28 April 2006

William E Deming - Collected Quotes

"It is important to realize that it is not the one measurement, alone, but its relation to the rest of the sequence that is of interest." (William E Deming, "Statistical Adjustment of Data", 1938) 

"The definition of random in terms of a physical operation is notoriously without effect on the mathematical operations of statistical theory because so far as these mathematical operations are concerned random is purely and simply an undefined term." (Walter A Shewhart & William E Deming, "Statistical Method from the Viewpoint of Quality Control", 1939)

"Experience without theory teaches nothing." (William E Deming, "Out of the Crisis", 1986)

"It is important to realize that it is not the one measurement, alone, but its relation to the rest of the sequence that is of interest." (William E Deming, "Statistical Adjustment of Data", 1943)

"Sampling is the science and art of controlling and measuring the reliability of useful statistical information through the theory of probability." (William E Deming, "Some Theory of Sampling", 1950)

"Why waste knowledge?… No company can afford to waste knowledge. Failure of management to breakdown barriers between activities… is one way to waste knowledge. People that are not working together are not contributing their best to the company. People as they work together, feeling secure in the job reinforce their knowledge and efforts. Their combined output, when they are working together, is more than the sum of their separate. " (W Edwards Deming," Quality, Productivity and Competitive Position", 1982)

"Experience by itself teaches nothing [...] Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence without theory there is no learning." (William E Deming, "The New Economics for Industry, Government, Education", 1993)

"Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge." (William E Deming, "The New Economics for Industry, Government, Education", 1993) 

"What is a system? A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment." (William E Deming, "The New Economics for Industry, Government, Education", 1993)

"The only useful function of a statistician is to make predictions, and thus to provide a basis for action." (William E Deming)

"Too little attention is given to the need for statistical control, or to put it more pertinently, since statistical control (randomness) is so rarely found, too little attention is given to the interpretation of data that arise from conditions not in statistical control." (William E Deming)

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