Disclaimer: This is work in progress intended to consolidate information from the various sources and not to provide a complete overview of all the features. Please refer to the documentation for a complete overview!
Last updated: 25-Apr-2025
             
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| Business Process Catalog - End-to-End Scenarios | 
[Dynamics 365] Business Process Catalog (BPC)
- {def} lists of end-to-end processes that are commonly used to manage or support work within an organization [1]
 - agnostic catalog of business processes contained within the entire D365 solution space [3]
 - {benefit} efficiency and time savings [3]
 - {benefit} best practices [3]
 - {benefit} reduced risk [3]
 - {benefit} technology alignment [3]
 - {benefit} scalability [3]
 - {benefit} cross-industry applicability [3]
 - stored in an Excel workbook
 - used to organize and prioritize the work on the business process documentation [1]
 - {recommendation} check the latest versions (see [R1])
 - assigns unique IDs to
 - {concept} end-to-end scenario
 - describe in business terms
 - not in terms of software technology
 - includes the high-level products and features that map to the process [3]
 - covers two or more business process areas
 - {purpose} map products and features to benefits that can be understood in business contexts [3]
 - {concept} business process areas
 - combination of business language and basic D365 terminology [3]
 - groups business processes for easier searching and navigation [1]
 - separated by major job functions or departments in an organization [1]
 - {purpose} map concepts to benefits that can be understood in business context [3]
 - more than 90 business process areas defined [1]
 - {concept} business processes
 - a series of structured activities and tasks that organizations use to achieve specific goals and objectives [3]
 - efficiency and productivity
 - consistency and quality
 - cost reduction
 - risk management
 - scalability
 - data-driven decision-making
 - a set of tasks in a sequence that is completed to achieve a specific objective [5]
 - define when each step is done in the implementation [5] [3]
 - define how many are needed [5] [3]
 - covers a wide range of structured, often sequenced, activities or tasks to achieve a predetermined organizational goal
 - can refer to the cumulative effects of all steps progressing toward a business goal
 - describes a function or process that D365 supports
 - more than 700 business processes identified
 - {goal} provide a single entry point with links to relevant product-specific content [1]
 - {concept} business process guide
 - provides documentation on the structure and patterns of the process along with guidance on how to use them in a process-oriented implementation [3]
 - based on a catalog of business process supported by D365 [3]
 - {concept} process steps
 - represented sequentially, top to bottom
 - can include hyperlinks to the product documentation [5]
 - {recommendation} avoid back and forth in the steps as much as possible [5]
 - can be
 - forms used in D365 [5]
 - steps completed in LCS, PPAC, Azure or other Microsoft products [5]
 - steps that are done outside the system (incl. third-party system) [5]
 - steps that are done manually [5]
 - are not
 - product documentation [5]
 - a list of each click to perform a task [5]
 - {concept} process states
 - include
 - project phase
 - e.g. strategize, initialize, develop, prepare, operate
 - configuration
 - e.g. base, foundation, optional
 - process type
 - e.g. configuration, operational
 - {concept} patterns
 - repeatable configurations that support a specific business process [1]
 - specific way of setting up D365 to achieve an objective [1]
 - address specific challenges in implementations and are based on a specific scenario or best practice [6]
 - the solution is embedded into the application [6]
 - includes high-level process steps [6]
 - include the most common use cases, scenarios, and industries [1]
 - {goal} provide a baseline for implementations
 - more than 2000 patterns, and we expect that number to grow significantly over time [1]
 - {activity} naming a new pattern
 - starts with a verb
 - describes a process
 - includes product names
 - indicate the industry
 - indicate AppSource products
 - {concept} reference architecture
 - acts as a core architecture with a common solution that applies to many scenarios [6]
 - typically used for integrations to external solutions [6]
 - must include an architecture diagram [6]
 - {concept} process governance
 - {benefit} improved quality
 - {benefit} enhanced decision making
 - {benefit} agility adaptability
 - {benefit{ Sbd alignment
 - {goal} enhance efficiency
 - {goal} ensure compliance
 - {goal} facilitate accountability
 - {concept} policy
 - {concept} procedure
 - {concept} control
 - {concept} scope definition
 - {recommendation} avoid replicating current processes without considering future needs [4]
 - {risk} replicating processes in the new system without re-evaluating and optimizing [4]
 - {impact} missed opportunities for process improvement [4]
 - {recommendation} align processes with overarching business goals rather than the limitations of the current system [4]
 - {concept} guidance hub
 - a central landing spot for D365 guidance and tools
 - contains cross-application documentations
 - {purpose} provide considerations and best practices for implementation [6]
 - {purpose} provide technical information for implementation [6]
 - {purpose} provide link to product documentation to achieve the tasks in scope [6]
 
[2] Microsoft Dynamics 365 Community (2023) Business Process Guides - Business Process Guides [link]
[3] Microsoft Dynamics 365 Community (2024) Business Process Catalog and Guidance - Part 2 Introduction to Business Processes [link]
[7] Microsoft Dynamics 365 Community (2024) Business Process Catalog and Guidance - Part 6: Conducting Process-Centric Discovery [link]
[8] Microsoft Dynamics 365 Community (2024) Business Process Catalog and Guidance - Part 7: Introduction to Process Governance [link]
[R3] Dynamics 365 Blog (2025) Process, meet product: The business process catalog for Dynamics 365 [link]
3T - Tools, Techniques, Tips
BPC - Business Process Catalog
RFI - Request for Information
RFP - Request for Proposal


