Showing posts with label cooperation. Show all posts
Showing posts with label cooperation. Show all posts

13 December 2014

🕸Systems Engineering: Synergy (Just the Quotes)

"The constructive process inheres in all forms of synergy, and the cooperation of antithetical forces in nature always results in making, that is, in creating something that did not exist before. But in the organic world this character of structure becomes the leading feature, and we have synthetic products consisting of tissues and organs serving definite purposes, which we call functions." (Lester F Ward, "Pure Sociology", 1903)

"[...] there is a universal principle, operating in every department of nature and at every stage of evolution, which is conservative, creative and constructive. [...] I have at last fixed upon the word synergy, as the term best adapted to express its twofold character of ‘energy’ and ‘mutuality’ or the systematic and organic ‘working together’ of the antithetical forces of nature. [...] Synergy is a synthesis of work, or synthetic work, and this is what is everywhere taking place. It may be said to begin with the primary atomic collision in which mass, motion, time, and space are involved, and to find its simplest expression in the formula for force, which implies a plurality of elements, and signifies an interaction of these elements." (Lester F Ward, "Pure Sociology", 1903)

"Social structures are the products of social synergy, i.e., of the interaction of different social forces, all of which, in and of themselves, are destructive, but whose combined effect, mutually checking, constraining, and equilibrating one another, is to produce structures. The entire drift is toward economy, conservatism, and the prevention of waste. Social structures are mechanisms for the production of results, and the results cannot be secured without them. They are reservoirs of power." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"The true nature of the universal principle of synergy pervading all nature and creating all the different kinds of structure that we observe to exist, must now be made clearer. Primarily and essentially it is a process of equilibration, i.e., the several forces are first brought into a state of partial equilibrium. It begins in collision, conflict, antagonism, and opposition, and then we have the milder phases of antithesis, competition, and interaction, passing next into a modus vivendi, or compromise, and ending in collaboration and cooperation. […] The entire drift is toward economy, conservatism, and the prevention of waste." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"Synergy is the only word in our language that means behavior of whole systems unpredicted by the separately observed behaviors of any of the system's separate parts or any subassembly of the system's parts." (R Buckminster Fuller, "Operating Manual for Spaceship Earth", 1963)

"Synergy means behavior of whole systems unpredicted by the behavior of their parts taken separately." (R Buckminster Fuller, "Synergetics: Explorations in the Geometry of Thinking", 1975)

"[...] synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system’s components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 1999)

"There is a multilayering of global networks in the key strategic activities that structure and destructure the planet. When these multilayered networks overlap in some node, when there is a node that belongs to different networks, two major consequences follow. First, economies of synergy between these different networks take place in that node: between financial markets and media businesses; or between academic research and technology development and innovation; between politics and media." (Manuel Castells, "The Rise of the Network Society", 1996)

"With the growing interest in complex adaptive systems, artificial life, swarms and simulated societies, the concept of 'collective intelligence' is coming more and more to the fore. The basic idea is that a group of individuals (e. g. people, insects, robots, or software agents) can be smart in a way that none of its members is. Complex, apparently intelligent behavior may emerge from the synergy created by simple interactions between individuals that follow simple rules." (Francis Heylighen, "Collective Intelligence and its Implementation on the Web", 1999)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Self-organization can be seen as a spontaneous coordination of the interactions between the components of the system, so as to maximize their synergy. This requires the propagation and processing of information, as different components perceive different aspects of the situation, while their shared goal requires this information to be integrated. The resulting process is characterized by distributed cognition: different components participate in different ways to the overall gathering and processing of information, thus collectively solving the problems posed by any perceived deviation between the present situation and the desired situation." (Carlos Gershenson & Francis Heylighen, "How can we think the complex?", 2004)

"Synergy happens when people, things, or events combine to produce a larger impact than they would if each acted separately." (Thomas Homer-Dixon, "The Upside of Down: Catastrophe, Creativity, and the Renewal of Civilization", 2006)

[synergy:] "Measure describing how one agent or system increases the satisfaction of other agents or systems." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"To develop a Control, the designer should find aspect systems, subsystems, or constraints that will prevent the negative interferences between elements (friction) and promote positive interferences (synergy). In other words, the designer should search for ways of minimizing frictions that will result in maximization of the global satisfaction" (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"Synergy is the combined action that occurs when people work together to create new alternatives and solutions. In addition, the greatest opportunity for synergy occurs when people have different viewpoints, because the differences present new opportunities. The essence of synergy is to value and respect differences and take advantage of them to build on strengths and compensate for weaknesses." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"Synergy occurs when organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone. As a result the organization may attain a special advantage with respect to cost, market power, technology, or employee." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"In short, synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system's components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 2009)

"Synergy is defined as the surplus gained by working together. A task which couldn’t be fulfilled by one individual, can be completed by the work of different individuals together. To maximize synergy, first, the initial task is divided into different sub-tasks. Different agents perform different tasks, which is called division of labor. An end product of one work is used for another work, which is called workflow. Finally, everything needs to be put together. We call this aggregation. This isn’t as linear as it looks. At every step in the process it can happen that a task is divided into sub tasks or aggregated with other tasks." (Evo Busseniers, "Self-organization versus hierarchical organization", [thesis] 2018)

02 December 2008

🧭Business Intelligence: Perspectives (Part I: General Issues)

Business Intelligence
Business Intelligence Series

Introduction

BI projects are noble in intent though many managers and data professionals ignore their implications and prerequisites – data quality (incl. availability), cooperation, maturity, infrastructure, adequate tools and knowledge.

Data Quality

The problem with data starts usually at the source - ERP and other information systems (IS). In theory the system should cover all the basic reporting requirements existing in an enterprise, though that's seldom the case. Therefore, basic reporting needs arrive to be covered by ad-hoc developed tools which often include MS Excel/Access solutions, which are difficult to integrate and manage across organization.

Data Quality (DQ) is maybe the most ignored component in the attempt to build flexible, secure and reliable BI solutions. DQ is based on the validation implemented in source systems and the mechanisms used to cleanse the data before being reported, respectively on the efficiency and effectiveness of existing business processes and best practices.

DQ must be guaranteed for accurate decisions. If the quality is not validated and reviewed periodically, users will be reluctant in using the reports! The reports must be validated as part of the UAT process. Aggregated BI reports need detailed reports that can be used for validation, while the logic and data need to be synchronized accordingly.

The quality of decisions is based on the degree to which data were understood and presented to the decisional factors, though that’s not enough; it's need also a complete perspective, and maybe that’s why some business users prefer to prepare and aggregate data by themselves, the process allowing them in theory to get a deeper understanding of what’s happening.

Cooperation

A BI initiative doesn’t depend only on the effort of a department (usually IT), but on the business as a whole. Unfortunately, the so called partnership is more a theoretical term than a fact, while managers’ and business users' involvement is often suboptimal. 

BI implementations are also dependent on consultants’ skills and the degree to which they understood business’ requirements, on team’s cohesion and other project (management) related prerequisites, respectively on knowledge transfer and training. 

Tools

Most of the BI tools available on the market don’t satisfy all business, respectively users’ requirements. Even if they excel in some features, they lack in others. Usually, more than one BI tool is needed to cover (most of) the requirements. When features are not available, or they are not mature enough, or they are difficult to learn, users will prefer to use tools they already know.

Another important consideration is that BI tools rely on data models, often inflexible from the point of the data they provide, lacking integrating additional datasets, algorithms and customizations. The overall requirements need to be considered more recently from the point of cloud computing technologies, which becomes steadily a requirement for nowadays business dynamics. 

Maturity 

Besides the fact that Capability Maturity Models (CMMs) are difficult to implement, organizations lack the knowledge of transforming data into knowledge, respectively in understanding data and evolving it further in wisdom and competitive advantage. 

Most of the fancy words used by salesmen to sell a product don’t become reality overnight. Of course, a BI tool might have the potentiality of fulfilling the various technical and nontechnical goals, though between a theoretical potentiality and harnessing the respective potential is a long road that need to be addressed at strategical, tactical and operational levels.

Infrastructure

Infrastructure refers to human and technical components and the way they interact in getting the job done. It's not only about "breaking habits" and using the best tools, but in aligning people and technologies to the desired level of performance, of retaining and diffusing knowledge. 

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Koeln, NRW, Germany
IT Professional with more than 24 years experience in IT in the area of full life-cycle of Web/Desktop/Database Applications Development, Software Engineering, Consultancy, Data Management, Data Quality, Data Migrations, Reporting, ERP implementations & support, Team/Project/IT Management, etc.