16 January 2013

Process Management: Business Process Modeling (Definitions)

"A set of practices or tasks that companies can perform to visually depict or describe all the aspects of a business process, including its flow, control and decision points, triggers and conditions for activity execution, the context in which an activity runs, and associated resources." (Nicolai M Josuttis, "SOA in Practice", 2007)

"A technique for transforming how business operates into a codified source in code so that it can be translated into software." (Judith Hurwitz et al, "Service Oriented Architecture For Dummies 2nd Ed.", 2009)

"An activity similar to drafting a blueprint for a house; it includes techniques and activities used as part of the larger business process management discipline." (Linda Volonino & Efraim Turban, "Information Technology for Management" 8th Ed., 2011)

"A technique for transforming how business operates into a codified source so that it can be translated into software." (Marcia Kaufman et al, "Big Data For Dummies", 2013)

"Business process modeling (BPM) is the data visualization of companies’ workflows and business processes to provide insight and identify areas for improvement. The field focuses on creating detailed graphic representations of these processes to reduce waste, enhance cycle speed, improve upon existing workflows, uncover inefficiencies, and remove redundancies. Business process modeling focuses on representing business flows 'as-is' - in their current state, with no modifications - as well as predictive models that highlight potential improvements in the process." (Sisense) [source]

"Business process modeling (BPM) links business strategy to IT systems development to ensure business value. It combines process/workflow, functional, organizational and data/resource views with underlying metrics such as costs, cycle times and responsibilities to provide a foundation for analyzing value chains, activity-based costs, bottlenecks, critical paths and inefficiencies." (Gartner)

10 January 2013

Process Management: Procedures

"A written description of actions to be taken to perform a given task. Usually expressed as a sequence of steps." (Richard D Stutzke, "Estimating Software-Intensive Systems: Projects, Products, and Processes", 2005)

"A method, process, or particular way that is established by an organization as the correct way of accomplishing a desired result. Adherence may be mandatory or optional, depending on the degree of impact or risk." (Tilak Mitra et al, "SOA Governance", 2008)

"A written description of a course of action to be taken in performing a task or workforce practice." (Sally A Miller et al, "People CMM: A Framework for Human Capital Management" 2nd Ed., 2009)

"1.Generally, a series of low-level steps or tasks in a process followed in a defined and repeatable order. 2.In data management, a set of instructions for human users of computer systems that augment the automated work flow." (DAMA International, "The DAMA Dictionary of Data Management", 2011)

"A formal document that specifies the step-by-step instructions to perform tasks in accordance with security policies and standards." (Mark Rhodes-Ousley, "Information Security: The Complete Reference" 2nd Ed., 2013)

"An established method of accomplishing a consistent performance or result, a procedure typically can be described as the sequence of steps that will be used to execute a process." (For Dummies, "PMP Certification All-in-One For Dummies, 2nd Ed.", 2013)

"A document that provides step-by-step instructions for how standards and guidelines are put into practice." (Weiss, "Auditing IT Infrastructures for Compliance" 2nd Ed., 2015)

"A series of steps followed in a regular, definitive order to accomplish something." (Project Management Institute, "Practice Standard for Scheduling" 3rd Ed., 2019)

"Document containing steps that specify how to perform an activity" (ITIL)

03 January 2013

Process Management: Process Owner (Definitions)

"The person (or team) responsible for defining and maintaining a process. At the organizational level, the process owner is the person (or team) responsible for the description of a standard process; at the project level, the process owner is the person (or team) responsible for the description of the defined process. A process may therefore have multiple owners at different levels of responsibility." (Sandy Shrum et al, "CMMI®: Guidelines for Process Integration and Product Improvement", 2003)

"The process owner (person or team) is responsible for process definition and maintenance. At the organizational level, the process owner is responsible for the description of the standard process. At the project level, the process owner is responsible for the defined process. A process may therefore have several process owners with varying levels of responsibility." (Lars Dittmann et al, "Automotive SPICE in Practice", 2008)

"The person responsible for defining and maintaining a process. At the organizational level, the process owner is the individual(s) responsible for the description of a standard process or set of related practices. Within a workforce competency, the process owner is the individual(s) responsible for defining and maintaining the competency-based processes associated with that workforce competency. A process may have multiple owners at different levels of responsibility." (Sally A Miller et al, "People CMM: A Framework for Human Capital Management" 2nd Ed., 2009)

"The person responsible for process definition, execution and control." (DAMA International, "The DAMA Dictionary of Data Management", 2011)

"Role responsible for ensuring that a process is fit for purpose" (ITIL)

02 January 2013

Process Management: Business Processes (Definitions)

"Major operational activities or processes supported by a source system, such as orders, from which data can be collected for the analytic purposes of the data warehouse. Choosing the business process is the first of four key steps in the design of a dimensional model." (Ralph Kimball & Margy Ross, "The Data Warehouse Toolkit" 2nd Ed., 2002)

"The sequence of activities 'enclosing' the production process. These activities are common to all types of products and services, and include defining the job, negotiation with the customer, and reporting project status." (Richard D Stutzke, "Estimating Software-Intensive Systems: Projects, Products, and Processes", 2005)

"A structured description of the activities or tasks that have to be done to fulfill a certain business need. The activities or tasks might be manual steps (human interaction) or automated steps (IT steps)." (Nicolai M Josuttis, "SOA in Practice", 2007)

"The codification of rules and practices that constitute a business." (Judith Hurwitz et al, "Service Oriented Architecture For Dummies 2nd Ed.", 2009)

"The defined method for a range of activities that organizations perform. A business process can include anything from the steps needed to make a product to how a supply is ordered or how an invoice is created." (Tony Fisher, "The Data Asset", 2009)

"A structured description of the activities or tasks that have to be done to fulfill a certain business need. The activities or tasks might be manual steps (human interaction) or automated steps (IT steps)." (David Lyle & John G Schmidt, "Lean Integration: An Integration Factory Approach to Business Agility", 2010)

"An activity as carried out by business people, including the mechanisms involved." (David C Hay, "Data Model Patterns: A Metadata Map", 2010)

"A collection of activities performed to accomplish a clearly defined goal." (Linda Volonino & Efraim Turban, "Information Technology for Management 8th Ed", 2011)

"A collection of activities designed to produce a specific output for a particular customer or market." (International Qualifications Board for Business Analysis, 2011)

"A business process is a series of steps required to execute a function that is important to an organization. Business processes include things like taking an order or setting up an account or paying a claim. In process analysis, business processes are the focus of opportunities for improvement. Organizations usually have a set of key processes that require support from other areas, like information technology." (Laura Sebastian-Coleman, "Measuring Data Quality for Ongoing Improvement ", 2012)

"The codification of rules and practices that constitute a business." (Marcia Kaufman et al, "Big Data For Dummies", 2013)

"A coordinated set of collaborative and transactional work activities carried out to complete work steps." (Robert F Smallwood, "Information Governance: Concepts, Strategies, and Best Practices", 2014)

"A set of activities that teams within an organization carry out to accomplish a specific goal." (David K Pham, "From Business Strategy to Information Technology Roadmap", 2016)

"The business activities executed to deliver products or services to external customers. Business process is supported by and consumes IT-services to achieve their objectives." (by Brian Johnson & Leon-Paul de Rouw, "Collaborative Business Design", 2017)

[core business processes:] "These are the business processes that move an organization’s vision forward, such as sales, marketing, business development, and customer service. Core business processes are also referred to as front-office processes." (John H Higgins & Bryan L Smith, "10 Steps to a Digital Practice in the Cloud" 2nd Ed., 2017)

"Process owned and carried by the business" (ITIL)

01 January 2013

Process Management: Processes (Definitions)

"A series of actions performed by people to bring about a result." (Margaret Y Chu, "Blissful Data ", 2004)

"A kind of activity performed by the enterprise to produce a specific output or achieve a goal. It may or may not be described in terms of the mechanisms used or the parties performing it. A set of processes is usually described in sequence." (David C Hay, "Data Model Patterns: A Metadata Map", 2010)

"(1) Basic definition, a logical series of related activities that converts input to results or output. (2) Value-added extension, designed to create or deliver customer value or shareholder value through efficiency. (3) Asset extension, an asset that affects the quality of a product, service, or brand to uniquely satisfy customer needs and differentiate its executor from competitors." (Carl F Lehmann, "Strategy and Business Process Management", 2012)

"A structured set of activities designed to accomplish a specific objective. A process takes one or more defined inputs and turns them into defined outputs (OGC1)." (Paul C Dinsmore et al, "Enterprise Project Governance", 2012)

"A high-level, end-to-end structure useful for decision making and normalizing how things get done in a company or organization." (Marcia Kaufman et al, "Big Data For Dummies", 2013)

"A systematic series of activities directed towards causing an end result such that one or more inputs will be acted upon to create one or more outputs." (For Dummies, "PMP Certification All-in-One For Dummies, 2nd Ed.", 2013)

"In the context of this book, a necessary sequence of steps required to provide a desired result. That result can be tangible or intangible or a combination of both." (Kenneth A Shaw, "Integrated Management of Processes and Information", 2013)

"The mechanism by which inputs are converted into the specified outputs." (Catherine Burke et al, "Systems Leadership, 2nd Ed,", 2018)

"A set of interrelated actions and activities performed to create a pre-specified product, service, or result. Each process is comprised of inputs, tools, and techniques (or activities), and outputs with constraints (environmental factors), guidance, and criteria (organizational process assets) taken into consideration. Select appropriate processes to meet project objectives, adapt a defined approach to meet requirements, communicate/engage stakeholders, meet needs, balance constraints." (H James Harrington & William S Ruggles, "Project Management for Performance Improvement Teams", 2018)

"A set of interrelated activities, which transform inputs into outputs [ISO 12207]

"A structured set of activities designed to accomplish a specific objective. It includes roles, responsibilities, tools and management controls required to reliably deliver the outputs." (ITIL)

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