01 January 2013

Process Management: Processes (Definitions)

"A series of actions performed by people to bring about a result." (Margaret Y Chu, "Blissful Data ", 2004)

"A kind of activity performed by the enterprise to produce a specific output or achieve a goal. It may or may not be described in terms of the mechanisms used or the parties performing it. A set of processes is usually described in sequence." (David C Hay, "Data Model Patterns: A Metadata Map", 2010)

"(1) Basic definition, a logical series of related activities that converts input to results or output. (2) Value-added extension, designed to create or deliver customer value or shareholder value through efficiency. (3) Asset extension, an asset that affects the quality of a product, service, or brand to uniquely satisfy customer needs and differentiate its executor from competitors." (Carl F Lehmann, "Strategy and Business Process Management", 2012)

"A structured set of activities designed to accomplish a specific objective. A process takes one or more defined inputs and turns them into defined outputs (OGC1)." (Paul C Dinsmore et al, "Enterprise Project Governance", 2012)

"A high-level, end-to-end structure useful for decision making and normalizing how things get done in a company or organization." (Marcia Kaufman et al, "Big Data For Dummies", 2013)

"A systematic series of activities directed towards causing an end result such that one or more inputs will be acted upon to create one or more outputs." (For Dummies, "PMP Certification All-in-One For Dummies, 2nd Ed.", 2013)

"In the context of this book, a necessary sequence of steps required to provide a desired result. That result can be tangible or intangible or a combination of both." (Kenneth A Shaw, "Integrated Management of Processes and Information", 2013)

"The mechanism by which inputs are converted into the specified outputs." (Catherine Burke et al, "Systems Leadership, 2nd Ed,", 2018)

"A set of interrelated actions and activities performed to create a pre-specified product, service, or result. Each process is comprised of inputs, tools, and techniques (or activities), and outputs with constraints (environmental factors), guidance, and criteria (organizational process assets) taken into consideration. Select appropriate processes to meet project objectives, adapt a defined approach to meet requirements, communicate/engage stakeholders, meet needs, balance constraints." (H James Harrington & William S Ruggles, "Project Management for Performance Improvement Teams", 2018)

"A set of interrelated activities, which transform inputs into outputs [ISO 12207]

"A structured set of activities designed to accomplish a specific objective. It includes roles, responsibilities, tools and management controls required to reliably deliver the outputs." (ITIL)

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