💼Project Management: Project Execution (Part IV: Projects' Dynamics II - Motion)

Motion is the action or process of moving or being moved between an initial and a final or intermediate point. From the tinniest endeavors to the movement of the planets and beyond, everything is governed by motion. If the laws of nature seem to reveal an inner structural perfection, the activities people perform are quite often far from perfect, which is acceptable if we consider that (almost) everything is a learning process. What is probably less acceptable is the volume of inefficient motion we can easily categorize sometimes as waste.

The waste associated with motion can take many forms: sorting through a pile of tools to find the right one, searching for information, moving back and forth to reach a destination or achieve a goal, etc. Suboptimal motion can have important effects for an organization resulting in reduced productivity, respectively higher costs.

If for repetitive activities that involve a certain degree of similarity can be found typically a way to optimize the motion, the higher the uncertainty of the steps involved, the more difficult it becomes to optimize it. It’s the case of discovery endeavors in which the path between start and destination can’t be traced beforehand, respectively when the destination or path in between can’t be depicted to the needed level of detail. A strategy’s implementation, ERP implementations and other complex projects, especially the ones dealing with new technologies and/or incomplete knowledge, tend to be exploratory in nature and thus fall under this latter type a motion.

In other words, one must know at minimum the starting point, the destination, how to reach it and what it takes to reach it – resources, knowledge, skillset. When one has all this information one can go on and estimate how long it will take to reach the destination, though the estimate reflects the information available as well estimator’s skills in translating the information into a realistic roadmap. Each new information has the potential of impacting considerably the whole process, in extremis to the degree that one must start the journey anew. The complexity of such projects and the volume of uncertainty can make estimation difficult if not impossible, no matter how good estimators' skills are. At best an estimator can come with a best- and worst-case estimation, both however dependent on the assumptions made.

Moreover, complex projects are sensitive to the initial conditions or auspices under which they start. This sensitivity can turn a project in a totally different direction or pace, that can be reinforced positively or negatively as the project progresses. It’s a continuous interplay between internal and external factors and components that can create synergies or have adverse effects with the potential of reaching tipping points.

Related to the initial conditions, as the praxis sometimes shows, for entities found in continuous movement (like organizations) it’s also important to know from where one’s coming (and at what speed), as the previous impulse (driving force) can be further used or stirred as needed. Metaphorically, a project will need a certain time to find the right pace if it lacks the proper impulse.

Unless the team is trained to play and plays like an orchestra, the impact of deviations from expectations can be hardly quantified. To minimize the waste, ideally a project’s journey should minimally deviate from the optimal path, which can be challenging to achieve as a project’s mass can pull the project in one direction or the other. The more the project advances the bigger the mass, fact which can make a project unstoppable. When such high-mass projects are stopped, their impulse can continue to haunt the organization years after.

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🕸Systems Engineering: Systems (Just the Quotes)

"Systems in many respects resemble machines. A machine is a little system, created to perform, as well as to connect together, in reality, those different movements and effects which the artist has occasion for.  A system is an imaginary machine invented to connect together in the fancy those different movements and effects which are already in reality performed." (Adam Smith, "The Wealth of Nations", 1776)

"A good method of discovery is to imagine certain members of a system removed and then see how what is left would behave: for example, where would we be if iron were absent from the world: this is an old example." (Georg C Lichtenberg, Notebook J, 1789-1793)

"A system is a whole which is composed of various parts. But it is not the same thing as an aggregate or heap. In an aggregate or heap, no essential relation exists between the units of which it is composed. In a heap of grain, or pile of stones, one may take away part without the other part being at all affected thereby. But in a system, each part has a fixed and necessary relation to the whole and to all the other parts. For this reason we may say that a building, or a peace of mechanisme, is a system. Each stone in the building, each wheel in the watch, plays a part, and is essential to the whole." (James E Creighton, "An Introductory Logic"‎, 1909)

"The concept of an independent system is a pure creation of the imagination. For no material system is or can ever be perfectly isolated from the rest of the world. Nevertheless it completes the mathematician’s ‘blank form of a universe’ without which his investigations are impossible. It enables him to introduce into his geometrical space, not only masses and configurations, but also physical structure and chemical composition." (Lawrence J Henderson, "The Order of Nature: An Essay", 1917)

"The complexity of a system is no guarantee of its accuracy." (John P Jordan, "Cost accounting; principles and practice", 1920)

"Given a situation, a system with a Leerstelle [a gap], whether a given completion (Lueckenfuellung) does justice to the structure, is the 'right' one, is often determined by the structure of the system, the situation. There are requirements, structurally determined; there are possible in pure cases unambiguous decisions as to which completion does justice to the situation, which does not, which violates the requirements and the situation." (Max Wertheimer, "Some Problems in the Theory of Ethics", Social Research Vol. 2 (3), 1935)

"A system is difficult to define, but it is easy to recognize some of its characteristics. A system possesses boundaries which segregate it from the rest of its field: it is cohesive in the sense that it resists encroachment from without […]" (Marvin G Cline, "Fundamentals of a theory of the self: some exploratory speculations‎", 1950)

"Now a system is said to be at equilibrium when it has no further tendency to change its properties." (Walter J Moore, "Physical chemistry", 1950)

"Every part of the system is so related to every other part that any change in one aspect results in dynamic changes in all other parts of the total system." (Arthur D Hall & Robert E Fagen, "Definition of System", General Systems Vol. 1, 1956)

"Any pattern of activity in a network, regarded as consistent by some observer, is a system, Certain groups of observers, who share a common body of knowledge, and subscribe to a particular discipline, like 'physics' or 'biology' (in terms of which they pose hypotheses about the network), will pick out substantially the same systems. On the other hand, observers belonging to different groups will not agree about the activity which is a system." (Gordon Pask, "The Natural History of Networks", 1960)

"Clearly, if the state of the system is coupled to parameters of an environment and the state of the environment is made to modify parameters of the system, a learning process will occur. Such an arrangement will be called a Finite Learning Machine, since it has a definite capacity. It is, of course, an active learning mechanism which trades with its surroundings. Indeed it is the limit case of a self-organizing system which will appear in the network if the currency supply is generalized." (Gordon Pask, "The Natural History of Networks", 1960)

"Every isolated determinate dynamic system, obeying unchanging laws, will ultimately develop some sort of organisms that are adapted to their environments." (W Ross Ashby, "Principles of the self-organizing system", 1962)

"Roughly, by a complex system I mean one made up of a large number of parts that interact in a nonsimple way. In such systems, the whole is more than the sum of the parts, not in an ultimate, metaphysical sense, but in the important pragmatic sense that, given the properties of the parts and the laws of their interaction, it is not a trivial matter to infer the properties of the whole." (Herbert Simon, "The Architecture of Complexity", Proceedings of the American Philosophical Society Vol. 106 (6), 1962)

"To say a system is 'self-organizing' leaves open two quite different meanings. There is a first meaning that is simple and unobjectionable. This refers to the system that starts with its parts separate (so that the behavior of each is independent of the others' states) and whose parts then act so that they change towards forming connections of some type. Such a system is 'self-organizing' in the sense that it changes from 'parts separated' to 'parts joined'. […] In general such systems can be more simply characterized as 'self-connecting', for the change from independence between the parts to conditionality can always be seen as some form of 'connection', even if it is as purely functional […]  'Organizing' […] may also mean 'changing from a bad organization to a good one' […] The system would be 'self-organizing' if a change were automatically made to the feedback, changing it from positive to negative; then the whole would have changed from a bad organization to a good." (W Ross Ashby, "Principles of the self-organizing system", 1962)

"Synergy is the only word in our language that means behavior of whole systems unpredicted by the separately observed behaviors of any of the system's separate parts or any subassembly of the system's parts." (R Buckminster Fuller, "Operating Manual for Spaceship Earth", 1963)

"A system has order, flowing from point to point. If something dams that flow, order collapses. The untrained might miss that collapse until it was too late. That's why the highest function of ecology is the understanding of consequences." (Frank Herbert, "Dune", 1965)

"System theory is basically concerned with problems of relationships, of structure, and of interdependence rather than with the constant attributes of objects. In general approach it resembles field theory except that its dynamics deal with temporal as well as spatial patterns. Older formulations of system constructs dealt with the closed systems of the physical sciences, in which relatively self-contained structures could be treated successfully as if they were independent of external forces. But living systems, whether biological organisms or social organizations, are acutely dependent on their external environment and so must be conceived of as open systems." (Daniel Katz, "The Social Psychology of Organizations", 1966)

"To find out what happens to a system when you interfere with it you have to interfere with it (not just passively observe it)." (George E P Box, "Use and Abuse of Regression", 1966)

"That a system is open means, not simply that it engages in interchanges with the environment, but that this interchange is an essential factor underlying the system's viability, its reproductive ability or continuity, and its ability to change. [...] Openness is an essential factor underlying a system's viability, continuity, and its ability to change."  (Walter F Buckley, "Sociology and modern systems theory", 1967)

"You cannot sum up the behavior of the whole from the isolated parts, and you have to take into account the relations between the various subordinate systems which are super-ordinated to them in order to understand the behavior of the parts." (Ludwig von Bertalanffy, "General System Theory", 1968)

"[…] as a model of a complex system becomes more complete, it becomes less understandable. Alternatively, as a model grows more realistic, it also becomes just as difficult to understand as the real world processes it represents." (Jay M Dutton & William H Starbuck," Computer simulation models of human behavior: A history of an intellectual technology", IEEE Transactions on Systems, 1971)

"A system in one perspective is a subsystem in another. But the systems view always treats systems as integrated wholes of their subsidiary components and never as the mechanistic aggregate of parts in isolable causal relations." (Ervin László, "Introduction to Systems Philosophy", 1972)

"Technology can relieve the symptoms of a problem without affecting the underlying causes. Faith in technology as the ultimate solution to all problems can thus divert our attention from the most fundamental problem - the problem of growth in a finite system." (Donella A Meadows, "The Limits to Growth", 1972)

"[The] system may evolve through a whole succession of transitions leading to a hierarchy of more and more complex and organized states. Such transitions can arise in nonlinear systems that are maintained far from equilibrium: that is, beyond a certain critical threshold the steady-state regime become unstable and the system evolves into a new configuration." (Ilya Prigogine, Gregoire Micolis & Agnes Babloyantz, "Thermodynamics of Evolution", Physics Today 25 (11), 1972) 

"The system of nature, of which man is a part, tends to be self-balancing, self-adjusting, self-cleansing. Not so with technology." (Ernst F Schumacher, "Small is Beautiful", 1973)

"When a system is considered in two different states, the difference in volume or in any other property, between the two states, depends solely upon those states themselves and not upon the manner in which the system may pass from one state to the other." (Rudolf Arnheim, "Entropy and Art: An Essay on Disorder and Order", 1974) 

"A system may be specified in either of two ways. In the first, which we shall call a state description, sets of abstract inputs, outputs and states are given, together with the action of the inputs on the states and the assignments of outputs to states. In the second, which we shall call a coordinate description, certain input, output and state variables are given, together with a system of dynamical equations describing the relations among the variables as functions of time. Modern mathematical system theory is formulated in terms of state descriptions, whereas the classical formulation is typically a coordinate description, for example a system of differential equations." (E S Bainbridge, "The Fundamental Duality of System Theory", 1975)

"Synergy means behavior of whole systems unpredicted by the behavior of their parts taken separately." (R Buckminster Fuller, "Synergetics: Explorations in the Geometry of Thinking", 1975)

"If all of the elements in a large system are loosely coupled to one another, then any one element can adjust to and modify a local a local unique contingency without affecting the whole system. These local adaptations can be swift, relatively economical, and substantial." (Karl E Weick, "Educational organizations as loosely coupled systems", 1976)

"In a loosely coupled system there is more room available for self-determination by the actors. If it is argued that a sense of efficacy is crucial for human beings. when a sense of efficacy might be greater in a loosely coupled system with autonomous units than it would be in a tightly coupled system where discretion is limited." (Karl E Weick, "Educational organizations as loosely coupled systems", 1976)

"For any system the environment is always more complex than the system itself. No system can maintain itself by means of a point-for-point correlation with its environment, i.e., can summon enough 'requisite variety' to match its environment. So each one has to reduce environmental complexity - primarily by restricting the environment itself and perceiving it in a categorically preformed way. On the other hand, the difference of system and environment is a prerequisite for the reduction of complexity because reduction can be performed only within the system, both for the system itself and its environment." (Thomas Luckmann & Niklas Luhmann, "The Differentiation of Society", 1977)

"All nature is a continuum. The endless complexity of life is organized into patterns which repeat themselves at each level of system." (James G Miller, "Living Systems", 1978)

"An autopoietic system is organized (defined as a unity) as a network of processes of production (transformation and destruction) of components that produces the components that: (a) through their interactions and transformations continuously regenerate and realize the network of processes (relations) that produce them and, (b) constitute it (the machine) as a concrete unity in the space in which they exist by specifying the topological domain of its realization as such a network." (Francisco Varela, "Principles of Biological Autonomy", 1979)

"A system is an internally organised whole where elements are so intimately connected that they operate as one in relation to external conditions and other systems. An element may be defined as the minimal unit performing a definite function in the whole. Systems may be either simple or complex. A complex system is one whose elements may also be regarded as systems or subsystems." (Alexander Spirkin, "Dialectical Materialism", 1983)

"But structure is not enough to make a system. A system consists of something more than structure: it is a structure with certain properties. When a structure is understood from the standpoint of its properties, it is understood as a system." (Alexander Spirkin, "Dialectical Materialism", 1983)

"Any system that insulates itself from diversity in the environment tends to atrophy and lose its complexity and distinctive nature." (Gareth Morgan, "Images of Organization", 1986)

"Organization denotes those relations that must exist among the components of a system for it to be a member of a specific class. Structure denotes the components and relations that actually constitute a particular unity and make its organization real." (Humberto Maturana, "The Tree of Knowledge", 1987)

"The dynamics of any system can be explained by showing the relations between its parts and the regularities of their interactions so as to reveal its organization. For us to fully understand it, however, we need not only to see it as a unity operating in its internal dynamics, but also to see it in its circumstances, i.e., in the context to which its operation connects it. This understanding requires that we adopt a certain distance for observation, a perspective that in the case of historical systems implies a reference to their origin. This can be easy, for instance, in the case of man-made machines, for we have access to every detail of their manufacture. The situation is not that easy, however, as regards living beings: their genesis and their history are never directly visible and can be reconstructed only by fragments."  (Humberto Maturana, "The Tree of Knowledge", 1987)

"A system of variables is 'interrelated' if an action that affects or meant to affect one part of the system will also affect other parts of it. Interrelatedness guarantees that an action aimed at one variable will have side effects and long-term repercussions. A large number of variables will make it easy to overlook them." (Dietrich Dorner, "The Logic of Failure: Recognizing and Avoiding Error in Complex Situations", 1989)

"Systems, acting dynamically, produce (and incidentally, reproduce) their own boundaries, as structures which are complementary (necessarily so) to their motion and dynamics. They are liable, for all that, to instabilities chaos, as commonly interpreted of chaotic form, where nowadays, is remote from the random. Chaos is a peculiar situation in which the trajectories of a system, taken in the traditional sense, fail to converge as they approach their limit cycles or 'attractors' or 'equilibria'. Instead, they diverge, due to an increase, of indefinite magnitude, in amplification or gain." (Gordon Pask, "Different Kinds of Cybernetics", 1992)

 "What is a system? A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.” (William E Deming, "The New Economics for Industry, Government, Education”, 1993)

"The impossibility of constructing a complete, accurate quantitative description of a complex system forces observers to pick which aspects of the system they most wish to understand." (Thomas Levenson, "Measure for Measure: A musical history of science", 1994)

"Complex adaptive systems have the property that if you run them - by just letting the mathematical variable of 'time' go forward - they'll naturally progress from chaotic, disorganized, undifferentiated, independent states to organized, highly differentiated, and highly interdependent states. Organized structures emerge spontaneously. [...]A weak system gives rise only to simpler forms of self-organization; a strong one gives rise to more complex forms, like life. (J Doyne Farmer, "The Third Culture: Beyond the Scientific Revolution", 1995)

"Self-organization refers to the spontaneous formation of patterns and pattern change in open, nonequilibrium systems. […] Self-organization provides a paradigm for behavior and cognition, as well as the structure and function of the nervous system. In contrast to a computer, which requires particular programs to produce particular results, the tendency for self-organization is intrinsic to natural systems under certain conditions." (J A Scott Kelso, "Dynamic Patterns : The Self-organization of Brain and Behavior", 1995)

"All systems evolve, although the rates of evolution may vary over time both between and within systems. The rate of evolution is a function of both the inherent stability of the system and changing environmental circumstances. But no system can be stabilized forever. For the universe as a whole, an isolated system, time’s arrow points toward greater and greater breakdown, leading to complete molecular chaos, maximum entropy, and heat death. For open systems, including the living systems that are of major interest to us and that interchange matter and energy with their external environments, time’s arrow points to evolution toward greater and greater complexity. Thus, the universe consists of islands of increasing order in a sea of decreasing order. Open systems evolve and maintain structure by exporting entropy to their external environments." (L Douglas Kiel, "Chaos Theory in the Social Sciences: Foundations and Applications", 1996)

"By irreducibly complex I mean a single system composed of several well-matched, interacting parts that contribute to the basic function, wherein the removal of any one of the parts causes the system to effectively cease functioning. An irreducibly complex system cannot be produced directly (that is, by continuously improving the initial function, which continues to work by the same mechanism) by slight, successive modification of a precursor, system, because any precursors to an irreducibly complex system that is missing a part is by definition nonfunctional." (Michael Behe, "Darwin’s Black Box", 1996)

"Understanding ecological interdependence means understanding relationships. It requires the shifts of perception that are characteristic of systems thinking - from the parts to the whole, from objects to relationships, from contents to patterns. […] Nourishing the community means nourishing those relationships." (Fritjof Capra, "The Web of Life: A New Scientific Understanding of Living Systems", 1996)

"The notion of system we are interested in may be described generally as a complex of elements or components directly or indirectly related in a network of interrelationships of various kinds, such that it constitutes a dynamic whole with emergent properties." (Walter F. Buckley, "Society: A Complex Adaptive System - Essays in Social Theory", 1998)

"Formulation of a mathematical model is the first step in the process of analyzing the behaviour of any real system. However, to produce a useful model, one must first adopt a set of simplifying assumptions which have to be relevant in relation to the physical features of the system to be modelled and to the specific information one is interested in. Thus, the aim of modelling is to produce an idealized description of reality, which is both expressible in a tractable mathematical form and sufficiently close to reality as far as the physical mechanisms of interest are concerned." (Francois Axisa, "Discrete Systems" Vol. I, 2001)

"Nature normally hates power laws. In ordinary systems all quantities follow bell curves, and correlations decay rapidly, obeying exponential laws. But all that changes if the system is forced to undergo a phase transition. Then power laws emerge-nature's unmistakable sign that chaos is departing in favor of order. The theory of phase transitions told us loud and clear that the road from disorder to order is maintained by the powerful forces of self-organization and is paved by power laws. It told us that power laws are not just another way of characterizing a system's behavior. They are the patent signatures of self-organization in complex systems." (Albert-László Barabási, "Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life", 2002)

"[…] networks are the prerequisite for describing any complex system, indicating that complexity theory must inevitably stand on the shoulders of network theory. It is tempting to step in the footsteps of some of my predecessors and predict whether and when we will tame complexity. If nothing else, such a prediction could serve as a benchmark to be disproven. Looking back at the speed with which we disentangled the networks around us after the discovery of scale-free networks, one thing is sure: Once we stumble across the right vision of complexity, it will take little to bring it to fruition. When that will happen is one of the mysteries that keeps many of us going." (Albert-László Barabási, "Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life", 2002)

"One of the key insights of the systems approach has been the realization that the network is a pattern that is common to all life. Wherever we see life, we see networks." (Fritjof Capra, "The Hidden Connections: A Science for Sustainable Living", 2002)

"Technology can relieve the symptoms of a problem without affecting the underlying causes. Faith in technology as the ultimate solution to all problems can thus divert our attention from the most fundamental problem - the problem of growth in a finite system - and prevent us from taking effective action to solve it." (Donella H Meadows & Dennis L Meadows, "The Limits to Growth: The 30 Year Update", 2004)

"The progress of science requires the growth of understanding in both directions, downward from the whole to the parts and upward from the parts to the whole." (Freeman Dyson, "The Scientist As Rebel", 2006)

"Humans have difficulty perceiving variables accurately […]. However, in general, they tend to have inaccurate perceptions of system states, including past, current, and future states. This is due, in part, to limited ‘mental models’ of the phenomena of interest in terms of both how things work and how to influence things. Consequently, people have difficulty determining the full implications of what is known, as well as considering future contingencies for potential systems states and the long-term value of addressing these contingencies." (William B. Rouse, "People and Organizations: Explorations of Human-Centered Design", 2007)

"Systemic problems trace back in the end to worldviews. But worldviews themselves are in flux and flow. Our most creative opportunity of all may be to reshape those worldviews themselves. New ideas can change everything." (Anthony Weston, "How to Re-Imagine the World", 2007)

"A model is a representation in that it (or its properties) is chosen to stand for some other entity (or its properties), known as the target system. A model is a tool in that it is used in the service of particular goals or purposes; typically these purposes involve answering some limited range of questions about the target system." (Wendy S Parker, "Confirmation and Adequacy-for-Purpose in Climate Modelling", Proceedings of the Aristotelian Society, Supplementary Volumes, Vol. 83, 2009)

"System theorists know that it's easy to couple simple-to-understand systems into a ‘super system’ that's capable of displaying behavioral modes that cannot be seen in any of its constituent parts. This is the process called ‘emergence’." (John L Casti, [interview with Austin Allen], 2012)

"When some systems are stuck in a dangerous impasse, randomness and only randomness can unlock them and set them free." (Nassim N Taleb, "Antifragile: Things That Gain from Disorder", 2012) 

"Complex systems defy intuitive solutions. Even a third-order, linear differential equation is unsolvable by inspection. Yet, important situations in management, economics, medicine, and social behavior usually lose reality if simplified to less than fifth-order nonlinear dynamic systems. Attempts to deal with nonlinear dynamic systems using ordinary processes of description and debate lead to internal inconsistencies. Underlying assumptions may have been left unclear and contradictory, and mental models are often logically incomplete. Resulting behavior is likely to be contrary to that implied by the assumptions being made about' underlying system structure and governing policies." (Jay W. Forrester, "Modeling for What Purpose?", The Systems Thinker Vol. 24 (2), 2013)

"Simplicity in a system tends to increase that system's efficiency. Because less can go wrong with fewer parts, less will. Complexity in a system tends to increase that system's inefficiency; the greater the number of variables, the greater the probability of those variables clashing, and in turn, the greater the potential for conflict and disarray. Because more can go wrong, more will. That is why centralized systems are inclined to break down quickly and become enmeshed in greater unintended consequences." (Lawrence K Samuels, "Defense of Chaos: The Chaology of Politics, Economics and Human Action", 2013)

"Although cascading failures may appear random and unpredictable, they follow reproducible laws that can be quantified and even predicted using the tools of network science. First, to avoid damaging cascades, we must understand the structure of the network on which the cascade propagates. Second, we must be able to model the dynamical processes taking place on these networks, like the flow of electricity. Finally, we need to uncover how the interplay between the network structure and dynamics affects the robustness of the whole system." (Albert-László Barabási, "Network Science", 2016)

More quotes on "Systems" at the-web-of-knowledge.blogspot.com.

🕸Systems Engineering: Structure (Just the Quotes)

"Unity of plan everywhere lies hidden under the mask of diversity of structure - the complex is everywhere evolved out of the simple." (Thomas H Huxley, "A Lobster; or, the Study of Zoology", 1861)

"Simplicity of structure means organic unity, whether the organism be simple or complex; and hence in all times the emphasis which critics have laid upon Simplicity, though they have not unfrequently confounded it with narrowness of range." (George H Lewes, "The Principles of Success in Literature", 1865)

"The concept of an independent system is a pure creation of the imagination. For no material system is or can ever be perfectly isolated from the rest of the world. Nevertheless it completes the mathematician’s ‘blank form of a universe’ without which his investigations are impossible. It enables him to introduce into his geometrical space, not only masses and configurations, but also physical structure and chemical composition." (Lawrence J Henderson, "The Order of Nature: An Essay", 1917)

"Given a situation, a system with a Leerstelle [a gap], whether a given completion (Lueckenfuellung) does justice to the structure, is the 'right' one, is often determined by the structure of the system, the situation. There are requirements, structurally determined; there are possible in pure cases unambiguous decisions as to which completion does justice to the situation, which does not, which violates the requirements and the situation." (Max Wertheimer, "Some Problems in the Theory of Ethics", Social Research Vol. 2 (3), 1935)

"The first attempts to consider the behavior of so-called 'random neural nets' in a systematic way have led to a series of problems concerned with relations between the 'structure' and the 'function' of such nets. The 'structure' of a random net is not a clearly defined topological manifold such as could be used to describe a circuit with explicitly given connections. In a random neural net, one does not speak of 'this' neuron synapsing on 'that' one, but rather in terms of tendencies and probabilities associated with points or regions in the net." (Anatol Rapoport, "Cycle distributions in random nets", The Bulletin of Mathematical Biophysics 10(3), 1948)

"[…] there are three different but interconnected conceptions to be considered in every structure, and in every structural element involved: equilibrium, resistance, and stability." (Eduardo Torroja, "Philosophy of Structure", 1951)

"Equilibrium requires that the whole of the structure, the form of its elements, and the means of interconnection be so combined that at the supports there will automatically be produced passive forces or reactions that are able to balance the forces acting upon the structures, including the force of its own weight."  (Eduardo Torroja, "Philosophy of Structure", 1951)

"The analysis of engineering systems and the understanding of economic structure have advanced since then, and the time is now more ripe to bring these topics into a potentially fruitful marriage." (Arnold Tustin, "The Mechanism of Economic Systems", 1953)

"The Systems Engineering method recognizes each system is an integrated whole even though composed of devices, specialized structures and sub-functions. It is further recognized that any system has a number of objectives and that the balance between them may differ widely from system to system. The methods seek to optimize the overall system function according to the weighted objectives and to achieve maximum capability of its parts." (Jack A Morton, "Integrating of Systems Engineering with Component Development", Electrical Manufacturing, 1959)

"The process of formulating and structuring a system are important and creative, since they provide and organize the information, which each system. establishes the number of objectives and the balance between them which will be optimized. Furthermore, they help identify and define the system parts. Furthermore, they help identify and define the system parts which make up its 'diverse, specialized structures and subfunctions'." (Harold Chestnut, "Systems Engineering Tools", 1965)

"The Systems engineering method recognizes each system is an integrated whole even though composed of diverse, specialized structures and sub-functions. It further recognizes that any system has a number of objectives and that the balance between them may differ widely from system to system. The methods seek to optimize the overall system functions according to the weighted objectives and to achieve maximum compatibility of its parts." (Harold Chestnut, "Systems Engineering Tools," 1965)

"System theory is basically concerned with problems of relationships, of structure, and of interdependence rather than with the constant attributes of objects. In general approach it resembles field theory except that its dynamics deal with temporal as well as spatial patterns. Older formulations of system constructs dealt with the closed systems of the physical sciences, in which relatively self-contained structures could be treated successfully as if they were independent of external forces. But living systems, whether biological organisms or social organizations, are acutely dependent on their external environment and so must be conceived of as open systems." (Daniel Katz, "The Social Psychology of Organizations", 1966)

"In complex systems cause and effect are often not closely related in either time or space. The structure of a complex system is not a simple feedback loop where one system state dominates the behavior. The complex system has a multiplicity of interacting feedback loops. Its internal rates of flow are controlled by nonlinear relationships. The complex system is of high order, meaning that there are many system states (or levels). It usually contains positive-feedback loops describing growth processes as well as negative, goal-seeking loops. In the complex system the cause of a difficulty may lie far back in time from the symptoms, or in a completely different and remote part of the system. In fact, causes are usually found, not in prior events, but in the structure and policies of the system." (Jay W Forrester, "Urban dynamics", 1969)

"The structure of a complex system is not a simple feedback loop where one system state dominates the behavior. The complex system has a multiplicity of interacting feedback loops. Its internal rates of flow are controlled by non-linear relationships. The complex system is of high order, meaning that there are many system states (or levels). It usually contains positive-feedback loops describing growth processes as well as negative, goal-seeking loops." (Jay F Forrester, "Urban Dynamics", 1969)

"To model the dynamic behavior of a system, four hierarchies of structure should be recognized: closed boundary around the system; feedback loops as the basic structural elements within the boundary; level variables representing accumulations within the feedback loops; rate variables representing activity within the feedback loops." (Jay W Forrester, "Urban Dynamics", 1969)

"General systems theory is the scientific exploration of 'wholes' and 'wholeness' which, not so long ago, were considered metaphysical notions transcending the boundaries of science. Hierarchic structure, stability, teleology, differentiation, approach to and maintenance of steady states, goal-directedness - these are a few of such general system properties." (Ervin László, "Introduction to Systems Philosophy", 1972)

"Yet while they exist, regardless of how long, each system has a specific structure made up of certain maintained relationships among its parts, and manifests irreducible characteristics of its own." (Ervin László, "Introduction to Systems Philosophy", 1972)

"General systems theory and cybernetics supplanted the classical conceptual model of a whole made out of parts and relations between parts with a model emphasizing the difference between systems and environments. This new paradigm made it possible to relate both the structures (including forms of differentiation) and processes of systems to the environment." (Thomas Luckmann & Niklas Luhmann, "The Differentiation of Society", 1977

"The branch of modern science called cybernetics gives us concepts that describe the evolutionary process at both the level of intracellular structures and the level of social phenomena. The fundamental unity of the evolutionary process at all levels of organization is transformed from a philosophical view to a scientifically substantiated fact." (Valentin F Turchin, "The Phenomenon of Science: A cybernetic approach to human evolution", 1977)

"Every system of whatever size must maintain its own structure and must deal with a dynamic environment, i.e., the system must strike a proper balance between stability and change. The cybernetic mechanisms for stability (i.e., homeostasis, negative feedback, autopoiesis, equifinality) and change (i.e., positive feedback, algedonodes, self-organization) are found in all viable systems." (Barry Clemson, "Cybernetics: A New Management Tool", 1984)

"Organization denotes those relations that must exist among the components of a system for it to be a member of a specific class. Structure denotes the components and relations that actually constitute a particular unity and make its organization real." (Humberto Maturana, "The Tree of Knowledge", 1987)

"Cybernetics, although not ignoring formal networks, suggests that an informal communications structure will also be present such that complex conversations at a number of levels between two or more individuals exist." (Robert L Flood, "Dealing with Complexity", 1988)

"Systems thinking is a discipline for seeing the 'structures' that underlie complex situations, and for discerning high from low leverage change. That is, by seeing wholes we learn how to foster health. To do so, systems thinking offers a language that begins by restructuring how we think." (Peter Senge, "The Fifth Discipline", 1990)

"Systems, acting dynamically, produce (and incidentally, reproduce) their own boundaries, as structures which are complementary (necessarily so) to their motion and dynamics. They are liable, for all that, to instabilities chaos, as commonly interpreted of chaotic form, where nowadays, is remote from the random. Chaos is a peculiar situation in which the trajectories of a system, taken in the traditional sense, fail to converge as they approach their limit cycles or 'attractors' or 'equilibria'. Instead, they diverge, due to an increase, of indefinite magnitude, in amplification or gain." (Gordon Pask, "Different Kinds of Cybernetics", 1992)

"Complex adaptive systems have the property that if you run them - by just letting the mathematical variable of 'time' go forward - they'll naturally progress from chaotic, disorganized, undifferentiated, independent states to organized, highly differentiated, and highly interdependent states. Organized structures emerge spontaneously. [...] A weak system gives rise only to simpler forms of self-organization; a strong one gives rise to more complex forms, like life. (J Doyne Farmer, "The Third Culture: Beyond the Scientific Revolution", 1995)

"[…] self-organization is the spontaneous emergence of new structures and new forms of behavior in open systems far from equilibrium, characterized by internal feedback loops and described mathematically by nonlinear equations." (Fritjof  Capra, "The web of life: a new scientific understanding of living  systems", 1996)

"Self-organization refers to the spontaneous formation of patterns and pattern change in open, nonequilibrium systems. […] Self-organization provides a paradigm for behavior and cognition, as well as the structure and function of the nervous system. In contrast to a computer, which requires particular programs to produce particular results, the tendency for self-organization is intrinsic to natural systems under certain conditions." (J A Scott Kelso, "Dynamic Patterns : The Self-organization of Brain and Behavior", 1995)

"All systems evolve, although the rates of evolution may vary over time both between and within systems. The rate of evolution is a function of both the inherent stability of the system and changing environmental circumstances. But no system can be stabilized forever. For the universe as a whole, an isolated system, time’s arrow points toward greater and greater breakdown, leading to complete molecular chaos, maximum entropy, and heat death. For open systems, including the living systems that are of major interest to us and that interchange matter and energy with their external environments, time’s arrow points to evolution toward greater and greater complexity. Thus, the universe consists of islands of increasing order in a sea of decreasing order. Open systems evolve and maintain structure by exporting entropy to their external environments." (L Douglas Kiel, "Chaos Theory in the Social Sciences: Foundations and Applications", 1996)

"Complex systems operate under conditions far from equilibrium. Complex systems need a constant flow of energy to change, evolve and survive as complex entities. Equilibrium, symmetry and complete stability mean death. Just as the flow, of energy is necessary to fight entropy and maintain the complex structure of the system, society can only survive as a process. It is defined not by its origins or its goals, but by what it is doing." (Paul Cilliers,"Complexity and Postmodernism: Understanding Complex Systems", 1998)

"Analysis of a system reveals its structure and how it works. It provides the knowledge required to make it work efficiently and to repair it when it stops working. Its product is know-how, knowledge, not understanding. To enable a system to perform effectively we must understand it - we must be able to explain its behavior—and this requires being aware of its functions in the larger systems of which it is a part." (Russell L Ackoff, "Re-Creating the Corporation", 1999)

"Bounded rationality simultaneously constrains the complexity of our cognitive maps and our ability to use them to anticipate the system dynamics. Mental models in which the world is seen as a sequence of events and in which feedback, nonlinearity, time delays, and multiple consequences are lacking lead to poor performance when these elements of dynamic complexity are present. Dysfunction in complex systems can arise from the misperception of the feedback structure of the environment. But rich mental models that capture these sources of complexity cannot be used reliably to understand the dynamics. Dysfunction in complex systems can arise from faulty mental simulation-the misperception of feedback dynamics. These two different bounds on rationality must both be overcome for effective learning to occur. Perfect mental models without a simulation capability yield little insight; a calculus for reliable inferences about dynamics yields systematically erroneous results when applied to simplistic models." (John D Sterman, "Business Dynamics: Systems thinking and modeling for a complex world", 2000)

"Much of the art of system dynamics modeling is discovering and representing the feedback processes, which, along with stock and flow structures, time delays, and nonlinearities, determine the dynamics of a system. […] the most complex behaviors usually arise from the interactions (feedbacks) among the components of the system, not from the complexity of the components themselves." (John D Sterman, "Business Dynamics: Systems thinking and modeling for a complex world", 2000)

"The systems approach, on the other hand, provides an expanded structural design of organizations as living systems that more accurately reflects reality." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"To avoid policy resistance and find high leverage policies requires us to expand the boundaries of our mental models so that we become aware of and understand the implications of the feedbacks created by the decisions we make. That is, we must learn about the structure and dynamics of the increasingly complex systems in which we are embedded." (John D Sterman, "Business dynamics: Systems thinking and modeling for a complex world", 2000) 

"Self-organization [is] the appearance of structure or pattern without an external agent imposing it." (Francis Heylighen, "The science of Self-organization and Adaptivity", 2001)

"Falling between order and chaos, the moment of complexity is the point at which self-organizing systems emerge to create new patterns of coherence and structures of behaviour." (Mark C Taylor, "The Moment of Complexity: Emerging Network Culture", 2001)

"A self-organizing system not only regulates or adapts its behavior, it creates its own organization. In that respect it differs fundamentally from our present systems, which are created by their designer. We define organization as structure with function. Structure means that the components of a system are arranged in a particular order. It requires both connections, that integrate the parts into a whole, and separations that differentiate subsystems, so as to avoid interference. Function means that this structure fulfils a purpose." (Francis Heylighen & Carlos Gershenson, "The Meaning of Self-organization in Computing", IEEE Intelligent Systems, 2003)

"The basic concept of complexity theory is that systems show patterns of organization without organizer (autonomous or self-organization). Simple local interactions of many mutually interacting parts can lead to emergence of complex global structures. […] Complexity originates from the tendency of large dynamical systems to organize themselves into a critical state, with avalanches or 'punctuations' of all sizes. In the critical state, events which would otherwise be uncoupled became correlated." (Jochen Fromm, "The Emergence of Complexity", 2004)

"Systems thinking is a mental discipline and framework for seeing patterns and interrelationships. It is important to see organizational systems as a whole because of their complexity. Complexity can overwhelm managers, undermining confidence. When leaders can see the structures that underlie complex situations, they can facilitate improvement. But doing that requires a focus on the big picture." (Richard L Daft, "The Leadership Experience", 2008)

"Nature is capable of building complex structures by processes of self-organization; simplicity begets complexity." (Victor J Stenger, God: "The Failed Hypothesis", 2010)

"Cybernetics is the study of systems which can be mapped using loops (or more complicated looping structures) in the network defining the flow of information. Systems of automatic control will of necessity use at least one loop of information flow providing feedback." (Alan Scrivener, "A Curriculum for Cybernetics and Systems Theory", 2012)

"The Second Law of Thermodynamics states that in an isolated system (one that is not taking in energy), entropy never decreases. (The First Law is that energy is conserved; the Third, that a temperature of absolute zero is unreachable.) Closed systems inexorably become less structured, less organized, less able to accomplish interesting and useful outcomes, until they slide into an equilibrium of gray, tepid, homogeneous monotony and stay there." (Steven Pinker, "The Second Law of Thermodynamics", 2017)

🕸Systems Engineering: Change (Just the Quotes)

"Every part of the system is so related to every other part that a change in a particular part causes a changes in all other parts and in the total system." (Arthur D Hall, "A methodology for systems engineering", 1962)

"To say a system is 'self-organizing' leaves open two quite different meanings. There is a first meaning that is simple and unobjectionable. This refers to the system that starts with its parts separate (so that the behavior of each is independent of the others' states) and whose parts then act so that they change towards forming connections of some type. Such a system is 'self-organizing' in the sense that it changes from 'parts separated' to 'parts joined'. […] In general such systems can be more simply characterized as 'self-connecting', for the change from independence between the parts to conditionality can always be seen as some form of 'connection', even if it is as purely functional […]" (W Ross Ashby, "Principles of the self-organizing system", 1962)

 "The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately. Such an approach is concerned with total - system performance even when a change in only one or a few of its parts is contemplated because there are some properties of systems that can only be treated adequately from a holistic point of view. These properties derive from the relationship between parts of systems: how the parts interact and fit together." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"Every system of whatever size must maintain its own structure and must deal with a dynamic environment, i.e., the system must strike a proper balance between stability and change. The cybernetic mechanisms for stability (i.e., homeostasis, negative feedback, autopoiesis, equifinality) and change (i.e., positive feedback, algedonodes, self-organization) are found in all viable systems." (Barry Clemson, "Cybernetics: A New Management Tool", 1984)

"Systems thinking is a discipline for seeing the 'structures' that underlie complex situations, and for discerning high from low leverage change. That is, by seeing wholes we learn how to foster health. To do so, systems thinking offers a language that begins by restructuring how we think." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static 'snapshots'. It is a set of general principles- distilled over the course of the twentieth century, spanning fields as diverse as the physical and social sciences, engineering, and management. [...] During the last thirty years, these tools have been applied to understand a wide range of corporate, urban, regional, economic, political, ecological, and even psychological systems. And systems thinking is a sensibility for the subtle interconnectedness that gives living systems their unique character." (Peter Senge, "The Fifth Discipline", 1990)

"Even though these complex systems differ in detail, the question of coherence under change is the central enigma for each." (John H Holland," Hidden Order: How Adaptation Builds Complexity", 1995)

"Complex systems operate under conditions far from equilibrium. Complex systems need a constant flow of energy to change, evolve and survive as complex entities. Equilibrium, symmetry and complete stability mean death. Just as the flow, of energy is necessary to fight entropy and maintain the complex structure of the system, society can only survive as a process. It is defined not by its origins or its goals, but by what it is doing." (Paul Cilliers,"Complexity and Postmodernism: Understanding Complex Systems", 1998)

"The concept ‘complexity’ is not univocal either. Firstly, it is useful to distinguish between the notions ‘complex’ and ‘complicated’. If a system- despite the fact that it may consist of a huge number of components - can be given a complete description in terms of its individual constituents, such a system is merely complicated. […] In a complex system, on the other hand, the interaction among constituents of the system, and the interaction between the system and its environment, are of such a nature that the system as a whole cannot be fully understood simply by analysing its components. Moreover, these relationships are not fixed, but shift and change, often as a result of self-organisation. This can result in novel features, usually referred to in terms of emergent properties." (Paul Cilliers, "Complexity and Postmodernism: Understanding Complex Systems" , 1998)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"The butterfly effect demonstrates that complex dynamical systems are highly responsive and interconnected webs of feedback loops. It reminds us that we live in a highly interconnected world. Thus our actions within an organization can lead to a range of unpredicted responses and unexpected outcomes. This seriously calls into doubt the wisdom of believing that a major organizational change intervention will necessarily achieve its pre-planned and highly desired outcomes. Small changes in the social, technological, political, ecological or economic conditions can have major implications over time for organizations, communities, societies and even nations." (Elizabeth McMillan, "Complexity, Management and the Dynamics of Change: Challenges for practice", 2008)

"The other element of systems thinking is learning to influence the system with reinforcing feedback as an engine for growth or decline. [...] Without this kind of understanding, managers will hit blockages in the form of seeming limits to growth and resistance to change because the large complex system will appear impossible to manage. Systems thinking is a significant solution." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"Enterprise engineering is an emerging discipline that studies enterprises from an engineering perspective. The first paradigm of this discipline is that enterprises are purposefully designed and implemented systems. Consequently, they can be re-designed and re-implemented if there is a need for change. The second paradigm of enterprise engineering is that enterprises are social systems. This means that the system elements are social individuals, and that the essence of an enterprise's operation lies in the entering into and complying with commitments between these social individuals." (Erik Proper, "Advances in Enterprise Engineering II", 2009)

"Most systems in nature are inherently nonlinear and can only be described by nonlinear equations, which are difficult to solve in a closed form. Non-linear systems give rise to interesting phenomena such as chaos, complexity, emergence and self-organization. One of the characteristics of non-linear systems is that a small change in the initial conditions can give rise to complex and significant changes throughout the system. This property of a non-linear system such as the weather is known as the butterfly effect where it is purported that a butterfly flapping its wings in Japan can give rise to a tornado in Kansas. This unpredictable behaviour of nonlinear dynamical systems, i.e. its extreme sensitivity to initial conditions, seems to be random and is therefore referred to as chaos. This chaotic and seemingly random behaviour occurs for non-linear deterministic system in which effects can be linked to causes but cannot be predicted ahead of time." (Robert K Logan, "The Poetry of Physics and The Physics of Poetry", 2010)

"The fundamental assumption underlying all software projects is that software is easy to change. If you violate this assumption by creating inflexible structures, then you undercut the economic model that the entire industry is based on." (Robert C Martin, "The Clean Coder: A code of conduct for professional programmers", 2011)

"Without precise predictability, control is impotent and almost meaningless. In other words, the lesser the predictability, the harder the entity or system is to control, and vice versa. If our universe actually operated on linear causality, with no surprises, uncertainty, or abrupt changes, all future events would be absolutely predictable in a sort of waveless orderliness." (Lawrence K Samuels, "Defense of Chaos", 2013)

"One of the remarkable features of these complex systems created by replicator dynamics is that infinitesimal differences in starting positions create vastly different patterns. This sensitive dependence on initial conditions is often called the butterfly-effect aspect of complex systems - small changes in the replicator dynamics or in the starting point can lead to enormous differences in outcome, and they change one’s view of how robust the current reality is. If it is complex, one small change could have led to a reality that is quite different." (David Colander & Roland Kupers, "Complexity and the art of public policy : solving society’s problems from the bottom up", 2014)

"Cybernetics studies the concepts of control and communication in living organisms, machines and organizations including self-organization. It focuses on how a (digital, mechanical or biological) system processes information, responds to it and changes or being changed for better functioning (including control and communication)." (Dmitry A Novikov, "Cybernetics 2.0", 2016)

🕸Systems Engineering: Synergy (Just the Quotes)

"The constructive process inheres in all forms of synergy, and the cooperation of antithetical forces in nature always results in making, that is, in creating something that did not exist before. But in the organic world this character of structure becomes the leading feature, and we have synthetic products consisting of tissues and organs serving definite purposes, which we call functions." (Lester F Ward, "Pure Sociology", 1903)

"[...] there is a universal principle, operating in every department of nature and at every stage of evolution, which is conservative, creative and constructive. [...] I have at last fixed upon the word synergy, as the term best adapted to express its twofold character of ‘energy’ and ‘mutuality’ or the systematic and organic ‘working together’ of the antithetical forces of nature. [...] Synergy is a synthesis of work, or synthetic work, and this is what is everywhere taking place. It may be said to begin with the primary atomic collision in which mass, motion, time, and space are involved, and to find its simplest expression in the formula for force, which implies a plurality of elements, and signifies an interaction of these elements." (Lester F Ward, "Pure Sociology", 1903)

"Social structures are the products of social synergy, i.e., of the interaction of different social forces, all of which, in and of themselves, are destructive, but whose combined effect, mutually checking, constraining, and equilibrating one another, is to produce structures. The entire drift is toward economy, conservatism, and the prevention of waste. Social structures are mechanisms for the production of results, and the results cannot be secured without them. They are reservoirs of power." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"The true nature of the universal principle of synergy pervading all nature and creating all the different kinds of structure that we observe to exist, must now be made clearer. Primarily and essentially it is a process of equilibration, i.e., the several forces are first brought into a state of partial equilibrium. It begins in collision, conflict, antagonism, and opposition, and then we have the milder phases of antithesis, competition, and interaction, passing next into a modus vivendi, or compromise, and ending in collaboration and cooperation. […] The entire drift is toward economy, conservatism, and the prevention of waste." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"Synergy is the only word in our language that means behavior of whole systems unpredicted by the separately observed behaviors of any of the system's separate parts or any subassembly of the system's parts." (R Buckminster Fuller, "Operating Manual for Spaceship Earth", 1963)

"Synergy means behavior of whole systems unpredicted by the behavior of their parts taken separately." (R Buckminster Fuller, "Synergetics: Explorations in the Geometry of Thinking", 1975)

"[...] synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system’s components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 1999)

"There is a multilayering of global networks in the key strategic activities that structure and destructure the planet. When these multilayered networks overlap in some node, when there is a node that belongs to different networks, two major consequences follow. First, economies of synergy between these different networks take place in that node: between financial markets and media businesses; or between academic research and technology development and innovation; between politics and media." (Manuel Castells, "The Rise of the Network Society", 1996)

"With the growing interest in complex adaptive systems, artificial life, swarms and simulated societies, the concept of 'collective intelligence' is coming more and more to the fore. The basic idea is that a group of individuals (e. g. people, insects, robots, or software agents) can be smart in a way that none of its members is. Complex, apparently intelligent behavior may emerge from the synergy created by simple interactions between individuals that follow simple rules." (Francis Heylighen, "Collective Intelligence and its Implementation on the Web", 1999)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Self-organization can be seen as a spontaneous coordination of the interactions between the components of the system, so as to maximize their synergy. This requires the propagation and processing of information, as different components perceive different aspects of the situation, while their shared goal requires this information to be integrated. The resulting process is characterized by distributed cognition: different components participate in different ways to the overall gathering and processing of information, thus collectively solving the problems posed by any perceived deviation between the present situation and the desired situation." (Carlos Gershenson & Francis Heylighen, "How can we think the complex?", 2004)

"Synergy happens when people, things, or events combine to produce a larger impact than they would if each acted separately." (Thomas Homer-Dixon, "The Upside of Down: Catastrophe, Creativity, and the Renewal of Civilization", 2006)

[synergy:] "Measure describing how one agent or system increases the satisfaction of other agents or systems." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"To develop a Control, the designer should find aspect systems, subsystems, or constraints that will prevent the negative interferences between elements (friction) and promote positive interferences (synergy). In other words, the designer should search for ways of minimizing frictions that will result in maximization of the global satisfaction" (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"Synergy is the combined action that occurs when people work together to create new alternatives and solutions. In addition, the greatest opportunity for synergy occurs when people have different viewpoints, because the differences present new opportunities. The essence of synergy is to value and respect differences and take advantage of them to build on strengths and compensate for weaknesses." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"Synergy occurs when organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone. As a result the organization may attain a special advantage with respect to cost, market power, technology, or employee." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"In short, synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system's components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 2009)

"Synergy is defined as the surplus gained by working together. A task which couldn’t be fulfilled by one individual, can be completed by the work of different individuals together. To maximize synergy, first, the initial task is divided into different sub-tasks. Different agents perform different tasks, which is called division of labor. An end product of one work is used for another work, which is called workflow. Finally, everything needs to be put together. We call this aggregation. This isn’t as linear as it looks. At every step in the process it can happen that a task is divided into sub tasks or aggregated with other tasks." (Evo Busseniers, "Self-organization versus hierarchical organization", [thesis] 2018)