09 November 2011

Graphical Representation: Failure (Just the Quotes)

"The essential quality of graphic representations is clarity. If the diagram fails to give a clearer impression than the tables of figures it replaces, it is useless. To this end, we will avoid complicating the diagram by including too much data." (Armand Julin, "Summary for a Course of Statistics, General and Applied", 1910)

"Where the values of a series are such that a large part the grid would be superfluous, it is the practice to break the grid thus eliminating the unused portion of the scale, but at the same time indicating the zero line. Failure to include zero in the vertical scale is a very common omission which distorts the data and gives an erroneous visual impression." (Calvin F Schmid, "Handbook of Graphic Presentation", 1954)

"[…] the only worse design than a pie chart is several of them, for then the viewer is asked to compare quantities located in spatial disarray both within and between pies. […] Given their low data-density and failure to order numbers along a visual dimension, pie charts should never be used." (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

"[…] the partial scale break is a weak indicator that the reader can fail to appreciate fully; visually the graph is still a single panel that invites the viewer to see, inappropriately, patterns between the two scales. […] The partial scale break also invites authors to connect points across the break, a poor practice indeed; […]" (William S. Cleveland, "Graphical Methods for Data Presentation: Full Scale Breaks, Dot Charts, and Multibased Logging", The American Statistician Vol. 38" (4) 1984)

"When a graph is constructed, quantitative and categorical information is encoded, chiefly through position, size, symbols, and color. When a person looks at a graph, the information is visually decoded by the person's visual system. A graphical method is successful only if the decoding process is effective. No matter how clever and how technologically impressive the encoding, it is a failure if the decoding process is a failure. Informed decisions about how to encode data can be achieved only through an understanding of the visual decoding process, which is called graphical perception." (William S Cleveland, "The Elements of Graphing Data", 1985)

"Confusion and clutter are failures of design, not attributes of information. And so the point is to find design strategies that reveal detail and complexity - rather than to fault the data for an excess of complication. Or, worse, to fault viewers for a lack of understanding. Among the most powerful devices for reducing noise and enriching the content of displays is the technique of layering and separation, visually stratifying various aspects of the data." (Edward R Tufte, "Envisioning Information", 1990)

"What about confusing clutter? Information overload? Doesn't data have to be ‘boiled down’ and  ‘simplified’? These common questions miss the point, for the quantity of detail is an issue completely separate from the difficulty of reading. Clutter and confusion are failures of design, not attributes of information." (Edward R Tufte, "Envisioning Information", 1990)

"Audience boredom is usually a content failure, not a decoration failure." (Edward R Tufte, "The cognitive style of PowerPoint", 2003)

"Diagrams are a means of communication and explanation, and they facilitate brainstorming. They serve these ends best if they are minimal. Comprehensive diagrams of the entire object model fail to communicate or explain; they overwhelm the reader with detail and they lack meaning." (Eric Evans, "Domain-Driven Design: Tackling complexity in the heart of software", 2003)

"No matter how clever the choice of the information, and no matter how technologically impressive the encoding, a visualization fails if the decoding fails. Some display methods lead to efficient, accurate decoding, and others lead to inefficient, inaccurate decoding. It is only through scientific study of visual perception that informed judgments can be made about display methods." (William S Cleveland, "The Elements of Graphing Data", 1985)

"Most dashboards fail to communicate efficiently and effectively, not because of inadequate technology (at least not primarily), but because of poorly designed implementations. No matter how great the technology, a dashboard's success as a medium of communication is a product of design, a result of a display that speaks clearly and immediately. Dashboards can tap into the tremendous power of visual perception to communicate, but only if those who implement them understand visual perception and apply that understanding through design principles and practices that are aligned with the way people see and think." (Stephen Few, "Information Dashboard Design", 2006)

"The Sixth Principle for the analysis and display of data: 'Analytical presentations ultimately stand or fall depending on the quality, relevance, and integrity of their content.' This suggests that the most effective way to improve a presentation is to get better content. It also suggests that design devices and gimmicks cannot salvage failed content." (Edward R Tufte, "Beautiful Evidence", 2006)

"The main goal of data visualization is its ability to visualize data, communicating information clearly and effectively. It doesn’t mean that data visualization needs to look boring to be functional or extremely sophisticated to look beautiful. To convey ideas effectively, both aesthetic form and functionality need to go hand in hand, providing insights into a rather sparse and complex dataset by communicating its key aspects in a more intuitive way. Yet designers often tend to discard the balance between design and function, creating gorgeous data visualizations which fail to serve its main purpose - communicate information." (Vitaly Friedman, "Data Visualization and Infographics", Smashing Magazine, 2008)

"Designing good visual displays with an easy-to-use interactive system is difficult. The designer’s first attempts will usually fail, so it is critical that proposed systems be tested on at least several sets of typical users. These usability tests help the designer iterate to the best possible system." (Daniel B Carr & Linda W Pickle, "Visualizing Data Patterns with Micromaps", 2010)

"To be sure, data doesn’t always need to be visualized, and many data visualizations just plain suck. Look around you. It’s not hard to find truly awful representations of information. Some work in concept but fail because they are too busy; they confuse people more than they convey information [...]. Visualization for the sake of visualization is unlikely to produce desired results - and this goes double in an era of Big Data. Bad is still bad, even and especially at a larger scale." (Phil Simon, "The Visual Organization: Data Visualization, Big Data, and the Quest for Better Decisions", 2014)

"The goal of using data visualization to make better and faster decisions may lead people to think that any data visualization that is not immediately understood is a failure. Yes, a good visualization should allow you to see things that you might have missed, and to glean insights faster, but you still have to think." (Steve Wexler, "The Big Picture: How to use data visualization to make better decisions - faster", 2021)

"The rise of graphicacy and broader data literacy intersects with the technology that makes it possible and the critical need to understand information in ways current literacies fail. Like reading and writing, data literacy must become mainstream to fully democratize information access." (Vidya Setlur & Bridget Cogley, "Functional Aesthetics for data visualization", 2022)

"A perfectly relevant visualization that breaks a few presentation rules is far more valuable - it’s better - than a perfectly executed, beautiful chart that contains the wrong data, communicates the wrong message, or fails to engage its audience. [...] The more relevant a data visualization is to its context, the more forgiving, to a point, we can be about its execution" (Scott Berinato, "Good Charts : the HBR guide to making smarter, more persuasive data visualizations", 2023)

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