IT: Change Management (Definitions)

"The disciplined use of a defined process to control project modifications, additions, and deletions." (Timothy J  Kloppenborg et al, "Project Leadership", 2003)

"The process allowing changes to applications to occur in a predictable fashion with minimal or no impact on the service. Change management applies to all phases of a lifecycle." (Allan Hirt et al, "Microsoft SQL Server 2000 High Availability", 2004)

"Process of enabling change in an organization as a result of a system implementation." (Janice M Roehl-Anderson, "IT Best Practices for Financial Managers", 2010)

"(1) A structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. (2) Controlled way to effect a change, or a proposed change, to a product or service." (Requirements Engineering Qualifications Board, "Standard glossary of terms used in Requirements Engineering", 2011)

"A structured approach to transition individuals, teams, and organizations from a current state to a desired future state, which includes managing change as part of systems development to avoid user resistance to business and system changes." (Linda Volonino & Efraim Turban, "Information Technology for Management" 8th Ed, 2011)

"Involves problem solving in a concerted effort to adapt to changing organizational needs." (Joan C Dessinger, "Fundamentals of Performance Improvement" 3rd Ed, 2012)

"The process of communicating and managing change throughout the organization." (Charles Cooper & Ann Rockley, "Managing Enterprise Content: A Unified Content Strategy, 2nd Ed.", 2012)

"The management of change in operational processes and applications. Change management is critical when IT organizations are managing software infrastructure in conjunction with new development processes. All software elements have to be synchronized so that they work as intended." (Marcia Kaufman et al, "Big Data For Dummies", 2013)

"A program designed to prevent unintended outages from changes. Personnel submit change requests, and appropriate experts review them to identify unintended consequences. Personnel do not make changes until the change goes through the change management process." (Darril Gibson, "Effective Help Desk Specialist Skills", 2014)

"The organization's effort to control and manage the introduction of new changes to the current operating model to ensure gradual and successful adoption." (Jim Davis & Aiman Zeid, "Business Transformation: A Roadmap for Maximizing Organizational Insights", 2014)

"Methods and best practices to assist an organization and its employees in implementing changes to business processes, culture, and systems." (Robert F Smallwood, "Information Governance: Concepts, Strategies, and Best Practices", 2014)

"The process, tools, and techniques to manage the people side of change to achieve a required business outcome." (Jonathan Ferrar et al, "The Power of People: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance", 2017)

"A business process aimed at deliberately regulating the changing nature of business activities such as projects." (Shon Harris & Fernando Maymi, "CISSP All-in-One Exam Guide, 8th Ed", 2018)

"Process responsible for controlling the lifecycle of all changes" (ITIL)

 "The process, tools, coordination, and planning to manage the people side of change through sentiment awareness and change-management skills that together achieve a required state of business agility." (Forrester)