07 December 2014

Systems Engineering: Goals (Just the Quotes)

"Linking the basic parts are communication, balance or system parts maintained in harmonious relationship with each other and decision making. The system theory include both man-machine and interpersonal relationships. Goals, man, machine, method, and process are woven together into a dynamic unity which reacts." (George R Terry, "Principles of Management", 1960)

"[System dynamics] is an approach that should help in important top-management problems [...] The solutions to small problems yield small rewards. Very often the most important problems are but little more difficult to handle than the unimportant. Many [people] predetermine mediocre results by setting initial goals too low. The attitude must be one of enterprise design. The expectation should be for major improvement [...] The attitude that the goal is to explain behavior; which is fairly common in academic circles, is not sufficient. The goal should be to find management policies and organizational structures that lead to greater success." (Jay W Forrester, "Industrial Dynamics", 1961)

"Most of our beliefs about complex organizations follow from one or the other of two distinct strategies. The closed-system strategy seeks certainty by incorporating only those variables positively associated with goal achievement and subjecting them to a monolithic control network. The open-system strategy shifts attention from goal achievement to survival and incorporates uncertainty by recognizing organizational interdependence with environment. A newer tradition enables us to conceive of the organization as an open system, indeterminate and faced with uncertainty, but subject to criteria of rationality and hence needing certainty." (James D Thompson, "Organizations in Action", 1967)

"Cybernetics, based upon the principle of feedback or circular causal trains providing mechanisms for goal-seeking and self-controlling behavior." (Ludwig von Bertalanffy, "General System Theory", 1968)

"General systems theory is the scientific exploration of 'wholes' and 'wholeness' which, not so long ago, were considered metaphysical notions transcending the boundaries of science. Hierarchic structure, stability, teleology, differentiation, approach to and maintenance of steady states, goal-directedness - these are a few of such general system properties." (Ervin László, "Introduction to Systems Philosophy", 1972)

"At the very least (there is certainly more), cybernetics implies a new philosophy about (1) what we can know, (2) about what it means for something to exist, and (3) about how to get things done. Cybernetics implies that knowledge is to be built up through effective goal-seeking processes, and perhaps not necessarily in uncovering timeless, absolute, attributes of things, irrespective of our purposes and needs." (Jeff Dooley, "Thoughts on the Question: What is Cybernetics", 1995)

"Cybernetics is a science of purposeful behavior. It helps us explain behavior as the continuous action of someone (or thing) in the process, as we see it, of maintaining certain conditions near a goal state, or purpose." (Jeff Dooley, "Thoughts on the Question: What is Cybernetics", 1995)

"System engineering is a robust approach to the design, creation, and operation of systems. In simple terms, the approach consists of identification and quantification of system goals, creation of alternative system design concepts, performance of design trades, selection and implementation of the best design, verification that the design is properly built and integrated, and post-implementation assessment of how well the system meets (or met) the goals." (NASA, "NASA Systems Engineering Handbook", 1995) 

"Complex systems operate under conditions far from equilibrium. Complex systems need a constant flow of energy to change, evolve and survive as complex entities. Equilibrium, symmetry and complete stability mean death. Just as the flow, of energy is necessary to fight entropy and maintain the complex structure of the system, society can only survive as a process. It is defined not by its origins or its goals, but by what it is doing." (Paul Cilliers,"Complexity and Postmodernism: Understanding Complex Systems", 1998)

"Just as dynamics arise from feedback, so too all learning depends on feedback. We make decisions that alter the real world; we gather information feedback about the real world, and using the new information we revise our understanding of the world and the decisions we make to bring our perception of the state of the system closer to our goals." (John D Sterman, "Business dynamics: Systems thinking and modeling for a complex world", 2000)

"The manager [...] is understood as one who observes the causal structure of an organization in order to be able to control it [...] This is taken to mean that the manager can choose the goals of the organization and design the systems or actions to realize those goals [...]. The possibility of so choosing goals and strategies relies on the predictability provided by the efficient and formative causal structure of the organization, as does the possibility of managers staying 'in control' of their organization's development. According to this perspective, organizations become what they are because of the choices made by their managers." (Ralph D Stacey et al, "Complexity and Management: Fad or Radical Challenge to Systems Thinking?", 2000)

"The science of cybernetics is not about thermostats or machines; that characterization is a caricature. Cybernetics is about purposiveness, goals, information flows, decision-making control processes and feedback (properly defined) at all levels of living systems." (Peter Corning, "Synergy, Cybernetics, and the Evolution of Politics", 2005) 

"The single most important property of a cybernetic system is that it is controlled by the relationship between endogenous goals and the external environment. [...] In a complex system, overarching goals may be maintained (or attained) by means of an array of hierarchically organized subgoals that may be pursued contemporaneously, cyclically, or seriatim." (Peter Corning, "Synergy, Cybernetics, and the Evolution of Politics", 2005) 

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