28 December 2016

♟️Strategic Management: Waste (Just the Quotes)

"Social structures are the products of social synergy, i.e., of the interaction of different social forces, all of which, in and of themselves, are destructive, but whose combined effect, mutually checking, constraining, and equilibrating one another, is to produce structures. The entire drift is toward economy, conservatism, and the prevention of waste. Social structures are mechanisms for the production of results, and the results cannot be secured without them. They are reservoirs of power." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"The true nature of the universal principle of synergy pervading all nature and creating all the different kinds of structure that we observe to exist, must now be made clearer. Primarily and essentially it is a process of equilibration, i.e., the several forces are first brought into a state of partial equilibrium. It begins in collision, conflict, antagonism, and opposition, and then we have the milder phases of antithesis, competition, and interaction, passing next into a modus vivendi, or compromise, and ending in collaboration and cooperation. […] The entire drift is toward economy, conservatism, and the prevention of waste." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"Motion study is the science of eliminating wastefulness resulting from using unnecessary, ill-directed, and inefficient motions. The aim of motion study is to find and perpetuate the scheme of least waste methods of labor." (Frank B Gilbreth, "Primer of scientific management", 1912) 

"The greatest misunderstandings occur as to the aims of scientific management. Its fundamental aim is the elimination of waste, the attainment of worth-while desired results with the least necessary amount of time and effort. Scientific management may, and often does, result in expansion, but its primary aim is conservation and savings, making an adequate use of every ounce of energy of any type that is expended." (Frank B Gilbreth, "Applied Motion Study: A Collection of Papers on the Efficient Method to Industrial Preparedness", 1917)

"Every business has its own particular sort of rat holes, through which its profits are carried piecemeal, and in quantities hardly noticeable at the time, but which aggregate thousands every year. The best way to plug these sources of loss is by accumulating data in regard to them and then keeping this data prominently before the executive."  (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Much of the waste in business is due to lack of information. And when the information is available, waste often occurs because of lack of application or because of misapplication." (John R Riggleman & Ira N Frisbee, "Business Statistics", 1938)

"But waste is often hard to find. The costs of not-doing tend to be hidden in the figures. […] Waste runs high in any business. Man, after all, is not very efficient. Special efforts to find waste are therefore always necessary." (Peter F Drucker, "Managing for Results: Economic Tasks and Risk-taking Decisions", 1964)

"Autonomation [..] performs a dual role. It eliminates overproduction, an important waste in manufacturing, and prevents the production of defective products. To accomplish this, standard work procedures, corresponding to each player's ability, must be adhered to at all times." (Taiichi Ohno, "Toyota Production System: Beyond Large-Scale Production", 1978)

"When thinking about the absolute elimination of waste, keep the following two points in mind: (1) Improving efficiency makes sense only when it is tied to cost reduction. To achieve this, we have to start producing only the things we need using minimum manpower. (2) Look at the efficiency of each operator and of each line. Then look at the operators as a group, and then at the efficiency of the entire plant (all the lines). Efficiency must be improved at each step and, at the same time, for the plant as a whole." (Taiichi Ohno, "Toyota Production System: Beyond Large-Scale Production", 1978)

"Any approach to strategy quickly encounters a conflict between corporate objectives and corporate capabilities. Attempting the impossible is not good strategy; it is just a waste of resources." (Bruce Henderson, Henderson on Corporate Strategy, 1979)

"Managers often try to give others the feeling that they are participating in the decision process. When a manager involves people in a problem for which he has adequate information and clear criteria for making an acceptable decision, he is engaging in pseudoconsultation. When he involves others in lengthy discussions of trivial problems, he is engaging in pseudoparticipation. Most people recognize these ceremonies as a waste of time." (Dale E Zand, "Information, Organization, and Power", 1981)

"Why waste knowledge? […] No company can afford to waste knowledge. Failure of management to breakdown barriers between activities [...] is one way to waste knowledge. People that are not working together are not contributing their best to the company. People as they work together, feeling secure in the job reinforce their knowledge and efforts. Their combined output, when they are working together, is more than the sum of their separate. " (W Edwards Deming," Quality, Productivity and Competitive Position", 1982)

"Whether you are big or small, or face a high or low potential for crisis, a day devoted to discussing company business is never wasted." (Wheeler L Baker, "Crisis Management: A Model For Managers", 1993)

"[Corporate programming] is often done to the point where the individual is completely submerged in corporate 'culture' with no outlet for unique talents and skills. Corporate practices can be directly hostile to individuals with exceptional skills and initiative in technical matters. I consider such management of technical people cruel and wasteful." ( Bjarne Stroustrup, ["The Problem with Programming", MIT Technology Review, [interview] ] 2006)

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