"One could define the administrative department by saying
that it includes everything that is not part of the other departments, but one
can define it in a more positive manner by saying that it is specifically
responsible for; ensuring that unity of action, discipline, anticipation,
activity, order, etc., exist in all parts of the enterprise; recruiting,
organizing and directing the workforce; ensuring good relations between the
various departments and with the outside world; coordination of all efforts towards
the overall goal; satisfying shareholders and employees; labor and management." (Henri
Fayol, "L'exposee des principles generaux d'administration", 1908)
"To manage is to forecast and plan, to organize, to command, to coordinate and to control. To foresee and plan means examining the future and drawing up the plan of action. To organize means building up the dual structure, material and human, of the undertaking. To command means binding together, unifying and harmonizing all activity and effort. To control means seeing that everything occurs in conformity with established rule and expressed demand." (Henri Fayol, 1916)
"As coordination contains all the principles of organization,
it likewise expresses all the purposes of organization, in so far as these
purposes relate to its internal structure. To avoid confusion we must keep in
mind that there are always two objectives of organization, the internal and the
external. The latter may be anything, according to the purpose or interest that
calls the group together, but the internal objective is coordinative always." (James
D Mooney, "Onward Industry! The Principles of Organization and Their
Significance to Modern Industry", 1931)
"Leadership is the form that authority assumes when it enters into process. As such it constitutes the determining principle of the entire scalar process, existing not only at the source, but projecting itself through its own action throughout the entire chain, until, through functional definition, it effectuates the formal coordination of the entire structure." (James D Mooney, "Onward Industry! The Principles of Organization and Their Significance to Modern Industry", 1931)
"Coordination, therefore, is the orderly arrangement of group efforts, to provide unity of action in the pursuit of a common purpose. As coordination is the all inclusive principle of organization it must have its own principle and foundation in authority, or the supreme coordination power. Always, in every form of organization, this supreme authority must rest somewhere, else there would be no directive for any coordinated effort." (James D Mooney, "The Principles of Organization", 1947)
"Management is the activity which plans, organizes, and
controls the operations of the basic elements of men, materials, machines,
methods, money, and markets, providing direction and coordination, and giving
leadership to human efforts, so as to achieve the sought objectives of the
enterprise." (George R. Terry, "Principles of Management", 1953)
"The essence of managership is the achievement of coordination among people. Coordination is a complex concept, including principles by which harmonious enterprise activity can be accomplished and the many techniques for achieving the greatest synchronized effort." (Harold Koontz & Cyril O Donnell, "Principles of Management", 1955)
"The principle of direct contact! states that coordination must be achieved through interpersonal, horizontal relationships of people in an enterprise. People exchange ideas, ideals, prejudices, and purposes through direct personal communication much more efficiently than by any other method, and, with the understanding gained in this way, they find ways to achieve both common and personal goals." (Harold Koontz & Cyril O Donnell, "Principles of Management", 1955)
"Organization design is conceived to be a decision process to
bring about a coherence between the goals or purposes for which the
organization exists, the patterns of division of labor and interunit
coordination and the people who will do the work." (Jay R Galbraith, "Organization Design", 1972)
"Strategy maps put into focus the often-blurry line of sight between your corporate strategy and what your employees do every day - significantly enhancing collaboration and coordination." (Robert S Kaplan & David P Norton, "Having Trouble with Your Strategy? Then Map It", Harvard Business Review, 2000)
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