"Every company has beloved projects on which if prices had held up, if the contractors had finished on time (or finished at all), if the plans hadn't been altered, if the thing had actually worked, the planned return would have been earned. But since some or all of these calamities [things that don't go as expected] usually happen, any manager who neglects to allow for them is not planning - merely thinking wishfully. Desire for the project has, as usual, overtaken desire for profit." (Ernest Dale, "Planning and developing the company organization structure", 1952)
"Organization planning is the process of defining and grouping the activities of the enterprise so that they may be most logically assigned and effectively executed. It is concerned with the establishment of relationships among the units so as to further the objectives of the enterprise." (Ernest Dale, "Planning and developing the company organization structure", 1952)
"Management policies and the quality of leadership have a lot to do with individual performance." (Ernest Dale, "The Great Organizers", 1960)
"An organization that is based on pure rationality ignores many facets of human nature." (Ernest Dale, "Management: Theory and practice", 1965)
"Centralized controls are designed to ensure that the chief executive can find out how well the delegated authority and responsibility are being exercised." (Ernest Dale, "Management: Theory and practice", 1965)
"One difficulty in developing a good [accounting] control system is that quantitative results will differ according to the accounting principles used, and accounting principles may change." (Ernest Dale, "Readings in Management", 1970)
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