"A planned and systematic means for assuring management that the defined standards, practices, procedures, and methods of the process are applied." (Sandy Shrum et al, "CMMI®: Guidelines for Process Integration and Product Improvement", 2003)
"(1) Activities to ensure that an item or work product conforms to established requirements and standards. Also called product assurance. (2) Activities to ensure that defined standards, procedures, and processes are applied." (Richard D Stutzke, "Estimating Software-Intensive Systems: Projects, Products, and Processes", 2005)
"A business function that is responsible for the (often statistically based) evaluation of how well a product conforms to requirements (according to the PRD) and specifications (according to the PSD)." (Steven Haines, "The Product Manager's Desk Reference", 2008)
"A process for evaluating project performance in relation to the specified standard of quality." (Bonnie Biafore, "Successful Project Management: Applying Best Practices and Real-World Techniques with Microsoft® Project", 2011)
"All activities within quality management focused on providing confidence that quality requirements are fulfilled." (Tilo Linz et al, "Software Testing Foundations" 4th Ed., 2014)
"Part of quality management focused on providing confidence that quality requirements will be fulfilled." (ISO 9000)
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