"A boat without a captain is nothing more than a floating waiting room: unless someone grabs the rudder and starts the engine, it’s just going to drift along aimlessly with the current. A piece of software is just like that boat: if no one pilots it, you’re left with a group of engineers burning up valuable time, just sitting around waiting for something to happen (or worse, still writing code that you don’t need)." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"Code coverage can provide some insight into untested code, but it is not a substitute for thinking critically about how well your system is tested." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"Fixing a bug is much like adding a new feature: the presence of the bug suggests that a case was missing from the initial test suite, and the bug fix should include that missing test case." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"[...] do not underestimate the power of playing the social game. It’s not about tricking or manipulating people; it’s about creating relationships to get things done. Relationships always outlast projects. When you’ve got richer relationships with your coworkers, they’ll be more willing to go the extra mile when you need them." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"Given enough time and enough users, even the most innocuous change will break something; your analysis of the value of that change must incorporate the difficulty in investigating, identifying, and resolving those breakages." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"In a professional software engineering environment, criticism is almost never personal - it’s usually just part of the process of making a better project. The trick is to make sure you (and those around you) understand the difference between a constructive criticism of someone’s creative output and a flat-out assault against someone’s character." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"In addition to developing the proper culture, invest in your testing infrastructure by developing linters, documentation, or other assistance that makes it more difficult to write bad tests." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"In short, performance ratings are indicative only of how a person is performing in their given role at the time they are being evaluated. Ratings, although an important way to measure performance during a specific period, are not predictive of future performance and should not be used to gauge readiness for a future role or qualify an internal candidate for a different team. (They can, however, be used to evaluate whether an employee is properly or improperly slotted on their current team; therefore, they can provide an opportunity to evaluate how to better support an internal candidate moving forward.)" (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"Knowledge is in some ways the most important (though intangible) capital of a software engineering organization, and sharing of that knowledge is crucial for making an organization resilient and redundant in the face of change. A culture that promotes open and honest knowledge sharing distributes that knowledge efficiently across the organization and allows that organization to scale over time. In most cases, investments into easier knowledge sharing reap manyfold dividends over the life of a company." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"Making good engineering decisions is all about weighing all of the available inputs and making informed decisions about the trade-offs. Sometimes, those decisions are based on instinct or accepted best practice, but only after we have exhausted approaches that try to measure or estimate the true underlying costs." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"One of the broad truths we’ve seen to be true is the idea that finding problems earlier in the developer workflow usually reduces costs." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"People are inherently imperfect - we like to say that humans are mostly a collection of intermittent bugs. But before you can understand the bugs in your coworkers, you need to understand the bugs in yourself. We’re going to ask you to think about your own reactions, behaviors, and attitudes - and in return, we hope you gain some real insight into how to become a more efficient and successful software engineer who spends less energy dealing with people-related problems and more time writing great code." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"Programming is the immediate act of producing code. Software engineering is the set of policies, practices, and tools that are necessary to make that code useful for as long as it needs to be used and allowing collaboration across a team." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"This is what good management is about: 95% observation and listening, and 5% making critical adjustments in just the right place." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
"When an engineer refactors the internals of a system without modifying its interface, whether for performance, clarity, or any other reason, the system’s tests shouldn’t need to change. The role of tests in this case is to ensure that the refactoring didn’t change the system’s behavior. Tests that need to be changed during a refactoring indicate that either the change is affecting the system’s behavior and isn’t a pure refactoring, or that the tests were not written at an appropriate level of abstraction." (Titus Winters, "Software Engineering at Google: Lessons Learned from Programming Over Time", 2020)
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