"A performance measure that is indicative of the organization's performance within a specific area." (William A Giovinazzo, "Internet-Enabled Business Intelligence", 2002)
"A key performance indicator is a metric that provides business users with an indication of the current and historical performance of an aspect of the business." (Claudia Imhoff et al, "Mastering Data Warehouse Design", 2003)
"A measurement of business operations that compares a value at a specified point in time to a predetermined goal and, optionally, determines a trend direction. Often, a KPI is displayed using a graphical image such as a stoplight or a gauge using colors and relative indicators according to predetermined business rules." (Reed Jacobsen & Stacia Misner, "Microsoft SQL Server 2005 Analysis Services Step by Step", 2006)
"An important set of metrics (see Metrics) used to determine how well a product is performing in the market." (Steven Haines, "The Product Manager's Desk Reference", 2008)
"Financial and non-financial metrics used to assess the strategic performance of an organization." (Ralph Kimball, "The Data Warehouse Lifecycle Toolkit", 2008)
"Quantifiable, measurable objectives agreed to beforehand and that reflect the critical success factors of an organization." (Tilak Mitra et al, "SOA Governance", 2008)
"A piece of information that an organization considers a crucial reflection of how well it's doing." (Ken Withee, "Microsoft Business Intelligence For Dummies", 2010)
"Financial and nonfinancial metrics used by an organization to define and evaluate how successful it is, typically in terms of making progress toward its goals." (Janice M Roehl-Anderson, "IT Best Practices for Financial Managers", 2010)
"A business calculation (metric) with associated target values or ranges that allows macro level insights into the business process to manage profitability and monitor strategic impact." (DAMA International, "The DAMA Dictionary of Data Management", 2011)
"In business intelligence, refers to quantifiable measurements (numeric or scale-based) that assess a company’s effectiveness or success in reaching strategic and operational goals. Examples of KPI are product turnovers, sales by promotion, sales by employee, earnings per share, etc." (Carlos Coronel et al, "Database Systems: Design, Implementation, and Management 9th Ed", 2011)
"Metrics that measure the actual performance of critical aspects of IT, such as critical projects and applications, servers, the network, and so forth, against predefined goals and objectives." (Linda Volonino & Efraim Turban, "Information Technology for Management" 8th Ed., 2011)
"A measure used to quantify performance and outcomes." (Carl F Lehmann, "Strategy and Business Process Management", 2012)
"Quantitative performance measures that define the critical success factors of an organization, help the organization measure progress toward its goals and objectives, and identify areas for organizational performance and improvement." (Joan C Dessinger, "Fundamentals of Performance Improvement" 3rd Ed., 2012)
"A high-level measurement meant to indicate how well an individual or group is performing a set of activities that is considered critical to the overall success of an endeavor." (Project Management Institute, "Navigating Complexity: A Practice Guide", 2014)
"A measure that indicates the achievement of a specific objective." (Sally-Anne Pitt, "Internal Audit Quality", 2014)
"A measurement that shows whether an organization is progressing toward its stated goals." (Jim Davis & Aiman Zeid, "Business Transformation: A Roadmap for Maximizing Organizational Insights", 2014)
"Quantitative and measurable statement used to judge whether or not a goal has been reached; linked to a measurement and to the means of evaluation." (Gilbert Raymond & Philippe Desfray, "Modeling Enterprise Architecture with TOGAF", 2014)
"A set of metrics directly linked to the desired corporate objective (e.g., shareholder value) and explicitly integrated into the firm's incentive compensation system." (Thomas C Wilson, "Value and Capital Management", 2015)
"Most frequently referred to as KPIs. Metrics that indicate the performance of the business." (Brittany Bullard, "Style and Statistics", 2016)
"A set of business metrics used to determine whether a person, product, group, or division is successful." (Pamela Schure & Brian Lawley, "Product Management For Dummies", 2017)
"A variable or metric against which the success of a function or business is judged." (Jonathan Ferrar et al, "The Power of People: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance", 2017)
"A quantifiable measure used to evaluate the success of an organization, strategic initiative, employee, etc., in meeting the objectives for performance." (H James Harrington & William S Ruggles, "Project Management for Performance Improvement Teams", 2018)
"Quantifiable measurements, agreed to beforehand, that reflect the critical success factors of an organization." (William Stallings, "Effective Cybersecurity: A Guide to Using Best Practices and Standards", 2018)
"Used to assess and measure the performance of a specific business task. For example sales results in terms of order rates over a quarterly (3 month) period." (BCS Learning & Development Limited, "CEdMA Europe", 2019)
"KPIs are metrics defined to measure business performance of an enterprise. This term is related to BPM." (Martin Oberhofer et al, "The Art of Enterprise Information Architecture", 2010)
"A key performance indicator (KPI) is a high-level measure of system output, traffic or other usage, simplified for gathering and review on a weekly, monthly or quarterly basis." (Gartner)
"An acronym for Key Performance Indicator. These are key indicators to the health of the business." (BI System Builders)
"A business calculation that allows macro level insights into the business process to manage profitability." (Information Management)
"A type of performance measurement an organization may use to evaluate its success." (Board International)
"Business metrics used to evaluate factors that are crucial to organizational success." (Insight Software)
"Personalized performance metrics and benchmarks that drive the financial and operational success of the company." (Appian)
"A predefined measure that is used to track performance of a strategic goal, objective, plan, initiative, or business process. A KPI is evaluated against a target. An explicit and measurable value taken directly from a data source. Key performance indicators (KPIs) are used to measure performance in a specific area, for example, revenue per customer." (Microsoft)
"An indicator gauging how well a company progresses in numerous areas such as finance, customer service, and product availability and distribution." (Microstrategy)
"Key Performance Indicator - is a critical measurement of the performance of essential tasks, operations, or processes in a company. A KPI will usually unambiguously reveal conditions or performance that is outside the norm and that signals a need for managerial intervention." (Targit)
"Key performance indicators or KPIs […] are visual indicators in the form of color-coded shapes that are tied to a pre-defined, critical threshold. When the threshold is crossed, the KPI’s function is to alert key personnel so that they can take the necessary action." (Logi Analytics) [source]
"Key performance indicators (KPIs) are business metrics used by corporate executives and other managers to track and analyze factors deemed crucial to the success of an organization." (Techtarget) [source]
No comments:
Post a Comment