15 February 2013

Process Management: Process model (Definitions)

"A formal, detailed description of a process that covers policies, activities, work products, roles, and responsibilities. Typically contains standards and procedures and identifies methods and tools as well. Contrast with process architecture." (Richard D Stutzke, "Estimating Software-Intensive Systems: Projects, Products, and Processes", 2005)

"A formal description of a business process. The definition is performed via a process definition language (PDL), which in most cases is WfMS-dependent." (C Combi & G Pozzi, "Workflow Management Systems for Healthcare Processes", 2008)

"Any description of a process (not necessarily formal), that shows a series of steps aimed at accomplishing some goal." (Harry S Delugach, "Formal Analysis of Workflows in Software Development", 2009)

"A means of representing the interrelated processes of a system at any level of detail with a graphic network of symbols, showing data flows, data stores, data processes, and data sources/destinations. Process modeling techniques are used to represent processes graphically for clearer understanding, communication, and refinement." (Anthony D Giordano, "Data Integration Blueprint and Modeling", 2010)

"Processes models (PM) are processes of the same nature that are classified together into a model. It involves the description and/or prescription of processes by the instantiation of levels to define process procedures and fuzzes." (Oluwole A Olatunji & William D Sher, "The Applications of Building Information Modelling in Facilities Management", 2010)

"(1) A framework wherein processes of the same nature are classified into an overall model, e.g. a test improvement model. (2) A method-independent process description of development processes." (IQBBA, "Standard glossary of terms used in Software Engineering", 2011)

"A model of the functions, activities, and procedures performed in any organization. A business process model may consist of: 1.A context diagram showing the relationship of the overall process to those outside the model’s scope, along with the inputs to and outputs from the overall process, 2.One or more functional decomposition diagram showing how the overall process is made up of contributing processes at lower levels (a “vertical view”), 3.One or more process flow diagrams showing how the outputs of one process serve as the inputs to other process (a “horizontal view”). The process flow may be cross-functional or within a single function, 4.One or more business process model diagrams, each depicting the inputs, outputs, start and end events, component activities, roles, and metrics of a single process, 5.The business definition of each process, and 6.The value chain analysis of the process, identifying relationships to data, organizations, roles, and systems." (DAMA International, "The DAMA Dictionary of Data Management", 2011)

"A detailed workflow diagram that expands upon a process map by including detailed descriptions of subprocesses, activities, and tasks including all input, output, decisions, and exceptions, as well as measurements of the resources consumed (such as time, FTEs, material, capital, systems, etc.) during the execution of the process. Supports analysis via drill-down examination and can provide the metrics necessary for use by software capable of process simulation and what-if scenario testing of alternative variables." (Carl F Lehmann, "Strategy and Business Process Management", 2012)

[Process Modeling and Analysis:] "The tools and techniques used to (1) map a workflow diagram illustrating the activities and tasks associated with a business process; (2) add complete detail necessary to identify and measure all the resources consumed during the execution of the processes; (3) measure performance outcomes; (4) simulate changes to activities, tasks, sequences, resources, assumptions, and so on using what-if scenarios to test and recalculate performance outcomes; (5) conclude the best combination of adjustments or changes necessary to optimize performance outcome of the process." (Carl F Lehmann, "Strategy and Business Process Management", 2012)

"A model showing the processes carried out by a system and the data interfaces between those processes; same as a data flow model." (James Robertson et al, "Complete Systems Analysis: The Workbook, the Textbook, the Answers", 2013)

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