🔦Process Management: Process Map (Definitions)

"The Process Chart is a device for visualizing a process as a means of improving it. Every detail of a process is more or less affected by every other detail; therefore the entire process must be presented in such form that it can be visualized all at once before any changes are made in any of its subdivisions. In any subdivision of the process under examination, any changes made without due consideration of all the decisions and all the motions that precede and follow that subdivision will often be found unsuited to the ultimate plan of operation." (Frank B Gilbreth & Lillian M Gilbreth, "Process Charts", 1921) 

"A method used to examine the effectiveness of the approach currently used in completing a task." (Dale Furtwengler, "Ten Minute Guide to Performance Appraisals", 2000)

"A type of flowchart depicting the steps in a process, identifying its inputs outputs, and often assigning responsibility for each step and the key measures." (Clyde M Creveling, "Six Sigma for Technical Processes: An Overview for R Executives, Technical Leaders, and Engineering Managers", 2006)

"A type of flow chart depicting the steps in a process, its inputs/outputs, and often identification of responsibility for each step and the key measures." (Lynne Hambleton, "Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices", 2007)

"A kind of data flow diagram used in business process engineering to represent the tasks performed in an enterprise and the links between them." (David C Hay, "Data Model Patterns: A Metadata Map", 2010)

"A high-level flowchart diagram illustrating the various activities, tasks, decisions, and relationships of participant functions, departments, or groups associated with the execution of a process. It is used as a starting point to be critical of the efficiency and effectiveness of business process execution." (Carl F Lehmann, "Strategy and Business Process Management", 2012)

"A workflow diagram is a graphic depiction of the steps, sequence of steps, and flow control that constitute a process using standard symbols and conventions." (Meredith Zozus, "The Data Book: Collection and Management of Research Data", 2017)