✨Performance Management: Training (Just the Quotes)

"When a fixed procedure is too long to be memorized economically, job aids in the form of check lists or some other cuing mechanism are provided to enable the man to become familiar with the task during training and to perform it dependably in the field situation." (Leslie J Briggs, "Problems in Stimulation and Programming in the Design of Complex Trainers", 1959)

"Management techniques are obviously essential, but what matters is leadership. [...] Leading the whole organization needs wisdom and flair and vision and they are another matter; they cannot be reduced to a system and incorporated into a training manual." (Anthony Jay, "Management and Machiavelli", 1967)

"A job in which young people are not given real training though, of course, the training need not be a formal 'training program' does not measure up to what they have a right and a duty to expect." (Peter F Drucker, "People and Performance", 1977)

"It makes little sense to subject all employees to training programs, to personnel policies, and to supervision designed for one group of employees, and in particular designed, as so many of the policies are, for yesterday's typical entrant into the labor force the fifteen or sixteen year old without any experience. More and more we will have to have personnel policies that fit the person rather than bureaucratic convenience or tradition." (Peter F Drucker, "Management in Turbulent Times", 1980)

"Because the importance of training is so commonly underestimated, the manager who wants to make a dramatic improvement in organizational effectiveness without challenging the status quo will find a training program a good way to start." (Theodore Caplow, "Managing an Organization", 1983)

"Training is the teaching of specific skills. It should result in the employee having the ability to do something he or she could not do before." (Mary A Allison & Eric Anderson, "Managing Up, Managing Down", 1984)

"Training frequently fails to pay off in behavioral changes on the job: Trainees go back to work and do it the way they've always done it instead of the way you taught them to do it." (Ruth C Clark, "Manager, Training and Information Services", Training, 1986)

"Training won't cover up for poor equipment and outmoded methods. It won't offset mediocre products or deteriorating markets. It won't compensate for poor compensation or abusive supervisory or management practices. And training definitely won't turn the unwilling and uncaring in your organization into motivated, devoted, gung-ho fireballs." (Ron Zemke, Training, 1986)

"You can change behavior in an entire organization, provided you treat training as a process rather than an event." (Edward W Jones, "Training", 1986)

"Effective training programs are essential to identify needs for improvement wherever they might occur, and develop solutions to the concerns that we discover [...] before they become problems." (T Allen McArtor, [speech] 1987)

"One of management's most important functions is to train people for their jobs." (Philip W Metzger, "Managing Programming People", 1987)

"The way to get higher productivity is to train better managers and have fewer of them." (William Woodside, "Thriving on Chaos", 1987)

"Some people are excited about learning a new piece of software. Other people get very depressed. Good managers anticipate both situations - they involve the persons to be affected in the process of selecting a particular program, and they provide time and resources for training. Training is the key in both cases." (Jonathan P Siegel, "Communications", 1988)

🕸Systems Engineering: Processes (Just the Quotes)

"Natural processes should be judged different from mechanical ones because they are self-organizing." (Immanuel Kant, "Critique of Judgment", 1790)

"Every process has laws, known or unknown, according to which it must take place. A consciousness of them is so far from being necessary to the process, that we cannot discover what they are, except by analyzing the results it has left us." (Lord William T Kelvin , "An Outline of the Necessary Laws of Thought", 1866)

"Most surprising and far-reaching analogies revealed themselves between apparently quite disparate natural processes. It seemed that nature had built the most various things on exactly the same pattern; or, in the dry words of the analyst, the same differential equations hold for the most various phenomena. (Ludwig Boltzmann, "On the methods of theoretical physics", 1892)

"Nature prefers the more probable states to the less probable because in nature processes take place in the direction of greater probability. Heat goes from a body at higher temperature to a body at lower temperature because the state of equal temperature distribution is more probable than a state of unequal temperature distribution." (Max Planck, "The Atomic Theory of Matter", 1909)

"The prototype of all infinite processes is repetition. […] Our very concept of the infinite derives from the notion that what has been said or done once can always be repeated." (Tobias Dantzig, "Number: The Language of Science", 1930)

"By a model we thus mean any physical or chemical system which has a similar relation-structure to that of the process it imitates. By ’relation-structure’ I do not mean some obscure non-physical entity which attends the model, but the fact that it is a physical working model which works in the same way as the process it parallels, in the aspects under consideration at any moment." (Kenneth Craik, "The Nature of Explanation", 1943)

"Every process, event, happening - call it what you will; in a word, everything that is going on in Nature means an increase of the entropy of the part of the world where it is going on. Thus a living organism continually increases its entropy - or, as you may say, produces positive entropy – and thus tends to approach the dangerous state of maximum entropy, which is death. It can only keep aloof from it, i.e. alive, by continually drawing from its environment negative entropy – which is something very positive as we shall immediately see. What an organism feeds upon is negative entropy. Or, to put it less paradoxically, the essential thing in metabolism is that the organism succeeds in freeing itself from all the entropy it cannot help producing while alive." (Erwin Schrödinger, "What is Life?", 1944)

"The concept of teleological mechanisms however it be expressed in many terms, may be viewed as an attempt to escape from these older mechanistic formulations that now appear inadequate, and to provide new and more fruitful conceptions and more effective methodologies for studying self-regulating processes, self-orienting systems and organisms, and self-directing personalities. Thus, the terms feedback, servomechanisms, circular systems, and circular processes may be viewed as different but equivalent expressions of much the same basic conception." (Lawrence K Frank, 1948)

"A model is a qualitative or quantitative representation of a process or endeavor that shows the effects of those factors which are significant for the purposes being considered. A model may be pictorial, descriptive, qualitative, or generally approximate in nature; or it may be mathematical and quantitative in nature and reasonably precise. It is important that effective means for modeling be understood such as analog, stochastic, procedural, scheduling, flow chart, schematic, and block diagrams." (Harold Chestnut, "Systems Engineering Tools", 1965)

"Reversible processes are not, in fact, processes at all, they are sequences of states of equilibrium. The processes which we encounter in real life are always irreversible processes." (Arnold Sommerfeld, "Thermodynamics and Statistical Mechanics", Lectures on Theoretical - Physics Vol. V, 1956)

"Theories are usually introduced when previous study of a class of phenomena has revealed a system of uniformities. […] Theories then seek to explain those regularities and, generally, to afford a deeper and more accurate understanding of the phenomena in question. To this end, a theory construes those phenomena as manifestations of entities and processes that lie behind or beneath them, as it were." (Carl G Hempel, "Philosophy of Natural Science", 1966)

"System' is the concept that refers both to a complex of interdependencies between parts, components, and processes, that involves discernible regularities of relationships, and to a similar type of interdependency between such a complex and its surrounding environment." (Talcott Parsons, "Systems Analysis: Social Systems", 1968)

"An analogy is a relationship between two entities, processes, or what you will, which allows inferences to be made about one of the things, usually that about which we know least, on the basis of what we know about the other. […] The art of using analogy is to balance up what we know of the likenesses against the unlikenesses between two things, and then on the basis of this balance make an inference as to what is called the neutral analogy, that about which we do not know." (Rom Harré," The Philosophies of Science" , 1972)

"A model is an abstract description of the real world. It is a simple representation of more complex forms, processes and functions of physical phenomena and ideas." (Moshe F Rubinstein & Iris R Firstenberg, "Patterns of Problem Solving", 1975)

"Structure is the type of connection between the elements of a whole. […] . Structure is a composite whole, or an internally organised content. […] Structure implies not only the position of its elements in space but also their movement in time, their sequence and rhythm, the law of mutation of a process. So structure is actually the law or set of laws that determine a system's composition and functioning, its properties and stability." (Alexander Spirkin, "Dialectical Materialism", 1983)

"Systems philosophy brings forth a reorganization of ways of thinking. It creates a new worldview, a new paradigm of perception and explanation, which is manifested in integration, holistic thinking, purpose-seeking, mutual causality, and process-focused inquiry." (Béla H Bánáthy, "Systems Design of Education", 1991)

"We can predict only those things we set up to be predictable, not what we encounter in the real world of living and reactive processes." (Bill Mollison, "Permaculture: A Designers' Manual", 1988)

"A conceptual model is a qualitative description of the system and includes the processes taking place in the system, the parameters chosen to describe the processes, and the spatial and temporal scales of the processes." (A Avogadro & R C Ragaini, "Technologies for Environmental Cleanup", 1993)

"Model building is the art of selecting those aspects of a process that are relevant to the question being asked. As with any art, this selection is guided by taste, elegance, and metaphor; it is a matter of induction, rather than deduction. High science depends on this art." (John H Holland," Hidden Order: How Adaptation Builds Complexity", 1995)

"The term mental model refers to knowledge structures utilized in the solving of problems. Mental models are causal and thus may be functionally defined in the sense that they allow a problem solver to engage in description, explanation, and prediction. Mental models may also be defined in a structural sense as consisting of objects, states that those objects exist in, and processes that are responsible for those objects’ changing states." (Robert Hafner & Jim Stewart, "Revising Explanatory Models to Accommodate Anomalous Genetic Phenomena: Problem Solving in the ‘Context of Discovery’", Science Education 79 (2), 1995)

"Events may appear to us to be random, but this could be attributed to human ignorance about the details of the processes involved." (Brain S Everitt, "Chance Rules", 1999)

"Most physical processes in the real world are nonlinear. It is our abstraction of the real world that leads us to the use of linear systems in modeling these processes. These linear systems are simple, understandable, and, in many situations, provide acceptable simulations of the actual processes. Unfortunately, only the simplest of linear processes and only a very small fraction of the nonlinear having verifiable solutions can be modeled with linear systems theory. The bulk of the physical processes that we must address are, unfortunately, too complex to reduce to algorithmic form - linear or nonlinear. Most observable processes have only a small amount of information available with which to develop an algorithmic understanding. The vast majority of information that we have on most processes tends to be nonnumeric and nonalgorithmic. Most of the information is fuzzy and linguistic in form." (Timothy J Ross & W Jerry Parkinson, "Fuzzy Set Theory, Fuzzy Logic, and Fuzzy Systems", 2002)

"The vast majority of information that we have on most processes tends to be nonnumeric and nonalgorithmic. Most of the information is fuzzy and linguistic in form." (Timothy J Ross & W Jerry Parkinson, "Fuzzy Set Theory, Fuzzy Logic, and Fuzzy Systems", 2002)

"What is a mathematical model? One basic answer is that it is the formulation in mathematical terms of the assumptions and their consequences believed to underlie a particular ‘real world’ problem. The aim of mathematical modeling is the practical application of mathematics to help unravel the underlying mechanisms involved in, for example, economic, physical, biological, or other systems and processes." (John A Adam, "Mathematics in Nature", 2003)

"All models are mental projections of our understanding of processes and feedbacks of systems in the real world. The general approach is that models are as good as the system upon which they are based. Models should be designed to answer specific questions and only incorporate the necessary details that are required to provide an answer." (Hördur V Haraldsson & Harald U Sverdrup, "Finding Simplicity in Complexity in Biogeochemical Modelling", 2004)

"Chance is just as real as causation; both are modes of becoming. The way to model a random process is to enrich the mathematical theory of probability with a model of a random mechanism. In the sciences, probabilities are never made up or 'elicited' by observing the choices people make, or the bets they are willing to place. The reason is that, in science and technology, interpreted probability exactifies objective chance, not gut feeling or intuition. No randomness, no probability." (Mario Bunge, "Chasing Reality: Strife over Realism", 2006)

"A diagram is a graphic shorthand. Though it is an ideogram, it is not necessarily an abstraction. It is a representation of something in that it is not the thing itself. In this sense, it cannot help but be embodied. It can never be free of value or meaning, even when it attempts to express relationships of formation and their processes. At the same time, a diagram is neither a structure nor an abstraction of structure." (Peter Eisenman, "Written Into the Void: Selected Writings", 1990-2004, 2007)

"Cybernetics is the study of systems and processes that interact with themselves and produce themselves from themselves." (Louis Kauffman, 2007)

"Nature is capable of building complex structures by processes of self-organization; simplicity begets complexity." (Victor J Stenger, "God: The Failed Hypothesis", 2010)

"Processes that use data change far more frequently than the data structures themselves." (Charles D Tupper, "Data Architecture: From Zen to Reality", 2011)

"The central activity of engineering, as distinguished from science, is the design of new devices, processes and systems." (Myron Tribus, "Rational Descriptions, Decisions and Designs", 2016)

✨Performance Management: Learning (Just the Quotes)

"Much learning does not teach understanding." (Heraclitus, "Fragments", 6th c. BC)

"Learning is more important than practice because it leads to practice." (Talmud, [Megillah] cca. 5th century BC)

“For the things we have to learn before we can do, we learn by doing.” (Aristotle, “Nicomachean Ethics”, Book II, 349 BC)

"Learning is its own exceeding great reward." (William Hazlitt, "The Plain Speaker", 1826)

"Thoroughly to teach another is the best way to learn for yourself." (Tyron Edwards, “A Dictionary of Thoughts”, 1891) 

"Learning is for the future; that is, the object of instruction is to facilitate some form of behavior at a point after the instruction has been completed." (Robert F Mager, Developing Attitude Toward Learning, 1968)

"Modern organization makes demands on the individual to learn something he has never been able to do before: to use organization intelligently, purposefully, deliberately, responsibly [...] to manage organization [...] to make [...] his job in it serve his ends, his values, his desire to achieve." (Peter F Drucker, The Age of Discontinuity, 1968)

"Learning does not occur because behavior has been primed [stimulated]; it occurs because behavior, primed or not, is reinforced." (B F Skinner, "Beyond Freedom and Dignity", 1971)

"Learning is finding out what you already know. Doing is demonstrating that you know it. Teaching is reminding others that they know just as well as you. You are all learners, doers, teachers." (Richard Bach, "Illusions: The Adventures of a Reluctant Messiah", 1977)

"Organizations tend to grow through stages, face and surmount crises, and along the way learn lessons and draw morals that shape values and future actions. Usually these developments influence assumptions and the way people behave. Often key episodes are recounted in "war stories" that convey lessons about the firm's origins and transformations in dramatic form. Eventually, this lore provides a consistent background for action. New members are exposed to the common history and acquire insight into some of the subtle aspects of their company." (Richard T Pascale & Anthony G Athos, "The Art of Japanese Management", 1981)

"The term closed loop-learning process refers to the idea that one learns by determining what s desired and comparing what is actually taking place as measured at the process and feedback for comparison. The difference between what is desired and what is taking place provides an error indication which is used to develop a signal to the process being controlled." (Harold Chestnut, 1984)

"Culture [is] a pattern of basic assumptions invented, discovered, or developed by a given group as it learns to cope with its problems of external adaptation and internal integration that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems." (Edgar H Schein, "Organizational Culture and Leadership", 1985)

"The style of participative management is at its best when the supervisor can draw out the best in his people, allow decisions to be made at the point of influence and contribution, and create a spirit that everyone is in it together and that if something is unknown, they'll learn it together." (Joseph A Raelin, "Clash of Cultures: Managers and Professionals", 1986)

"Teaching is only demonstrating that it is possible. Learning is making it possible for yourself." (Paulo Coelho, "The Pilgrimage", 1987)

"The ability to learn faster than your competitors may be the only sustainable competitive advantage." (Arie P. de Geus, Harvard Business Review, 1988)

"When a team outgrows individual performance and learns team confidence, excellence becomes a reality." (Joe Paterno, American Heritage, 1988)

"[…] new insights fail to get put into practice because they conflict with deeply held internal images of how the world works [...] images that limit us to familiar ways of thinking and acting. That is why the discipline of managing mental models - surfacing, testing, and improving our internal pictures of how the world works - promises to be a major breakthrough for learning organizations." (Peter M Senge, "The Fifth Discipline: The Art and Practice of the Learning Organization", 1990)

"A typical software project can present more opportunities to learn from mistakes than some people get in a lifetime." (Steve McConnell, "Rapid Development", 1996)

"Learning is the process of obtaining new knowledge. It results in a better reaction to the same inputs at the next session of operation. It means improvement. It is a step toward adaptation. Learning is a major characteristic of intelligent systems." (Nikola K Kasabov, "Foundations of Neural Networks, Fuzzy Systems, and Knowledge Engineering", 1996)

"Whoever teaches learns in the act of teaching, and whoever learns teaches in the act of learning." (Paulo Freire, "Pedagogy of Freedom", 1996)

"Learning is a multi-faceted, integrated process where changes with any one element alters the larger network. Knowledge is subject to the nuances of complex, adaptive systems." (George Siemens, "Knowing Knowledge", 2006)

"Learning is the process of creating networks. Nodes are external entities which we can use to form a network. Or nodes may be people, organizations, libraries, web sites, books, journals, database, or any other source of information. The act of learning (things become a bit tricky here) is one of creating an external network of nodes - where we connect and form information and knowledge sources. The learning that happens in our heads is an internal network (neural). Learning networks can then be perceived as structures that we create in order to stay current and continually acquire, experience, create, and connect new knowledge (external). And learning networks can be perceived as structures that exist within our minds (internal) in connecting and creating patterns of understanding." (George Siemens, "Knowing Knowledge", 2006)

"Learning is a process of modifying or completely changing our mental models based on new experiences or evidence." (Edward D Hess, "Learn or Die: Using Science to Build a Leading-Edge Learning Organization", 2014)

"No methodology can guarantee success. But a good methodology can provide a feedback loop for continual improvement and learning." (Ash Maurya, "Scaling Lean: Mastering the Key Metrics for Startup Growth", 2016)

"There is a remarkable agreement upon the definition of learning as being reflected in a change of behavior as the result of experience." (E A Haggard)

"We can expect the revolution in communications to extend the power of our brains. Its ultimate effect will be the transformation and unification of all techniques for the exchange of ideas and information, of culture and learning. It will not only generate new knowledge, but will supply the means for its world-wide dissemination and absorption." (David Sarnoff)

🕸Systems Engineering: Synergy (Just the Quotes)

"The constructive process inheres in all forms of synergy, and the cooperation of antithetical forces in nature always results in making, that is, in creating something that did not exist before. But in the organic world this character of structure becomes the leading feature, and we have synthetic products consisting of tissues and organs serving definite purposes, which we call functions." (Lester F Ward, "Pure Sociology", 1903)

"[...] there is a universal principle, operating in every department of nature and at every stage of evolution, which is conservative, creative and constructive. [...] I have at last fixed upon the word synergy, as the term best adapted to express its twofold character of ‘energy’ and ‘mutuality’ or the systematic and organic ‘working together’ of the antithetical forces of nature. [...] Synergy is a synthesis of work, or synthetic work, and this is what is everywhere taking place. It may be said to begin with the primary atomic collision in which mass, motion, time, and space are involved, and to find its simplest expression in the formula for force, which implies a plurality of elements, and signifies an interaction of these elements." (Lester F Ward, "Pure Sociology", 1903)

"Social structures are the products of social synergy, i.e., of the interaction of different social forces, all of which, in and of themselves, are destructive, but whose combined effect, mutually checking, constraining, and equilibrating one another, is to produce structures. The entire drift is toward economy, conservatism, and the prevention of waste. Social structures are mechanisms for the production of results, and the results cannot be secured without them. They are reservoirs of power." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"The true nature of the universal principle of synergy pervading all nature and creating all the different kinds of structure that we observe to exist, must now be made clearer. Primarily and essentially it is a process of equilibration, i.e., the several forces are first brought into a state of partial equilibrium. It begins in collision, conflict, antagonism, and opposition, and then we have the milder phases of antithesis, competition, and interaction, passing next into a modus vivendi, or compromise, and ending in collaboration and cooperation. […] The entire drift is toward economy, conservatism, and the prevention of waste." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"Synergy is the only word in our language that means behavior of whole systems unpredicted by the separately observed behaviors of any of the system's separate parts or any subassembly of the system's parts." (R Buckminster Fuller, "Operating Manual for Spaceship Earth", 1963)

"Synergy means behavior of whole systems unpredicted by the behavior of their parts taken separately." (R Buckminster Fuller, "Synergetics: Explorations in the Geometry of Thinking", 1975)

"[...] synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system’s components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 1999)

"There is a multilayering of global networks in the key strategic activities that structure and destructure the planet. When these multilayered networks overlap in some node, when there is a node that belongs to different networks, two major consequences follow. First, economies of synergy between these different networks take place in that node: between financial markets and media businesses; or between academic research and technology development and innovation; between politics and media." (Manuel Castells, "The Rise of the Network Society", 1996)

"With the growing interest in complex adaptive systems, artificial life, swarms and simulated societies, the concept of 'collective intelligence' is coming more and more to the fore. The basic idea is that a group of individuals (e. g. people, insects, robots, or software agents) can be smart in a way that none of its members is. Complex, apparently intelligent behavior may emerge from the synergy created by simple interactions between individuals that follow simple rules." (Francis Heylighen, "Collective Intelligence and its Implementation on the Web", 1999)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Self-organization can be seen as a spontaneous coordination of the interactions between the components of the system, so as to maximize their synergy. This requires the propagation and processing of information, as different components perceive different aspects of the situation, while their shared goal requires this information to be integrated. The resulting process is characterized by distributed cognition: different components participate in different ways to the overall gathering and processing of information, thus collectively solving the problems posed by any perceived deviation between the present situation and the desired situation." (Carlos Gershenson & Francis Heylighen, "How can we think the complex?", 2004)

"Synergy happens when people, things, or events combine to produce a larger impact than they would if each acted separately." (Thomas Homer-Dixon, "The Upside of Down: Catastrophe, Creativity, and the Renewal of Civilization", 2006)

[synergy:] "Measure describing how one agent or system increases the satisfaction of other agents or systems." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"To develop a Control, the designer should find aspect systems, subsystems, or constraints that will prevent the negative interferences between elements (friction) and promote positive interferences (synergy). In other words, the designer should search for ways of minimizing frictions that will result in maximization of the global satisfaction" (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"Synergy is the combined action that occurs when people work together to create new alternatives and solutions. In addition, the greatest opportunity for synergy occurs when people have different viewpoints, because the differences present new opportunities. The essence of synergy is to value and respect differences and take advantage of them to build on strengths and compensate for weaknesses." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"Synergy occurs when organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone. As a result the organization may attain a special advantage with respect to cost, market power, technology, or employee." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"In short, synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system's components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 2009)

"Synergy is defined as the surplus gained by working together. A task which couldn’t be fulfilled by one individual, can be completed by the work of different individuals together. To maximize synergy, first, the initial task is divided into different sub-tasks. Different agents perform different tasks, which is called division of labor. An end product of one work is used for another work, which is called workflow. Finally, everything needs to be put together. We call this aggregation. This isn’t as linear as it looks. At every step in the process it can happen that a task is divided into sub tasks or aggregated with other tasks." (Evo Busseniers, "Self-organization versus hierarchical organization", [thesis] 2018)

🕸Systems Engineering: Networks (Just the Quotes)

"Any pattern of activity in a network, regarded as consistent by some observer, is a system." (Gordon Pask, "The Natural History of Networks", 1960)

"I am using the term 'network' in a general sense, to imply any set of interconnected and measurably active physical entities. Naturally occurring networks, of interest because they have a, self-organizing character, are, for example, a marsh, a colony of microorganisms, a research team, and a man." (Gordon Pask, "The Natural History of Networks", 1960)

"A NETWORK is a collection of connected lines, each of which indicates the movement of some quantity between two locations. Generally, entrance to a network is via a source (the starting point) and exit from a network is via a sink (the finishing point); the lines which form the network are called links (or arcs), and the points at which two or more links meet are called nodes." (Cecil W Lowe, "Critical Path Analysis by Bar Chart", 1966)

"An autopoietic system is organized (defined as a unity) as a network of processes of production (transformation and destruction) of components that produces the components that: (a) through their interactions and transformations continuously regenerate and realize the network of processes (relations) that produce them and, (b) constitute it (the machine) as a concrete unity in the space in which they exist by specifying the topological domain of its realization as such a network." (Francisco Varela, "Principles of Biological Autonomy", 1979)

"Information is recorded in vast interconnecting networks. Each idea or image has hundreds, perhaps thousands, of associations and is connected to numerous other points in the mental network." (Peter Russell, "The Brain Book: Know Your Own Mind and How to Use it", 1979)

"When loops are present, the network is no longer singly connected and local propagation schemes will invariably run into trouble. [...] If we ignore the existence of loops and permit the nodes to continue communicating with each other as if the network were singly connected, messages may circulate indefinitely around the loops and process may not converges to a stable equilibrium. […] Such oscillations do not normally occur in probabilistic networks […] which tend to bring all messages to some stable equilibrium as time goes on. However, this asymptotic equilibrium is not coherent, in the sense that it does not represent the posterior probabilities of all nodes of the network." (Judea Pearl, "Probabilistic Reasoning in Intelligent Systems: Networks of Plausible Inference", 1988)

"What is a system? A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment." (William E Deming, "The New Economics for Industry, Government, Education”, 1993)

"Mathematics says the sum value of a network increases as the square of the number of members. In other words, as the number of nodes in a network increases arithmetically, the value of the network increases exponentially. Adding a few more members can dramatically increase the value of the network." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"The basic principle of an autocatalytic network is that even though nothing can make itself, everything in the pot has at least one reaction that makes it, involving only other things in the pot. It's a symbiotic system in which everything cooperates to make the metabolism work - the whole is greater than the sum of the parts." (J Doyne Farmer, "The Second Law of Organization" [in The Third Culture: Beyond the Scientific Revolution], 1995)

"The only organization capable of unprejudiced growth, or unguided learning, is a network. All other topologies limit what can happen." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"The multiplier effect is a major feature of networks and flows. It arises regardless of the particular nature of the resource, be it goods, money, or messages." (John H Holland, "Hidden Order - How Adaptation Builds Complexity", 1995)

"The more complex the network is, the more complex its pattern of interconnections, the more resilient it will be." (Fritjof Capra, "The Web of Life: A New Scientific Understanding of Living Systems", 1996)

"The notion of system we are interested in may be described generally as a complex of elements or components directly or indirectly related in a network of interrelationships of various kinds, such that it constitutes a dynamic whole with emergent properties." (Walter F. Buckley, "Society: A Complex Adaptive System - Essays in Social Theory", 1998)

"Remember a networked learning machine’s most basic rule: strengthen the connections to those who succeed, weaken them to those who fail." (Howard Bloom, "Global Brain: The Evolution of Mass Mind from the Big Bang to the 21st Century", 2000)

"[…] most earlier attempts to construct a theory of complexity have overlooked the deep link between it and networks. In most systems, complexity starts where networks turn nontrivial." (Albert-László Barabási, "Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life", 2002)

"[…] networks are the prerequisite for describing any complex system, indicating that complexity theory must inevitably stand on the shoulders of network theory. It is tempting to step in the footsteps of some of my predecessors and predict whether and when we will tame complexity. If nothing else, such a prediction could serve as a benchmark to be disproven. Looking back at the speed with which we disentangled the networks around us after the discovery of scale-free networks, one thing is sure: Once we stumble across the right vision of complexity, it will take little to bring it to fruition. When that will happen is one of the mysteries that keeps many of us going." (Albert-László Barabási, "Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life", 2002)

"One of the key insights of the systems approach has been the realization that the network is a pattern that is common to all life. Wherever we see life, we see networks." (Fritjof Capra, "The Hidden Connections: A Science for Sustainable Living", 2002)

"The networked world continuously refines, reinvents, and reinterprets knowledge, often in an autonomic manner." (Donald M Morris et al, "A revolution in knowledge sharing", 2003)

"Hierarchy adapts knowledge to the organization; a network adapts the organization to the knowledge." (George Siemens, "Knowing Knowledge", 2006)

"Nodes and connectors comprise the structure of a network. In contrast, an ecology is a living organism. It influences the formation of the network itself." (George Siemens, "Knowing Knowledge", 2006)

"If a network is solely composed of neighborhood connections, information must traverse a large number of connections to get from place to place. In a small-world network, however, information can be transmitted between any two nodes using, typically, only a small number of connections. In fact, just a small percentage of random, long-distance connections is required to induce such connectivity. This type of network behavior allows the generation of 'six degrees of separation' type results, whereby any agent can connect to any other agent in the system via a path consisting of only a few intermediate nodes." (John H Miller & Scott E Page, "Complex Adaptive Systems", 2007)

"Networks may also be important in terms of view. Many models assume that agents are bunched together on the head of a pin, whereas the reality is that most agents exist within a topology of connections to other agents, and such connections may have an important influence on behavior. […] Models that ignore networks, that is, that assume all activity takes place on the head of a pin, can easily suppress some of the most interesting aspects of the world around us. In a pinhead world, there is no segregation, and majority rule leads to complete conformity - outcomes that, while easy to derive, are of little use." (John H Miller & Scott E Page, "Complex Adaptive Systems", 2007)

"We are beginning to see the entire universe as a holographically interlinked network of energy and information, organically whole and self-referential at all scales of its existence. We, and all things in the universe, are non-locally connected with each other and with all other things in ways that are unfettered by the hitherto known limitations of space and time." (Ervin László, "Cosmos: A Co-creator's Guide to the Whole-World", 2010)

"The people we get along with, trust, feel simpatico with, are the strongest links in our networks." (Daniel Goleman, "Working With Emotional Intelligence", 2011) 

"Cybernetics is the study of systems which can be mapped using loops (or more complicated looping structures) in the network defining the flow of information. Systems of automatic control will of necessity use at least one loop of information flow providing feedback." (Alan Scrivener, "A Curriculum for Cybernetics and Systems Theory", 2012)

"If we create networks with the sole intention of getting something, we won't succeed. We can't pursue the benefits of networks; the benefits ensue from investments in meaningful activities and relationships." (Adam Grant, "Give and Take: A Revolutionary Approach to Success", 2013) 

"Information is recorded in vast interconnecting networks. Each idea or image has hundreds, perhaps thousands, of associations and is connected to numerous other points in the mental network." (Peter Russell, "The Brain Book: Know Your Own Mind and How to Use it", 2013) 

"All living systems are networks of smaller components, and the web of life as a whole is a multilayered structure of living systems nesting within other living systems - networks within networks." (Fritjof Capra, "The Systems View of Life: A Unifying Vision", 2014)

"Although cascading failures may appear random and unpredictable, they follow reproducible laws that can be quantified and even predicted using the tools of network science. First, to avoid damaging cascades, we must understand the structure of the network on which the cascade propagates. Second, we must be able to model the dynamical processes taking place on these networks, like the flow of electricity. Finally, we need to uncover how the interplay between the network structure and dynamics affects the robustness of the whole system." (Albert-László Barabási, "Network Science", 2016)

"The exploding interest in network science during the first decade of the 21st century is rooted in the discovery that despite the obvious diversity of complex systems, the structure and the evolution of the networks behind each system is driven by a common set of fundamental laws and principles. Therefore, notwithstanding the amazing differences in form, size, nature, age, and scope of real networks, most networks are driven by common organizing principles. Once we disregard the nature of the components and the precise nature of the interactions between them, the obtained networks are more similar than different from each other." (Albert-László Barabási, "Network Science", 2016)

More quotes on "Networks" at the-web-of-knowledge.blogspot.com.

🕸Systems Engineering: Nonlinearity (Just the Quotes)

"In complex systems cause and effect are often not closely related in either time or space. The structure of a complex system is not a simple feedback loop where one system state dominates the behavior. The complex system has a multiplicity of interacting feedback loops. Its internal rates of flow are controlled by nonlinear relationships. The complex system is of high order, meaning that there are many system states (or levels). It usually contains positive-feedback loops describing growth processes as well as negative, goal-seeking loops. In the complex system the cause of a difficulty may lie far back in time from the symptoms, or in a completely different and remote part of the system. In fact, causes are usually found, not in prior events, but in the structure and policies of the system." (Jay Wright Forrester, "Urban dynamics", 1969)

"The structure of a complex system is not a simple feedback loop where one system state dominates the behavior. The complex system has a multiplicity of interacting feedback loops. Its internal rates of flow are controlled by non‐linear relationships. The complex system is of high order, meaning that there are many system states (or levels). It usually contains positive‐feedback loops describing growth processes as well as negative, goal‐seeking loops." (Jay F Forrester, "Urban Dynamics", 1969)

"Self-organization can be defined as the spontaneous creation of a globally coherent pattern out of local interactions. Because of its distributed character, this organization tends to be robust, resisting perturbations. The dynamics of a self-organizing system is typically non-linear, because of circular or feedback relations between the components. Positive feedback leads to an explosive growth, which ends when all components have been absorbed into the new configuration, leaving the system in a stable, negative feedback state. Non-linear systems have in general several stable states, and this number tends to increase (bifurcate) as an increasing input of energy pushes the system farther from its thermodynamic equilibrium. " (Francis Heylighen, "The Science Of Self-Organization And Adaptivity", 1970)

"[The] system may evolve through a whole succession of transitions leading to a hierarchy of more and more complex and organized states. Such transitions can arise in nonlinear systems that are maintained far from equilibrium: that is, beyond a certain critical threshold the steady-state regime become unstable and the system evolves into a new configuration." (Ilya Prigogine, Gregoire Micolis & Agnes Babloyantz, "Thermodynamics of Evolution", Physics Today 25 (11), 1972)

"I would therefore urge that people be introduced to [the logistic equation] early in their mathematical education. This equation can be studied phenomenologically by iterating it on a calculator, or even by hand. Its study does not involve as much conceptual sophistication as does elementary calculus. Such study would greatly enrich the student’s intuition about nonlinear systems. Not only in research but also in the everyday world of politics and economics, we would all be better off if more people realized that simple nonlinear systems do not necessarily possess simple dynamical properties." (Robert M May, "Simple Mathematical Models with Very Complicated Dynamics", Nature Vol. 261 (5560), 1976)

"When one combines the new insights gained from studying far-from-equilibrium states and nonlinear processes, along with these complicated feedback systems, a whole new approach is opened that makes it possible to relate the so-called hard sciences to the softer sciences of life - and perhaps even to social processes as well. […] It is these panoramic vistas that are opened to us by Order Out of Chaos." (Ilya Prigogine, "Order Out of Chaos: Man's New Dialogue with Nature", 1984)

"The term chaos is used in a specific sense where it is an inherently random pattern of behaviour generated by fixed inputs into deterministic (that is fixed) rules (relationships). The rules take the form of non-linear feedback loops. Although the specific path followed by the behaviour so generated is random and hence unpredictable in the long-term, it always has an underlying pattern to it, a 'hidden' pattern, a global pattern or rhythm. That pattern is self-similarity, that is a constant degree of variation, consistent variability, regular irregularity, or more precisely, a constant fractal dimension. Chaos is therefore order (a pattern) within disorder (random behaviour)." (Ralph D Stacey, "The Chaos Frontier: Creative Strategic Control for Business", 1991)

"Indeed, except for the very simplest physical systems, virtually everything and everybody in the world is caught up in a vast, nonlinear web of incentives and constraints and connections. The slightest change in one place causes tremors everywhere else. We can't help but disturb the universe, as T.S. Eliot almost said. The whole is almost always equal to a good deal more than the sum of its parts. And the mathematical expression of that property - to the extent that such systems can be described by mathematics at all - is a nonlinear equation: one whose graph is curvy." (M Mitchell Waldrop, "Complexity: The Emerging Science at the Edge of Order and Chaos", 1992)

"An artificial neural network is an information-processing system that has certain performance characteristics in common with biological neural networks. Artificial neural networks have been developed as generalizations of mathematical models of human cognition or neural biology, based on the assumptions that: 1. Information processing occurs at many simple elements called neurons. 2. Signals are passed between neurons over connection links. 3. Each connection link has an associated weight, which, in a typical neural net, multiplies the signal transmitted. 4. Each neuron applies an activation function (usually nonlinear) to its net input (sum of weighted input signals) to determine its output signal." (Laurene Fausett, "Fundamentals of Neural Networks", 1994)

"Symmetry breaking in psychology is governed by the nonlinear causality of complex systems (the 'butterfly effect'), which roughly means that a small cause can have a big effect. Tiny details of initial individual perspectives, but also cognitive prejudices, may 'enslave' the other modes and lead to one dominant view." (Klaus Mainzer, "Thinking in Complexity", 1994)

"It remains an unhappy fact that there is no best method for finding the solution to general nonlinear optimization problems. About the best general procedure yet devised is one that relies upon imbedding the original problem within a family of problems, and then developing relations linking one member of the family to another. If this can be done adroitly so that one family member is easily solvable, then these relations can be used to step forward from the solution of the easy problem to that of the original problem. This is the key idea underlying dynamic programming, the most flexible and powerful of all optimization methods." (John L Casti, "Five Golden Rules", 1995)

"[…] nonlinear interactions almost always make the behavior of the aggregate more complicated than would be predicted by summing or averaging."  (John H Holland," Hidden Order: How Adaptation Builds Complexity", 1995)

“[…] self-organization is the spontaneous emergence of new structures and new forms of behavior in open systems far from equilibrium, characterized by internal feedback loops and described mathematically by nonlinear equations.” (Fritjof  Capra, “The web of life: a new scientific understanding of living  systems”, 1996)

"There is a new science of complexity which says that the link between cause and effect is increasingly difficult to trace; that change (planned or otherwise) unfolds in non-linear ways; that paradoxes and contradictions abound; and that creative solutions arise out of diversity, uncertainty and chaos." (Andy P Hargreaves & Michael Fullan, "What’s Worth Fighting for Out There?", 1998)

"Much of the art of system dynamics modeling is discovering and representing the feedback processes, which, along with stock and flow structures, time delays, and nonlinearities, determine the dynamics of a system. […] the most complex behaviors usually arise from the interactions (feedbacks) among the components of the system, not from the complexity of the components themselves." (John D Sterman, "Business Dynamics: Systems thinking and modeling for a complex world", 2000)

"Most physical systems, particularly those complex ones, are extremely difficult to model by an accurate and precise mathematical formula or equation due to the complexity of the system structure, nonlinearity, uncertainty, randomness, etc. Therefore, approximate modeling is often necessary and practical in real-world applications. Intuitively, approximate modeling is always possible. However, the key questions are what kind of approximation is good, where the sense of 'goodness' has to be first defined, of course, and how to formulate such a good approximation in modeling a system such that it is mathematically rigorous and can produce satisfactory results in both theory and applications." (Guanrong Chen & Trung Tat Pham, "Introduction to Fuzzy Sets, Fuzzy Logic, and Fuzzy Control Systems", 2001) 

"Most physical processes in the real world are nonlinear. It is our abstraction of the real world that leads us to the use of linear systems in modeling these processes. These linear systems are simple, understandable, and, in many situations, provide acceptable simulations of the actual processes. Unfortunately, only the simplest of linear processes and only a very small fraction of the nonlinear having verifiable solutions can be modeled with linear systems theory. The bulk of the physical processes that we must address are, unfortunately, too complex to reduce to algorithmic form - linear or nonlinear. Most observable processes have only a small amount of information available with which to develop an algorithmic understanding. The vast majority of information that we have on most processes tends to be nonnumeric and nonalgorithmic. Most of the information is fuzzy and linguistic in form." (Timothy J Ross & W Jerry Parkinson, "Fuzzy Set Theory, Fuzzy Logic, and Fuzzy Systems", 2002)

"Swarm intelligence can be effective when applied to highly complicated problems with many nonlinear factors, although it is often less effective than the genetic algorithm approach [...]. Swarm intelligence is related to swarm optimization […]. As with swarm intelligence, there is some evidence that at least some of the time swarm optimization can produce solutions that are more robust than genetic algorithms. Robustness here is defined as a solution’s resistance to performance degradation when the underlying variables are changed. (Michael J North & Charles M Macal, Managing Business Complexity: Discovering Strategic Solutions with Agent-Based Modeling and Simulation, 2007) 

"Thus, nonlinearity can be understood as the effect of a causal loop, where effects or outputs are fed back into the causes or inputs of the process. Complex systems are characterized by networks of such causal loops. In a complex, the interdependencies are such that a component A will affect a component B, but B will in general also affect A, directly or indirectly.  A single feedback loop can be positive or negative. A positive feedback will amplify any variation in A, making it grow exponentially. The result is that the tiniest, microscopic difference between initial states can grow into macroscopically observable distinctions." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"Let's face it, the universe is messy. It is nonlinear, turbulent, and chaotic. It is dynamic. It spends its time in transient behavior on its way to somewhere else, not in mathematically neat equilibria. It self-organizes and evolves. It creates diversity, not uniformity. That's what makes the world interesting, that's what makes it beautiful, and that's what makes it work." (Donella H Meadow, "Thinking in Systems: A Primer", 2008)

"Complexity theory can be defined broadly as the study of how order, structure, pattern, and novelty arise from extremely complicated, apparently chaotic systems and conversely, how complex behavior and structure emerges from simple underlying rules. As such, it includes those other areas of study that are collectively known as chaos theory, and nonlinear dynamical theory." (Terry Cooke-Davies et al, "Exploring the Complexity of Projects", 2009)

"Linearity is a reductionist’s dream, and nonlinearity can sometimes be a reductionist’s nightmare. Understanding the distinction between linearity and nonlinearity is very important and worthwhile." (Melanie Mitchell, "Complexity: A Guided Tour", 2009)

"All forms of complex causation, and especially nonlinear transformations, admittedly stack the deck against prediction. Linear describes an outcome produced by one or more variables where the effect is additive. Any other interaction is nonlinear. This would include outcomes that involve step functions or phase transitions. The hard sciences routinely describe nonlinear phenomena. Making predictions about them becomes increasingly problematic when multiple variables are involved that have complex interactions. Some simple nonlinear systems can quickly become unpredictable when small variations in their inputs are introduced." (Richard N Lebow, "Forbidden Fruit: Counterfactuals and International Relations", 2010)

"Most systems in nature are inherently nonlinear and can only be described by nonlinear equations, which are difficult to solve in a closed form. Non-linear systems give rise to interesting phenomena such as chaos, complexity, emergence and self-organization. One of the characteristics of non-linear systems is that a small change in the initial conditions can give rise to complex and significant changes throughout the system. This property of a non-linear system such as the weather is known as the butterfly effect where it is purported that a butterfly flapping its wings in Japan can give rise to a tornado in Kansas. This unpredictable behaviour of nonlinear dynamical systems, i.e. its extreme sensitivity to initial conditions, seems to be random and is therefore referred to as chaos. This chaotic and seemingly random behaviour occurs for non-linear deterministic system in which effects can be linked to causes but cannot be predicted ahead of time." (Robert K Logan, "The Poetry of Physics and The Physics of Poetry", 2010)

"Complexity is a relative term. It depends on the number and the nature of interactions among the variables involved. Open loop systems with linear, independent variables are considered simpler than interdependent variables forming nonlinear closed loops with a delayed response." (Jamshid Gharajedaghi, "Systems Thinking: Managing Chaos and Complexity A Platform for Designing Business Architecture" 3rd Ed., 2011)

"Complex systems are full of interdependencies - hard to detect - and nonlinear responses." (Nassim N Taleb, "Antifragile: Things That Gain from Disorder", 2012)

"Complex systems defy intuitive solutions. Even a third-order, linear differential equation is unsolvable by inspection. Yet, important situations in management, economics, medicine, and social behavior usually lose reality if simplified to less than fifth-order nonlinear dynamic systems. Attempts to deal with nonlinear dynamic systems using ordinary processes of description and debate lead to internal inconsistencies. Underlying assumptions may have been left unclear and contradictory, and mental models are often logically incomplete. Resulting behavior is likely to be contrary to that implied by the assumptions being made about' underlying system structure and governing policies." (Jay W Forrester, "Modeling for What Purpose?", The Systems Thinker Vol. 24 (2), 2013)

"Even more important is the way complex systems seem to strike a balance between the need for order and the imperative for change. Complex systems tend to locate themselves at a place we call 'the edge of chaos'. We imagine the edge of chaos as a place where there is enough innovation to keep a living system vibrant, and enough stability to keep it from collapsing into anarchy. It is a zone of conflict and upheaval, where the old and new are constantly at war. Finding the balance point must be a delicate matter - if a living system drifts too close, it risks falling over into incoherence and dissolution; but if the system moves too far away from the edge, it becomes rigid, frozen, totalitarian. Both conditions lead to extinction. […] Only at the edge of chaos can complex systems flourish. This threshold line, that edge between anarchy and frozen rigidity, is not a like a fence line, it is a fractal line; it possesses nonlinearity."(Stephen H Buhner, "Plant Intelligence and the Imaginal Realm: Beyond the Doors of Perception into the Dreaming of Earth", 2014)

"To remedy chaotic situations requires a chaotic approach, one that is non-linear, constantly morphing, and continually sharpening its competitive edge with recurring feedback loops that build upon past experiences and lessons learned. Improvement cannot be sustained without reflection. Chaos arises from myriad sources that stem from two origins: internal chaos rising within you, and external chaos being imposed upon you by the environment. The result of this push/pull effect is the disequilibrium [...]." (Jeff Boss, "Navigating Chaos: How to Find Certainty in Uncertain Situations", 2015)

"[...] perhaps one of the most important features of complex systems, which is a key differentiator when comparing with chaotic systems, is the concept of emergence. Emergence 'breaks' the notion of determinism and linearity because it means that the outcome of these interactions is naturally unpredictable. In large systems, macro features often emerge in ways that cannot be traced back to any particular event or agent. Therefore, complexity theory is based on interaction, emergence and iterations." (Luis Tomé & Şuay Nilhan Açıkalın, "Complexity Theory as a New Lens in IR: System and Change" [in "Chaos, Complexity and Leadership 2017", Şefika Şule Erçetin & Nihan Potas], 2019)

"Exponentially growing systems are prevalent in nature, spanning all scales from biochemical reaction networks in single cells to food webs of ecosystems. How exponential growth emerges in nonlinear systems is mathematically unclear. […] The emergence of exponential growth from a multivariable nonlinear network is not mathematically intuitive. This indicates that the network structure and the flux functions of the modeled system must be subjected to constraints to result in long-term exponential dynamics." (Wei-Hsiang Lin et al, "Origin of exponential growth in nonlinear reaction networks", PNAS 117 (45), 2020)

🕸Systems Engineering: Causality (Just the Quotes)

"To apply the category of cause and effect means to find out which parts of nature stand in this relation. Similarly, to apply the gestalt category means to find out which parts of nature belong as parts to functional wholes, to discover their position in these wholes, their degree of relative independence, and the articulation of larger wholes into sub-wholes." (Kurt Koffka, 1931)

"Time itself will come to an end. For entropy points the direction of time. Entropy is the measure of randomness. When all system and order in the universe have vanished, when randomness is at its maximum, and entropy cannot be increased, when there is no longer any sequence of cause and effect, in short when the universe has run down, there will be no direction to time - there will be no time." (Lincoln Barnett, "The Universe and Dr. Einstein", 1948)

"In fact, it is empirically ascertainable that every event is actually produced by a number of factors, or is at least accompanied by numerous other events that are somehow connected with it, so that the singling out involved in the picture of the causal chain is an extreme abstraction. Just as ideal objects cannot be isolated from their proper context, material existents exhibit multiple interconnections; therefore the universe is not a heap of things but a system of interacting systems." (Mario Bunge, "Causality: The place of the casual principles in modern science", 1959)

"Every part of the system is so related to every other part that a change in a particular part causes a changes in all other parts and in the total system." (Arthur D Hall, "A methodology for systems engineering", 1962)

"Only a modern systems approach promises to get the full complexity of the interacting phenomena - to see not only the causes acting on the phenomena under study, the possible consequences of the phenomena and the possible mutual interactions of some of these factors, but also to see the total emergent processes as a function of possible positive and/or negative feedbacks mediated by the selective decisions, or "choices," of the individuals and groups directly involved." (Walter F Buckley, "Sociology and modern systems theory", 1967)

"We may state as characteristic of modern science that this scheme of isolable units acting in one-way causality has proven to be insufficient. Hence the appearance, in all fields of science, of notions like wholeness, holistic, organismic, gestalt, etc., which all signify that, in the last resort, we must think in terms of systems of elements in mutual interaction […]." (Ludwig von Bertalanffy, "General System Theory", 1968)

"In complex systems cause and effect are often not closely related in either time or space. The structure of a complex system is not a simple feedback loop where one system state dominates the behavior. The complex system has a multiplicity of interacting feedback loops. Its internal rates of flow are controlled by nonlinear relationships. The complex system is of high order, meaning that there are many system states (or levels). It usually contains positive-feedback loops describing growth processes as well as negative, goal-seeking loops. In the complex system the cause of a difficulty may lie far back in time from the symptoms, or in a completely different and remote part of the system. In fact, causes are usually found, not in prior events, but in the structure and policies of the system." (Jay W Forrester, "Urban dynamics", 1969)

"Technology can relieve the symptoms of a problem without affecting the underlying causes. Faith in technology as the ultimate solution to all problems can thus divert our attention from the most fundamental problem - the problem of growth in a finite system." (Donella A Meadows, "The Limits to Growth", 1972)

"When the phenomena of the universe are seen as linked together by cause-and-effect and energy transfer, the resulting picture is of complexly branching and interconnecting chains of causation. In certain regions of this universe (notably organisms in environments, ecosystems, thermostats, steam engines with governors, societies, computers, and the like), these chains of causation form circuits which are closed in the sense that causal interconnection can be traced around the circuit and back through whatever position was (arbitrarily) chosen as the starting point of the description. In such a circuit, evidently, events at any position in the circuit may be expected to have effect at all positions on the circuit at later times." (Gregory Bateson, "Steps to an Ecology of Mind", 1972)

"All certainty in our relationships with the world rests on acknowledgement of causality. Causality is a genetic connection of phenomena through which one thing (the cause) under certain conditions gives rise to, causes something else (the effect). The essence of causality is the generation and determination of one phenomenon by another." (Alexander Spirkin, "Dialectical Materialism", 1983)

"Effect spreads its 'tentacles' not only forwards (as a new cause giving rise to a new effect) but also backwards, to the cause which gave rise to it, thus modifying, exhausting or intensifying its force. This interaction of cause and effect is known as the principle of feedback. It operates everywhere, particularly in all self-organising systems where perception, storing, processing and use of information take place, as for example, in the organism, in a cybernetic device, and in society. The stability, control and progress of a system are inconceivable without feedback." (Alexander Spirkin, "Dialectical Materialism", 1983)

"Systems philosophy brings forth a reorganization of ways of thinking. It creates a new worldview, a new paradigm of perception and explanation, which is manifested in integration, holistic thinking, purpose-seeking, mutual causality, and process-focused inquiry." (Béla H. Bánáthy, "Systems Design of Education", 1991)

"Symmetry breaking in psychology is governed by the nonlinear causality of complex systems (the 'butterfly effect'), which roughly means that a small cause can have a big effect. Tiny details of initial individual perspectives, but also cognitive prejudices, may 'enslave' the other modes and lead to one dominant view." (Klaus Mainzer, "Thinking in Complexity", 1994)

"At the other far extreme, we find many systems ordered as a patchwork of parallel operations, very much as in the neural network of a brain or in a colony of ants. Action in these systems proceeds in a messy cascade of interdependent events. Instead of the discrete ticks of cause and effect that run a clock, a thousand clock springs try to simultaneously run a parallel system. Since there is no chain of command, the particular action of any single spring diffuses into the whole, making it easier for the sum of the whole to overwhelm the parts of the whole. What emerges from the collective is not a series of critical individual actions but a multitude of simultaneous actions whose collective pattern is far more important. This is the swarm model." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"Light a fire, build up the steam, turn on a switch, and a linear system awakens. It’s ready to serve you. If it stalls, restart it. Simple collective systems can be awakened simply. But complex swarm systems with rich hierarchies take time to boot up. The more complex, the longer it takes to warm up. Each hierarchical layer has to settle down; lateral causes have to slosh around and come to rest; a million autonomous agents have to acquaint themselves. I think this will be the hardest lesson for humans to learn: that organic complexity will entail organic time." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"Swarm systems generate novelty for three reasons: (1) They are 'sensitive to initial conditions' - a scientific shorthand for saying that the size of the effect is not proportional to the size of the cause - so they can make a surprising mountain out of a molehill. (2) They hide countless novel possibilities in the exponential combinations of many interlinked individuals. (3) They don’t reckon individuals, so therefore individual variation and imperfection can be allowed. In swarm systems with heritability, individual variation and imperfection will lead to perpetual novelty, or what we call evolution." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"By irreducibly complex I mean a single system composed of several well-matched, interacting parts that contribute to the basic function, wherein the removal of any one of the parts causes the system to effectively cease functioning. An irreducibly complex system cannot be produced directly (that is, by continuously improving the initial function, which continues to work by the same mechanism) by slight, successive modification of a precursor, system, because any precursors to an irreducibly complex system that is missing a part is by definition nonfunctional." (Michael Behe, "Darwin’s Black Box", 1996)

"There is a new science of complexity which says that the link between cause and effect is increasingly difficult to trace; that change (planned or otherwise) unfolds in non-linear ways; that paradoxes and contradictions abound; and that creative solutions arise out of diversity, uncertainty and chaos." (Andy P Hargreaves & Michael Fullan, "What’s Worth Fighting for Out There?", 1998)

"System Thinking is a common concept for understanding how causal relationships and feedbacks work in an everyday problem. Understanding a cause and an effect enables us to analyse, sort out and explain how changes come about both temporarily and spatially in common problems. This is referred to as mental modelling, i.e. to explicitly map the understanding of the problem and making it transparent and visible for others through Causal Loop Diagrams (CLD)." (Hördur V. Haraldsson, "Introduction to System Thinking and Causal Loop Diagrams", 2004)

"[…] we would like to observe that the butterfly effect lies at the root of many events which we call random. The final result of throwing a dice depends on the position of the hand throwing it, on the air resistance, on the base that the die falls on, and on many other factors. The result appears random because we are not able to take into account all of these factors with sufficient accuracy. Even the tiniest bump on the table and the most imperceptible move of the wrist affect the position in which the die finally lands. It would be reasonable to assume that chaos lies at the root of all random phenomena." (Iwo Białynicki-Birula & Iwona Białynicka-Birula, "Modeling Reality: How Computers Mirror Life", 2004)

"Thus, nonlinearity can be understood as the effect of a causal loop, where effects or outputs are fed back into the causes or inputs of the process. Complex systems are characterized by networks of such causal loops. In a complex, the interdependencies are such that a component A will affect a component B, but B will in general also affect A, directly or indirectly.  A single feedback loop can be positive or negative. A positive feedback will amplify any variation in A, making it grow exponentially. The result is that the tiniest, microscopic difference between initial states can grow into macroscopically observable distinctions." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"Complexity theory embraces things that are complicated, involve many elements and many interactions, are not deterministic, and are given to unexpected outcomes. […] A fundamental aspect of complexity theory is the overall or aggregate behavior of a large number of items, parts, or units that are entangled, connected, or networked together. […] In contrast to classical scientific methods that directly link theory and outcome, complexity theory does not typically provide simple cause-and-effect explanations." (Robert E Gunther et al, "The Network Challenge: Strategy, Profit, and Risk in an Interlinked World", 2009)

"Most systems in nature are inherently nonlinear and can only be described by nonlinear equations, which are difficult to solve in a closed form. Non-linear systems give rise to interesting phenomena such as chaos, complexity, emergence and self-organization. One of the characteristics of non-linear systems is that a small change in the initial conditions can give rise to complex and significant changes throughout the system. This property of a non-linear system such as the weather is known as the butterfly effect where it is purported that a butterfly flapping its wings in Japan can give rise to a tornado in Kansas. This unpredictable behaviour of nonlinear dynamical systems, i.e. its extreme sensitivity to initial conditions, seems to be random and is therefore referred to as chaos. This chaotic and seemingly random behaviour occurs for non-linear deterministic system in which effects can be linked to causes but cannot be predicted ahead of time." (Robert K Logan, "The Poetry of Physics and The Physics of Poetry", 2010)

"System dynamics is an approach to understanding the behaviour of over time. It deals with internal feedback loops and time delays that affect the behaviour of the entire system. It also helps the decision maker untangle the complexity of the connections between various policy variables by providing a new language and set of tools to describe. Then it does this by modeling the cause and effect relationships among these variables." (Raed M Al-Qirem & Saad G Yaseen, "Modelling a Small Firm in Jordan Using System Dynamics", 2010)

"Without precise predictability, control is impotent and almost meaningless. In other words, the lesser the predictability, the harder the entity or system is to control, and vice versa. If our universe actually operated on linear causality, with no surprises, uncertainty, or abrupt changes, all future events would be absolutely predictable in a sort of waveless orderliness." (Lawrence K Samuels, "Defense of Chaos: The Chaology of Politics, Economics and Human Action", 2013)

"The basis of system dynamics is to understand how system structures cause system behavior and system events." (Arzu E Şenaras, "A Suggestion for Energy Policy Planning System Dynamics", 2018)

More quotes on "Causality" at the-web-of-knowledge.blogspot.com.

🕸Systems Engineering: Prediction (Just the Quotes)

"We've seen that even in the simplest situations nonlinearities can interfere with a linear approach to aggregates. That point holds in general: nonlinear interactions almost always make the behavior of the aggregate more complicated than would be predicted by summing or averaging." (Lewis Mumford, "The Myth of the Machine" Vol 1, 1967)

"The term chaos is used in a specific sense where it is an inherently random pattern of behaviour generated by fixed inputs into deterministic (that is fixed) rules (relationships). The rules take the form of non-linear feedback loops. Although the specific path followed by the behaviour so generated is random and hence unpredictable in the long-term, it always has an underlying pattern to it, a 'hidden' pattern, a global pattern or rhythm. That pattern is self-similarity, that is a constant degree of variation, consistent variability, regular irregularity, or more precisely, a constant fractal dimension. Chaos is therefore order (a pattern) within disorder (random behaviour)." (Ralph D Stacey, "The Chaos Frontier: Creative Strategic Control for Business", 1991)

"In nonlinear systems - and the economy is most certainly nonlinear - chaos theory tells you that the slightest uncertainty in your knowledge of the initial conditions will often grow inexorably. After a while, your predictions are nonsense." (M Mitchell Waldrop, "Complexity: The Emerging Science at the Edge of Order and Chaos", 1992)

"[…] nonlinear interactions almost always make the behavior of the aggregate more complicated than would be predicted by summing or averaging."  (John H Holland," Hidden Order: How Adaptation Builds Complexity", 1995)

"Changing measures are a particularly common problem with comparisons over time, but measures also can cause problems of their own. [...] We cannot talk about change without making comparisons over time. We cannot avoid such comparisons, nor should we want to. However, there are several basic problems that can affect statistics about change. It is important to consider the problems posed by changing - and sometimes unchanging - measures, and it is also important to recognize the limits of predictions. Claims about change deserve critical inspection; we need to ask ourselves whether apples are being compared to apples - or to very different objects." (Joel Best, "Damned Lies and Statistics: Untangling Numbers from the Media, Politicians, and Activists", 2001)

"The butterfly effect demonstrates that complex dynamical systems are highly responsive and interconnected webs of feedback loops. It reminds us that we live in a highly interconnected world. Thus our actions within an organization can lead to a range of unpredicted responses and unexpected outcomes. This seriously calls into doubt the wisdom of believing that a major organizational change intervention will necessarily achieve its pre-planned and highly desired outcomes. Small changes in the social, technological, political, ecological or economic conditions can have major implications over time for organizations, communities, societies and even nations." (Elizabeth McMillan, "Complexity, Management and the Dynamics of Change: Challenges for practice", 2008)

"All forms of complex causation, and especially nonlinear transformations, admittedly stack the deck against prediction. Linear describes an outcome produced by one or more variables where the effect is additive. Any other interaction is nonlinear. This would include outcomes that involve step functions or phase transitions. The hard sciences routinely describe nonlinear phenomena. Making predictions about them becomes increasingly problematic when multiple variables are involved that have complex interactions. Some simple nonlinear systems can quickly become unpredictable when small variations in their inputs are introduced." (Richard N Lebow, "Forbidden Fruit: Counterfactuals and International Relations", 2010)

"Most systems in nature are inherently nonlinear and can only be described by nonlinear equations, which are difficult to solve in a closed form. Non-linear systems give rise to interesting phenomena such as chaos, complexity, emergence and self-organization. One of the characteristics of non-linear systems is that a small change in the initial conditions can give rise to complex and significant changes throughout the system. This property of a non-linear system such as the weather is known as the butterfly effect where it is purported that a butterfly flapping its wings in Japan can give rise to a tornado in Kansas. This unpredictable behaviour of nonlinear dynamical systems, i.e. its extreme sensitivity to initial conditions, seems to be random and is therefore referred to as chaos. This chaotic and seemingly random behaviour occurs for non-linear deterministic system in which effects can be linked to causes but cannot be predicted ahead of time." (Robert K Logan, "The Poetry of Physics and The Physics of Poetry", 2010)

"Nature's tendency for iteration, pattern formation, and creation of order out of chaos creates expectations of predictability. It seems, however, that nature, because of varying degrees of interaction between chance and choice, and the nonlinearity of systems, escapes the boredom of predictability." (Jamshid Gharajedaghi, "Systems Thinking: Managing Chaos and Complexity A Platform for Designing Business Architecture" 3rd Ed., 2011)

"Complex systems seem to have this property, with large periods of apparent stasis marked by sudden and catastrophic failures. These processes may not literally be random, but they are so irreducibly complex (right down to the last grain of sand) that it just won’t be possible to predict them beyond a certain level. […] And yet complex processes produce order and beauty when you zoom out and look at them from enough distance." (Nate Silver, "The Signal and the Noise: Why So Many Predictions Fail-but Some Don't", 2012)

"Without precise predictability, control is impotent and almost meaningless. In other words, the lesser the predictability, the harder the entity or system is to control, and vice versa. If our universe actually operated on linear causality, with no surprises, uncertainty, or abrupt changes, all future events would be absolutely predictable in a sort of waveless orderliness." (Lawrence K Samuels, "Defense of Chaos: The Chaology of Politics, Economics and Human Action", 2013)

"There is no linear additive process that, if all the parts are taken together, can be understood to create the total system that occurs at the moment of self-organization; it is not a quantity that comes into being. It is not predictable in its shape or subsequent behavior or its subsequent qualities. There is a nonlinear quality that comes into being at the moment of synchronicity." (Stephen H Buhner, "Plant Intelligence and the Imaginal Realm: Beyond the Doors of Perception into the Dreaming of Earth", 2014)

"Although cascading failures may appear random and unpredictable, they follow reproducible laws that can be quantified and even predicted using the tools of network science. First, to avoid damaging cascades, we must understand the structure of the network on which the cascade propagates. Second, we must be able to model the dynamical processes taking place on these networks, like the flow of electricity. Finally, we need to uncover how the interplay between the network structure and dynamics affects the robustness of the whole system." (Albert-László Barabási, "Network Science", 2016)

"Entropy is a measure of amount of uncertainty or disorder present in the system within the possible probability distribution. The entropy and amount of unpredictability are directly proportional to each other." (G Suseela & Y Asnath V Phamila, "Security Framework for Smart Visual Sensor Networks", 2019)

"[...] perhaps one of the most important features of complex systems, which is a key differentiator when comparing with chaotic systems, is the concept of emergence. Emergence 'breaks' the notion of determinism and linearity because it means that the outcome of these interactions is naturally unpredictable. In large systems, macro features often emerge in ways that cannot be traced back to any particular event or agent. Therefore, complexity theory is based on interaction, emergence and iterations." (Luis Tomé & Şuay Nilhan Açıkalın, "Complexity Theory as a New Lens in IR: System and Change" [in "Chaos, Complexity and Leadership 2017", Şefika Şule Erçetin & Nihan Potas], 2019)

More quotes on "Prediction" at the-web-of-knowledge.blogspot.com.

🕸Systems Engineering: Perturbation (Just the Quotes)

"Self-organization can be defined as the spontaneous creation of a globally coherent pattern out of local interactions. Because of its distributed character, this organization tends to be robust, resisting perturbations. The dynamics of a self-organizing system is typically non-linear, because of circular or feedback relations between the components. Positive feedback leads to an explosive growth, which ends when all components have been absorbed into the new configuration, leaving the system in a stable, negative feedback state. Non-linear systems have in general several stable states, and this number tends to increase (bifurcate) as an increasing input of energy pushes the system farther from its thermodynamic equilibrium." (Francis Heylighen, "The Science Of Self-Organization And Adaptivity", 1970)

"To adapt to a changing environment, the system needs a variety of stable states that is large enough to react to all perturbations but not so large as to make its evolution uncontrollably chaotic. The most adequate states are selected according to their fitness, either directly by the environment, or by subsystems that have adapted to the environment at an earlier stage. Formally, the basic mechanism underlying self-organization is the (often noise-driven) variation which explores different regions in the system’s state space until it enters an attractor. This precludes further variation outside the attractor, and thus restricts the freedom of the system’s components to behave independently. This is equivalent to the increase of coherence, or decrease of statistical entropy, that defines self-organization." (Francis Heylighen, "The Science Of Self-Organization And Adaptivity", 1970)

"Open systems, in contrast to closed systems, exhibit a principle of equifinality, that is, a tendency to achieve a final state independent of initial conditions. In other words, open systems tend to 'resist' perturbations that take them away from some steady state. They can exhibit homeostasis." (Anatol Rapaport, "The Uses of Mathematical Isomorphism in General System Theory", 1972)

"In the everyday world of human affairs, no one is surprised to learn that a tiny event over here can have an enormous effect over there. For want of a nail, the shoe was lost, et cetera. But when the physicists started paying serious attention to nonlinear systems in their own domain, they began to realize just how profound a principle this really was. […] Tiny perturbations won't always remain tiny. Under the right circumstances, the slightest uncertainty can grow until the system's future becomes utterly unpredictable - or, in a word, chaotic." (M Mitchell Waldrop, "Complexity: The Emerging Science at the Edge of Order and Chaos", 1992)

"Regarding stability, the state trajectories of a system tend to equilibrium. In the simplest case they converge to one point (or different points from different initial states), more commonly to one (or several, according to initial state) fixed point or limit cycle(s) or even torus(es) of characteristic equilibrial behaviour. All this is, in a rigorous sense, contingent upon describing a potential, as a special summation of the multitude of forces acting upon the state in question, and finding the fixed points, cycles, etc., to be minima of the potential function. It is often more convenient to use the equivalent jargon of 'attractors' so that the state of a system is 'attracted' to an equilibrial behaviour. In any case, once in equilibrial conditions, the system returns to its limit, equilibrial behaviour after small, arbitrary, and random perturbations." (Gordon Pask, "Different Kinds of Cybernetics", 1992)

"This is a general characteristic of self-organizing systems: they are robust or resilient. This means that they are relatively insensitive to perturbations or errors, and have a strong capacity to restore themselves, unlike most human designed systems." (Francis Heylighen, "The Science of Self-Organization and Adaptivity", 2001)

"Feedback and its big brother, control theory, are such important concepts that it is odd that they usually find no formal place in the education of physicists. On the practical side, experimentalists often need to use feedback. Almost any experiment is subject to the vagaries of environmental perturbations. Usually, one wants to vary a parameter of interest while holding all others constant. How to do this properly is the subject of control theory. More fundamentally, feedback is one of the great ideas developed (mostly) in the last century, with particularly deep consequences for biological systems, and all physicists should have some understanding of such a basic concept." (John Bechhoefer, "Feedback for physicists: A tutorial essay on control", Reviews of Modern Physics Vol. 77, 2005)

"Of course, the existence of an unknown butterfly flapping its wings has no direct bearing on weather forecasts, since it will take far too long for such a small perturbation to grow to a significant size, and we have many more immediate uncertainties to worry about. So, the direct impact of this phenomenon on weather prediction is often somewhat overstated." (James Annan & William Connolley, "Chaos and Climate", 2005)

"Physically, the stability of the dynamics is characterized by the sensitivity to initial conditions. This sensitivity can be determined for statistically stationary states, e.g. for the motion on an attractor. If this motion demonstrates sensitive dependence on initial conditions, then it is chaotic. In the popular literature this is often called the 'Butterfly Effect', after the famous 'gedankenexperiment' of Edward Lorenz: if a perturbation of the atmosphere due to a butterfly in Brazil induces a thunderstorm in Texas, then the dynamics of the atmosphere should be considered as an unpredictable and chaotic one. By contrast, stable dependence on initial conditions means that the dynamics is regular." (Ulrike Feudel et al, "Strange Nonchaotic Attractors", 2006)

"This phenomenon, common to chaos theory, is also known as sensitive dependence on initial conditions. Just a small change in the initial conditions can drastically change the long-term behavior of a system. Such a small amount of difference in a measurement might be considered experimental noise, background noise, or an inaccuracy of the equipment." (Greg Rae, Chaos Theory: A Brief Introduction, 2006)

"In that sense, a self-organizing system is intrinsically adaptive: it maintains its basic organization in spite of continuing changes in its environment. As noted, perturbations may even make the system more robust, by helping it to discover a more stable organization." (Francis Heylighen, "Complexity and Self-Organization", 2008)

"Most systems in nature are inherently nonlinear and can only be described by nonlinear equations, which are difficult to solve in a closed form. Non-linear systems give rise to interesting phenomena such as chaos, complexity, emergence and self-organization. One of the characteristics of non-linear systems is that a small change in the initial conditions can give rise to complex and significant changes throughout the system. This property of a non-linear system such as the weather is known as the butterfly effect where it is purported that a butterfly flapping its wings in Japan can give rise to a tornado in Kansas. This unpredictable behaviour of nonlinear dynamical systems, i.e. its extreme sensitivity to initial conditions, seems to be random and is therefore referred to as chaos. This chaotic and seemingly random behaviour occurs for non-linear deterministic system in which effects can be linked to causes but cannot be predicted ahead of time." (Robert K Logan, "The Poetry of Physics and The Physics of Poetry", 2010)

✨Performance Management: Skills (Just the Quotes)

"By far the most valuable possession is skill. Both war and the chances of fortune destroy other things, but skill is preserved." Hipparchus, Commentaries, 2nd century BC)

"Let a man practice the profession which he best knows." (Cicero, "Tusculanarum Disputationum", cca. 45 BC)

"Numeracy has two facets - reading and writing, or extracting numerical information and presenting it. The skills of data presentation may at first seem ad hoc and judgmental, a matter of style rather than of technology, but certain aspects can be formalized into explicit rules, the equivalent of elementary syntax." (Andrew Ehrenberg, "Rudiments of Numeracy", Journal of Royal Statistical Society, 1977)

"Five coordinating mechanisms seem to explain the fundamental ways in which organizations coordinate their work: mutual adjustment, direct supervision, standardization of work processes, standardization of work outputs, and standardization of worker skills." (Henry Mintzberg, "The Structuring of Organizations", 1979)

"Training is the teaching of specific skills. It should result in the employee having the ability to do something he or she could not do before." (Mary A Allison & Eric Anderson, "Managing Up, Managing Down", 1984)

"The skills that make technical professionals competent in their specialties are not necessarily the same ones that make them successful within their organizations." (Bernard Rosenbaum, "Training", 1986)

"[…] data analysis in the context of basic mathematical concepts and skills. The ability to use and interpret simple graphical and numerical descriptions of data is the foundation of numeracy […] Meaningful data aid in replacing an emphasis on calculation by the exercise of judgement and a stress on interpreting and communicating results." (David S Moore, "Statistics for All: Why, What and How?", 1990)

"[By understanding] I mean simply a sufficient grasp of concepts, principles, or skills so that one can bring them to bear on new problems and situations, deciding in which ways one’s present competencies can suffice and in which ways one may require new skills or knowledge." (Howard Gardner, "The Unschooled Mind", 1991)

"Education is not the piling on of learning, information, data, facts, skills, or abilities - that's training or instruction - but is rather making visible what is hidden as a seed." (Thomas W Moore, "The Education of the Heart", 1996)

"Even when you have skilled, motivated, hard-working people, the wrong team structure can undercut their efforts instead of catapulting them to success. A poor team structure can increase development time, reduce quality, damage morale, increase turnover, and ultimately lead to project cancellation." (Steve McConnell, "Rapid Development", 1996)

"Success or failure of a project depends upon the ability of key personnel to have sufficient data for decision-making. Project management is often considered to be both an art and a science. It is an art because of the strong need for interpersonal skills, and the project planning and control forms attempt to convert part of the 'art' into a science." (Harold Kerzner, "Strategic Planning for Project Management using a Project Management Maturity Model", 2001)

"Even with simple and usable models, most organizations will need to upgrade their analytical skills and literacy. Managers must come to view analytics as central to solving problems and identifying opportunities - to make it part of the fabric of daily operations." (Dominic Barton & David Court, "Making Advanced Analytics Work for You", 2012)

"The biggest thing to know is that data visualization is hard. Really difficult to pull off well. It requires harmonization of several skills sets and ways of thinking: conceptual, analytic, statistical, graphic design, programmatic, interface-design, story-telling, journalism - plus a bit of ‘gut feel.’ The end result is often simple and beautiful, but the process itself is usually challenging and messy." (David McCandless, 2013)

"Finding the right answer is important, of course. But more important is developing the ability to see that problems have multiple solutions, that getting from X to Y demands basic skills and mental agility, imagination, persistence, patience." (Mary H Futrell)

"Productivity is the name of the game, and gains in productivity will only come when better understanding and better relationships exist between management and the work force. [...] Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention." (William Hewlett, "The Human Side of Management", [speech])

"Solving problems is a practical skill like, let us say, swimming. We acquire any practical skill by imitation and practice." (George Polya)