28 November 2014

Systems Engineering: Problem Solving (Just the Quotes)

"Even these humble objects reveal that our reality is not a mere collocation of elemental facts, but consists of units in which no part exists by itself, where each part points beyond itself and implies a larger whole. Facts and significance cease to be two concepts belonging to different realms, since a fact is always a fact in an intrinsically coherent whole. We could solve no problem of organization by solving it for each point separately, one after the other; the solution had to come for the whole. Thus we see how the problem of significance is closely bound up with the problem of the relation between the whole and its parts. It has been said: The whole is more than the sum of its parts. It is more correct to say that the whole is something else than the sum of its parts, because summing is a meaningless procedure, whereas the whole-part relationship is meaningful." (Kurt Koffka, "Principles of Gestalt Psychology", 1935)

"By some definitions 'systems engineering' is suggested to be a new discovery. Actually it is a common engineering approach which has taken on a new and important meaning because of the greater complexity and scope of problems to be solved in industry, business, and the military. Newly discovered scientific phenomena, new machines and equipment, greater speed of communications, increased production capacity, the demand for control over ever-extending areas under constantly changing conditions, and the resultant complex interactions, all have created a tremendously accelerating need for improved systems engineering. Systems engineering can be complex, but is simply defined as 'logical engineering within physical, economic and technical limits' - bridging the gap from fundamental laws to a practical operating system." (Instrumentation Technology, 1957)

"Systems engineering embraces every scientific and technical concept known, including economics, management, operations, maintenance, etc. It is the job of integrating an entire problem or problem to arrive at one overall answer, and the breaking down of this answer into defined units which are selected to function compatibly to achieve the specified objectives. [...] Instrument and control engineering is but one aspect of systems engineering - a vitally important and highly publicized aspect, because the ability to create automatic controls within overall systems has made it possible to achieve objectives never before attainable, While automatic controls are vital to systems which are to be controlled, every aspect of a system is essential. Systems engineering is unbiased, it demands only what is logically required. Control engineers have been the leaders in pulling together a systems approach in the various technologies." (Instrumentation Technology, 1957)

"Systems engineering is the name given to engineering activity which considers the overall behavior of a system, or more generally which considers all factors bearing on a problem, and the systems approach to control engineering problems is correspondingly that approach which examines the total dynamic behavior of an integrated system. It is concerned more with quality of performance than with sizes, capacities, or efficiencies, although in the most general sense systems engineering is concerned with overall, comprehensive appraisal." (Ernest F Johnson, "Automatic process control", 1958)

"[System dynamics] is an approach that should help in important top-management problems [...] The solutions to small problems yield small rewards. Very often the most important problems are but little more difficult to handle than the unimportant. Many [people] predetermine mediocre results by setting initial goals too low. The attitude must be one of enterprise design. The expectation should be for major improvement [...] The attitude that the goal is to explain behavior; which is fairly common in academic circles, is not sufficient. The goal should be to find management policies and organizational structures that lead to greater success." (Jay W Forrester, "Industrial Dynamics", 1961)

"Systems engineering is most effectively conceived of as a process that starts with the detection of a problem and continues through problem definition, planning and designing of a system, manufacturing or other implementing section, its use, and finally on to its obsolescence. Further, Systems engineering is not a matter of tools alone; It is a careful coordination of process, tools and people." (Arthur D. Hall, "Systems Engineering from an Engineering Viewpoint" In: Systems Science and Cybernetics. Vol.1 Issue.1, 1965)

"System theory is basically concerned with problems of relationships, of structure, and of interdependence rather than with the constant attributes of objects. In general approach it resembles field theory except that its dynamics deal with temporal as well as spatial patterns. Older formulations of system constructs dealt with the closed systems of the physical sciences, in which relatively self-contained structures could be treated successfully as if they were independent of external forces. But living systems, whether biological organisms or social organizations, are acutely dependent on their external environment and so must be conceived of as open systems." (Daniel Katz, "The Social Psychology of Organizations", 1966)

"Only if mathematical rigor is adhered to, can systems problems be dealt with effectively, and so it is that the systems engineer must, at least, develop an appreciation for mathematical rigor if not also considerable mathematical competence." (A Wayne Wymore, "A Mathematical Theory of Systems Engineering", 1967)

"Solving a problem simply means representing it so as to make the solution transparent." (Herbert A Simon, "The Sciences of the Artificial", 1968)

"The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately. Such an approach is concerned with total - system performance even when a change in only one or a few of its parts is contemplated because there are some properties of systems that can only be treated adequately from a holistic point of view. These properties derive from the relationship between parts of systems: how the parts interact and fit together." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"It remains an unhappy fact that there is no best method for finding the solution to general nonlinear optimization problems. About the best general procedure yet devised is one that relies upon imbedding the original problem within a family of problems, and then developing relations linking one member of the family to another. If this can be done adroitly so that one family member is easily solvable, then these relations can be used to step forward from the solution of the easy problem to that of the original problem. This is the key idea underlying dynamic programming, the most flexible and powerful of all optimization methods." (John L Casti, "Five Golden Rules", 1995)

"In sharp contrast (with the traditional social planning) the systems design approach seeks to understand a problem situation as a system of interconnected, interdependent, and interacting issues and to create a design as a system of interconnected, interdependent, interacting, and internally consistent solution ideas." (Béla H Bánáthy, "Designing Social Systems in a Changing World", 1996)

"It [system dynamics] focuses on building system dynamics models with teams in order to enhance team learning, to foster consensus and to create commitment with a resulting decision […] System dynamics can be helpful to elicit and integrate mental models into a more holistic view of the problem and to explore the dynamics of this holistic view […] It must be understood that the ultimate goal of the intervention is not to build a system dynamics model. The system dynamics model is a means to achieve other ends […] putting people in a position to learn about a messy problem … create a shared social reality […] a shared understanding of the problem and potential solutions … to foster consensus within the team [..]" (Jac A M Vennix, "Group Model Building: Facilitating Team Learning Using System Dynamics", 1996)

"It is, however, fair to say that very few applications of swarm intelligence have been developed. One of the main reasons for this relative lack of success resides in the fact that swarm-intelligent systems are hard to 'program', because the paths to problem solving are not predefined but emergent in these systems and result from interactions among individuals and between individuals and their environment as much as from the behaviors of the individuals themselves. Therefore, using a swarm-intelligent system to solve a problem requires a thorough knowledge not only of what individual behaviors must be implemented but also of what interactions are needed to produce such or such global behavior." (Eric Bonabeau et al, "Swarm Intelligence: From Natural to Artificial Systems", 1999)

"True systems thinking, on the other hand, studies each problem as it relates to the organization’s objectives and interaction with its entire environment, looking at it as a whole within its universe. Taking your organization from a partial systems to a true systems state requires effective strategic management and backward thinking." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Self-organization can be seen as a spontaneous coordination of the interactions between the components of the system, so as to maximize their synergy. This requires the propagation and processing of information, as different components perceive different aspects of the situation, while their shared goal requires this information to be integrated. The resulting process is characterized by distributed cognition: different components participate in different ways to the overall gathering and processing of information, thus collectively solving the problems posed by any perceived deviation between the present situation and the desired situation." (Carlos Gershenson & Francis Heylighen, "How can we think the complex?", 2004)

"System Thinking is a common concept for understanding how causal relationships and feedbacks work in an everyday problem. Understanding a cause and an effect enables us to analyse, sort out and explain how changes come about both temporarily and spatially in common problems. This is referred to as mental modelling, i.e. to explicitly map the understanding of the problem and making it transparent and visible for others through Causal Loop Diagrams (CLD)." (Hördur V. Haraldsson, "Introduction to System Thinking and Causal Loop Diagrams", 2004)

"In engineering, a self-organizing system would be one in which elements are designed to dynamically and autonomously solve a problem or perform a function at the system level. In other words, the engineer will not build a system to perform a function explicitly, but elements will be engineered in such a way that their behaviour and interactions will lead to the system function. Thus, the elements need to divide, but also to integrate, the problem." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"Swarm intelligence can be effective when applied to highly complicated problems with many nonlinear factors, although it is often less effective than the genetic algorithm approach [...]. Swarm intelligence is related to swarm optimization […]. As with swarm intelligence, there is some evidence that at least some of the time swarm optimization can produce solutions that are more robust than genetic algorithms. Robustness here is defined as a solution’s resistance to performance degradation when the underlying variables are changed. (Michael J North & Charles M Macal, Managing Business Complexity: Discovering Strategic Solutions with Agent-Based Modeling and Simulation, 2007) 

"A systems approach is one that focuses on the system as a whole, specifically linking value judgments (what is desired) and design decisions (what is feasible). A true systems approach means that the design process includes the 'problem' as well as the solution. The architect seeks a joint problem–solution pair and understands that the problem statement is not fixed when the architectural process starts. At the most fundamental level, systems are collections of different things that together produce results unachievable by the elements alone."  (Mark W Maier, "The Art Systems of Architecting" 3rd Ed., 2009)

"Taking a systems approach means paying close attention to results, the reasons we build a system. Architecture must be grounded in the client’s/user’s/customer’s purpose. Architecture is not just about the structure of components. One of the essential distinguishing features of architectural design versus other sorts of engineering design is the degree to which architectural design embraces results from the perspective of the client/user/customer. The architect does not assume some particular problem formulation, as 'requirements'  is fixed. The architect engages in joint exploration, ideally directly with the client/user/customer, of what system attributes will yield results worth paying for."  (Mark W Maier, "The Art Systems of Architecting" 3rd Ed., 2009)

"DevOps is about team play and a collaborative problem-solving approach. If a service goes down, everyone must know what procedures to follow to diagnose the problem and get the system up and running again. Additionally, all of the roles and skills necessary to perform these tasks must be available and able to work together well. Training and effective collaboration are critical here." (Michael Hüttermann et al, "DevOps for Developers", 2013)

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