✏️Felice C Frankel - Collected Quotes

"A viewer’s eye must be guided to 'read' the elements in a logical order. The design of an exploratory graphic needs to allow for the additional component of discovery - guiding the viewer to first understand the overall concept and then engage her to further explore the supporting information." (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

"It is important to remember that a visual representation of a scientific concept (or data) is a re-presentation, and not the thing itself - some interpretation or translation is always involved. There are many parallels between creating a graphic and writing an article. First, you must carefully plan what to 'say', and in what order you will 'say it'. Then you must make judgments to determine a hierarchy of information - what must be included and what could be left out? The process of making a visual representation requires you to clarify your thinking and improve your ability to communicate with others. Furthermore, the process of making an effective graphic often leads to new insights into your work; when you make decisions about how to depict your data and underlying concepts, you must often clarify your basic assumptions." (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

"Color can tell us where to look, what to compare and contrast, and it can give us a visual scale of measure. Because color can be so effective, it is often used for multiple purposes in the same graphic - which can create graphics that are dazzling but difficult to interpret. Separating the roles that color can play makes it easier to apply color specifically for encouraging different kinds of visual thinking. [...] Choose colors to draw attention, to label, to show relationships (compare and contrast), or to indicate a visual scale of measure." (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

"Processes take place over time and result in change. However, we’re often constrained to depict processes in static graphics, perhaps even a single image. Luckily, a good static graphic can be just as successful, perhaps even more so, than an animation. Giving the reader the ability to see each 'frame' of time can of f er a valuable perspective." (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

"When various types of data are layered directly on top of one another, the viewer is able to spatially correlate multiple features. This is immediately intuitive in the case of spatial relationships […]" (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

"When you decide how to depict your data, you decide on the abstraction. Will you present a graph? A cartoon? An accurate molecular model? And which features will you include in these representations? Your preferred abstraction should include all necessary information, exclude unnecessary information, and make use of your reader’s preexisting knowledge without being confined by it." (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

"The final step in creating your graphic is to refine it. Step back and look at it with fresh eyes. Is there anything that could be removed? Or anything that should be removed because it is distracting? Consider each element in your figure and question whether it contributes enough to your overall goal to justify its contribution. Also consider whether there is anything that could be represented more clearly. Perhaps you have been so effective at simplifying your graphic that you could now include another point in the same figure. Another method of refinement is to check the placement and alignment of your labels. They should be unobtrusive and clearly indicate which object they refer to. Consistency in fonts and alignment of labels can make the difference between something that is easy and pleasant to read, and something that is cluttered and frustrating." (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

✏️Jorge Camões - Collected Quotes

"After transforming table values into data points and plotting them all on the plane, we’ll get a cloud of data points where we get an accurate representation of their relative distances. This is the stepping stone for everything we’ll do afterwards, because a lot of things start to happen when we see and compare distances between data points or between each of them and the axes. What will we do with this cloud? Essentially, we’ll make it visible by, for example, using lines to connect data points and creating a line chart. These complementary primitives play a key role in the way we’ll read the chart and how effective it will become." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Because we should, whenever possible, try to understand relationships between variables and not only describe each one of them in isolation, scatter plots are the most powerful charts available to us. The connected scatter plot is not easy to read at first, but I strongly encourage you to become familiar with it - at least during the exploratory stage - to check for relevant shapes in the relationships. Whenever you feel the need to use a dual-axis chart with two independent variables, you should try the connected scatter plot first." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Being aware of the limits of our perception helps us not only to choose a display that respects these limits, but also to find devices that minimize them." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"But here’s the contradictory thing about pie charts. A common argument in favor of pie charts is that reading the labels compensates for what really are our difficulties in reading them accurately. […] this is not an argument in favor of pie charts; rather, it’s an argument to the detriment of visualization. Shouldn’t we be able to read the chart without deciphering all the labels? If we have to read both the labels and the chart, the chart becomes pointless, as labels should complement rather than entirely support it." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Chart selection ultimately boils down to two things: what the task is really about, and the trade-offs you’re willing to accept." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Charts are always an interpretation of data, in the same way that a photo is an interpretation of reality, no matter how objective it may seem. This should be not only recognized but encouraged within an ethical framework that seeks to identify its own subjectivity and minimize its influence on choices. There can be no contradiction between 'what I want to say' and 'what the data say'. This difference is often difficult to detect, especially when the subject’s message is fully determined by his beliefs, ideological position, and activism." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Color is just a complicated physiological phenomenon associated with symbolic, aesthetic, and emotional qualities. Each of these qualities is enough by itself to wreak havoc in data visualizations if not treated with care. Together, they make disaster almost inevitable […]" (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Complementary colors send a message of opposition but also of balance. A chart with saturated complementary colors is an aggressively colored chart in which the colors fight (equally) for their share of attention. Apply this rule when you intend to represent very distinct variables or those that for some reason you want to show as contrasting each other. Do not use complementary colors when variables have some form of continuity or order." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Data stories are a subset of the much broader concept (or buzzword) of storytelling. […] Stories, or narratives, are useful in data visualization because they force us to recognize the limited value of a single chart in a complex environment. Stories also force us to recognize the need for a better integration of our displays, as we move away from strings of siloed charts." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"[...] data visualization [is] a tool that, by applying perceptual mechanisms to the visual representation of abstract quantitative data, facilitates the search for relevant shapes, order, or exceptions. [...]  We must think of data visualization as a generic field where several (combinations of) perspectives, processes, technologies, and objectives (not forgetting the subjective component of personal style) can coexist. In this sense, data art, infographics, and business visualization are branches of data visualization." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Data visualization is marketed today as the miracle cure that will open the doors to success, whatever its shape. We have enough experience to realize that in reality it’s not always easy to distinguish between real usefulness and zealous marketing. After the initial excitement over the prospects of data visualization comes disillusionment, and after that the possibility of a balanced assessment. The key is to get to this point quickly, without disappointments and at a lower cost." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Data visualization is not a science; it is a crossroads at which certain scientific knowledge is used to justify and frame subjective choices. This doesn’t mean that rules don’t count. Rules exist and are effective when applied within the context for which they were designed." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"'Distribution' refers to how the vof a variable are placed along an axis, keeping the proportional distances taken from the values in the table. In descriptive statistics, there are two complementary ways to study a distribution: searching for what is common (the measures of central tendency) and searching for what is different along with how much different it is (measures of dispersion)." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Donuts appear to have the advantage over pie charts of allowing for the comparison of multiple series, one in each ring, which makes them the circular version of stacked bar charts. In fact, though, there is little value in this, for it only helps to compare the first and last values of each series, just like the stacked bar chart." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Even a small table can answer many questions, and there are a variety of chart types we can choose from to answer these questions." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"For every rule in data visualization, there is a scenario where that rule should be broken. This means that choosing the best chart or the best design is always a trade-off between several conflicting goals. Our imperfect perception means that data visualization has a larger subjective dimension than a data table. Sometimes we only need this subjective, impressionist dimension and other times we need to translate it into hard figures. Striving for accuracy is important, but it’s more important to provide those insights that only a visual display can reveal." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Form simplification means simplifying relationships among the components of the whole, emphasizing the whole and reducing the relevance of individual components by standardizing and generalizing relationships. This results in an increased weight of useful information (signal) against useless information (noise)." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"From a functional point of view, colors per se don’t really matter, and if you can avoid strong symbolic meanings, it doesn’t matter if you pick them randomly. Data visualization deals with discriminating among visual stimuli, defining their relationships, and establishing the intensity of these stimuli. The colors you pick just need to meet these requirements. Realizing this helps us overcome our fears of aesthetic catastrophe." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Graphical literacy, or graphicacy, is the ability to read and understand a document where the message is expressed visually, such as with charts, maps, or network diagrams." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Grouping charts according to a theme and in sequence with the message and putting them all on the same sheet or slide helps you find the thread of the message (even if the charts are separated again later)." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"It’s imperative that you find an alternative visualization model. One that makes you feel comfortable and through which you’re able to analyze the data and communicate your findings effectively. This is something you have to do by yourself, depending on your tasks, your skills, your organization’s requirements, and the tools that it allows you to use." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"It’s important to note that parsimony and simplicity are not absolute principles. We should not take them to the extreme and risk losing useful elements for understanding." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Like a pie chart, a treemap is used for a part-of-a-whole analysis, but because you have better control over the rectangle sizes than over slices, you can have many more data points. Unlike with traditional pie charts, you can arrange the data hierarchically. You can compare a rectangle to all data points or to its own branch." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Making multiple individual charts is like jotting down unstructured thoughts on pieces of paper. At some point, you will start to repeat some thoughts and forget others. Joining these charts in sequence and trying to form a coherent sentence from their titles will help you focus on your priorities. Resist the temptation to make charts that try to respond to too many questions. Be aware also that, by making something interesting, you’re not actually hiding or demoting what is relevant." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Optical illusions show how the context and the interaction of objects lead us to a wrong assessment of their properties." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Tailoring the message to the audience should not be synonymous with accepting its prejudices, routines, and the usual ways of doing things. Many of what we believe to be good data visualization principles are opposite to what is practiced within organizations. When presenting a chart type the audience is unfamiliar with, or when breaking a rule, the author must argue for its advantages. Annotating the chart, showing how to read it, drawing aˆention to key points, and making direct comparisons with alternative representations will help the audience feel safer in their reading and possible adoption of the new chart." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The ability to manipulate geometric primitives and the retinal variables […] is not enough to guarantee a 'tasty' visual representation." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The ability to see meaningful shapes in the data represents the highest level of data visualization, because it represents the highest level of data integration and a richer graphical landscape. Line charts and scatter plots are frequently used for this shape visualization." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The first and most important functional quality of color is its suitability to the task. For example, color selection differs depending on whether you want to encode either a categorical variable or a variable with a continuous range of values. The second functional quality of color is stimuli intensity. Pure primary colors and pastel colors have different intensity levels, which allow us to establish various levels of chart reading and evaluate the stimulus intensity of each object on the chart. The final functional quality of color is, in a broad sense, its symbolism." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The first requirement for a chart not to lie is, naturally, that the data don’t lie either. […] One of the most transverse and insidious forms of a lie is the conflict between the perceptual and cognitive dimensions of a chart. As we know, what we see in the chart can’t be corrected by the legend or other objects." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The law of connectivity tells us that objects connected to other objects tend to be seen as a group. […] The law of common fate tells us that objects moving in the same direction are seen as a group." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The law of continuity states that we interpret images so as not to generate abrupt transitions or otherwise create images that are more complex. […] we can arbitrarily fill in the missing elements to complete a pattern. It’s also the case of time series, in which we assume that data points in the future will be a smooth continuation of the past. […] In a line chart, those series with a similar slope (that is, they appear to follow the same direction) are understood as belonging to the same group." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The law of segregation tells us that objects within a closed shape are seen as a group. A frame around objects (charts or legends, for example) has this function, but it’s also useful for adding visual annotations." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The most pragmatic way of beginning the data visualization process is with a question, and then making a chart that answers that question. […] Certain charts are better suited to answer certain questions than others, but you should take this relationship as a broad principle. Subtle changes in the question and in the chart design can impact the results. Having a clear goal in mind and knowing what type of visualization could be more effective can help us reduce the range of options of chart types and design choices." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The use of dual-axis charts is a subtle form of graphical lie through which [...] a spurious relationship is established between variables. Considering that the author of a dual-axis chart tries to harmonize the representation, it’s natural to break some rules: The vertical scale is one of the first victims." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"The 'whole', expressed in absolute or relative terms, is central to any composition chart. No matter what, the whole must be displayed in each and every composition chart." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"There can be several reasons why someone breaks the rules, whether from ignorance, malice, or the sincere desire to find a more effective way to explore the data or communicate the results. Whatever the reason, breaking the rules frustrates the audience’s expectations and will incur a cost. Sometimes you might consider this an investment, while often it is nothing more than waste." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Unfortunately, setting the scale at zero is the best recipe for creating dull charts, in both senses of the word: boring and with little variation. The solution is not to break the scale, but rather to find a similar message that can be communicated using alternative metrics." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Using sparklines is not as simple as it might seem. You must ensure that variation is as clear as possible. […] Sparklines are an interesting concept, but there are a few issues associated with their extreme miniaturization, among which is the removal of the vertical axes and the consequent absence of quantitative references." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Visual clutter is one of the most serious issues with bar charts. Using a bar to represent a simple data point is clearly overkill that results in no room for more data. At times, this may make us overlook less obvious things. The population pyramids offer a glaring example of this. But dot plots are not only about reducing clutter and avoiding overstimulation. Because we don’t compare heights, dot plots actually allow us to break the scale to improve resolution, and that’s a big plus over bar charts." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"We can use visualization to support the validation and assessment of data quality because the genesis of an outlier may be in the data collection stage or from incorrect data entry. In most cases, however, the outlier is a legitimate value that appears again in other variables. Whatever the case, an outlier should always be examined and explained." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"We must not rush to conclude that we should always select the encoding that ensures a maximum degree of precision, which in practice would result in the exclusive use of dot charts, since those represent the example of 'position in a common scale'." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"We tend to see closed objects, objects seen as a unit, or objects that look smaller as the object that stands out from the amorphous background." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"When we use the number of dimensions as the classification criterion of visual displays, we get four distinct groups: charts, networks, and maps, along with figurative visualizations as a special group." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Your goal when designing a scattr plot is to make the relationship between two variables as clear as possible, including the overall level of association but also revealing clusters and outliers. This is easier said than done. The data and a few bad design choices can make reading a scaˆer plot too complex or misleading." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

✏️Brent Dyke - Collected Quotes

"A random collection of interesting but disconnected facts will lack the unifying theme to become a data story - it may be informative, but it won’t be insightful." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"An essential underpinning of both the kaizen and lean methodologies is data. Without data, companies using these approaches simply wouldn’t know what to improve or whether their incremental changes were successful. Data provides the clarity and specificity that’s often needed to drive positive change. The importance of having baselines, benchmarks, and targets isn’t isolated to just business; it can transcend everything from personal development to social causes. The right insight can instill both the courage and confidence to forge a new direction - turning a leap of faith into an informed expedition." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Analysis is a two-step process that has an exploratory and an explanatory phase. In order to create a powerful data story, you must effectively transition from data discovery (when you’re finding insights) to data communication (when you’re explaining them to an audience). If you don’t properly traverse these two phases, you may end up with something that resembles a data story but doesn’t have the same effect. Yes, it may have numbers, charts, and annotations, but because it’s poorly formed, it won’t achieve the same results." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Are your insights based on data that is accurate and reliable? Trustworthy data is correct or valid, free from significant defects and gaps. The trustworthiness of your data begins with the proper collection, processing, and maintenance of the data at its source. However, the reliability of your numbers can also be influenced by how they are handled during the analysis process. Clean data can inadvertently lose its integrity and true meaning depending on how it is analyzed and interpreted." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Before you can even consider creating a data story, you must have a meaningful insight to share. One of the essential attributes of a data story is a central or main insight. Without a main point, your data story will lack purpose, direction, and cohesion. A central insight is the unifying theme (telos appeal) that ties your various findings together and guides your audience to a focal point or climax for your data story. However, when you have an increasing amount of data at your disposal, insights can be elusive. The noise from irrelevant and peripheral data can interfere with your ability to pinpoint the important signals hidden within its core." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Data storytelling can be defined as a structured approach for communicating data insights using narrative elements and explanatory visuals." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Data storytelling gives your insight the best opportunity to capture attention, be understood, be remembered, and be acted on. An effective data story helps your insight reach its full potential: inspiring others to act and drive change." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Data storytelling involves the skillful combination of three key elements: data, narrative, and visuals. Data is the primary building block of every data story. It may sound simple, but a data story should always find its origin in data, and data should serve as the foundation for the narrative and visual elements of your story." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Data storytelling is transformative. Many people don’t realize that when they share insights, they’re not just imparting information to other people. The natural consequence of sharing an insight is change. Stop doing that, and do more of this. Focus less on them, and concentrate more on these people. Spend less there, and invest more here. A poignant insight will drive an enlightened audience to think or act differently. So, as a data storyteller, you’re not only guiding the audience through the data, you’re also acting as a change agent. Rather than just pointing out possible enhancements, you’re helping your audience fully understand the urgency of the changes and giving them the confidence to move forward." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Data storytelling provides a bridge between the worlds of logic and emotion. A data story offers a safe passage for your insights to travel around emotional pitfalls and through analytical resistance that typically impede facts." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Even with a solid narrative and insightful visuals, a data story cannot overcome a weak data foundation. As the master architect, builder, and designer of your data story, you play an instrumental role in ensuring its truthfulness, quality, and effectiveness. Because you are responsible for pouring the data foundation and framing the narrative structure of your data story, you need to be careful during the analysis process. Because all of the data is being processed and interpreted by you before it is shared with others, it can be exposed to cognitive biases and logical fallacies that distort or weaken the data foundation of your story." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Even though data is being thrust on more people, it doesn’t mean everyone is prepared to consume and use it effectively. As our dependence on data for guidance and insights increases, the need for greater data literacy also grows. If literacy is defined as the ability to read and write, data literacy can be defined as the ability to understand and communicate data. Today’s advanced data tools can offer unparalleled insights, but they require capable operators who can understand and interpret data." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"First, from an ethos perspective, the success of your data story will be shaped by your own credibility and the trustworthiness of your data. Second, because your data story is based on facts and figures, the logos appeal will be integral to your message. Third, as you weave the data into a convincing narrative, the pathos or emotional appeal makes your message more engaging. Fourth, having a visualized insight at the core of your message adds the telos appeal, as it sharpens the focus and purpose of your communication. Fifth, when you share a relevant data story with the right audience at the right time (kairos), your message can be a powerful catalyst for change." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Forward-thinking organizations look to empower more of their workers with data so they can make better-informed decisions and respond more quickly to market opportunities and challenges." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"In addition to managing how the data is visualized to reduce noise, you can also decrease the visual interference by minimizing the extraneous cognitive load. In these cases, the nonrelevant information and design elements surrounding the data can cause extraneous noise. Poor design or display decisions by the data storyteller can inadvertently interfere with the communication of the intended signal. This form of noise can occur at both a macro and micro level." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"The intended endpoint or destination of a data story is to guide an audience toward a better understanding and appreciation of your main point or insight, which hopefully leads to discussion, action, and change. However, if you have several divergent findings and try to combine them into a single data story, you may run the risk of confusing your audience or overwhelming them with too much information. To tell a cohesive data story, you must prioritize and limit what you focus on. Sometimes an insight deserves its own data story rather than being appended to the narrative of another insight." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"The one unique characteristic that separates a data story from other types of stories is its fundamental basis in data. [...] The building blocks of every data story are quantitative or qualitative data, which are frequently the results of an analysis or insightful observation. Because each data story is formed from a collection of facts, each one represents a work of nonfiction. While some creativity may be used in how the story is structured and delivered, a true data story won’t stray too far from its factual underpinnings. In addition, the quality and trustworthiness of the data will determine how credible and powerful the data story is." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"The success of your narratives will depend on your ability to effectively perform the following tasks and responsibilities as the data storyteller: Identify a key insight. [...] Minimize or remove bias. [...] Gain adequate context. [...] Understand the audience. [...] Curate the information. [...] Assemble the story. [...] Choose the visuals. [...] Add credibility." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"There are eight audience considerations that can influence how you approach your data story: (1) Key goals and priorities. [...] (2) Beliefs and preferences. [...] (3) Specific expectations. [...] (4) Opportune timing. [...] (5) Topic familiarity. [...] (6) Data literacy. [...] (7) Seniority level. [...] (8) Audience mix." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"When narrative is coupled with data, it helps to explain to your audience what’s happening in the data and why a particular insight is important. Ample context and commentary are often needed to fully appreciate an analysis finding. The narrative element adds structure to the data and helps to guide the audience through the meaning of what’s being shared." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"When visuals are applied to data, they can enlighten the audience to insights that they wouldn’t see without charts or graphs. Many interesting patterns and outliers in the data would remain hidden in the rows and columns of data tables without the help of data visualizations. They connect with our visual nature as human beings and impart knowledge that couldn’t be obtained as easily using other approaches that involve just words or numbers." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"While a story can act as a powerful delivery agent for sharing facts, the intent of data storytelling should never be to deceive an audience. Just like falsifying data is unacceptable, using narrative in a manipulative manner is similarly irresponsible. Instead, data storytelling should be viewed as a means of making insights more compatible with the human mind and more conducive to comprehension and retention." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"While visuals are an essential part of data storytelling, data visualizations can serve a variety of purposes from analysis to communication to even art. Most data charts are designed to disseminate information in a visual manner. Only a subset of data compositions is focused on presenting specific insights as opposed to just general information. When most data compositions combine both visualizations and text, it can be difficult to discern whether a particular scenario falls into the realm of data storytelling or not." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"You no longer need to have the words 'data' or 'analyst' in your job title to be immersed in numbers and be expected to use them on a regular basis. Data is now everyone’s responsibility. In fact, the Achilles’ heel of any analyst is a lack of context - something most business users have in spades. A sharp analyst can miss something in the data that is easily spotted by the seasoned eyes of a business user, who can draw on years of domain expertise. Data doesn’t care who you are or what your analytical skill level is - it’s willing to yield up insights to whoever is diligent and curious enough to find them. Greater data access means valuable insights can be discovered by people of all backgrounds - not just technical ones." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

✏️Alberto Cairo - Collected Quotes

"All graphics present data and allow a certain degree of exploration of those same data. Some graphics are almost all presentation, so they allow just a limited amount of exploration; hence we can say they are more infographics than visualization, whereas others are mostly about letting readers play with what is being shown, tilting more to the visualization side of our linear scale. But every infographic and every visualization has a presentation and an exploration component: they present, but they also facilitate the analysis of what they show, to different degrees." (Alberto Cairo, "The Functional Art", 2011)

"But if you don’t present your data to readers so they can see it, read it, explore it, and analyze it, why would they trust you?" (Alberto Cairo, "The Functional Art", 2011)

"By giving numbers a proper shape, by visually encoding them, the graphic has saved you time and energy that you would otherwise waste if you had to use a table that was not designed to aid your mind." (Alberto Cairo, "The Functional Art", 2011)

"Data always vary randomly because the object of our inquiries, nature itself, is also random. We can analyze and predict events in nature with an increasing amount of precision and accuracy, thanks to improvements in our techniques and instruments, but a certain amount of random variation, which gives rise to uncertainty, is inevitable." (Alberto Cairo, "The Functional Art", 2011)

"Don’t rush to write a headline or an entire story or to design a visualization immediately after you find an interesting pattern, data point, or fact. Stop and think. Look for other sources and for people who can help you escape from tunnel vision and confirmation bias. Explore your information at multiple levels of depth and breadth, looking for extraneous factors that may help explain your findings. Only then can you make a decision about what to say, and how to say it, and about what amount of detail you need to show to be true to the data." (Alberto Cairo, "The Functional Art", 2011)

"For too many traditional journalists, infographics are mere ornaments to make the page look lighter and more attractive for audiences who grow more impatient with long-form stories every day. Infographics are treated not as devices that expand the scope of our perception and cognition, but as decoration." (Alberto Cairo, "The Functional Art", 2011)

"Good visualizations shouldn’t over-simplify information. They need to clarify it. In many cases, clarifying a subject requires increasing the amount of information, not reducing it." (Alberto Cairo, "The Functional Art", 2011)

"[...] graphical displays can be either figurative or non-figurative.[…] Other graphics that display abstract phenomena are non-figurative. In these ,there is no mimetic correspondence between what is being represented and its representation. The relationship between those two entities is conventional, no tnatural [...]." (Alberto Cairo, "The Functional Art", 2011)

"Graphics, charts, and maps aren’t just tools to be seen, but to be read and scrutinized. The first goal of an infographic is not to be beautiful just for the sake of eye appeal, but, above all, to be understandable first, and beautiful after that; or to be beautiful thanks to its exquisite functionality." (Alberto Cairo, "The Functional Art", 2011)

"[...] if you want to show change through time, use a time-series chart; if you need to compare, use a bar chart; or to display correlation, use a scatter-plot - because some of these rules make good common sense." (Alberto Cairo, "The Functional Art", 2011) 

"In information graphics, what you show can be as important as what you hide." (Alberto Cairo, "The Functional Art", 2011)

"Information consumption can lead to higher knowledge on the part of the audience, if its members are able to perceive the patterns or meaning of data. It is not a passive process; our brains are not hard drives that store stuff uncritically .When people see, read, or listen, they assimilate content by relating it to their memories and experiences." (Alberto Cairo, "The Functional Art", 2011)

"It is not possible to be a good communicator if you have not developed a keen interest in almost everything as well as an urge to learn as much as you can about the strangest, most varied, unrelated topics. The life of a visual communicator should be one of systematic and exciting intellectual chaos." (Alberto Cairo, "The Functional Art", 2011)

"[...] it’s unrealistic to pretend that we can create a perfect model. But we can certainly come up with a good enough one." (Alberto Cairo, "The Functional Art", 2011)

" [...] the better defined the goals of an artifact, the narrower the variety of forms it can adopt." (Alberto Cairo, "The Functional Art", 2011)

"The fact that an information graphic is designed to help us complete certain intellectual tasks is what distinguishes it from fine art." (Alberto Cairo, "The Functional Art", 2011)

"The first and main goal of any graphic and visualization is to be a tool for your eyes and brain to perceive what lies beyond their natural reach." (Alberto Cairo, "The Functional Art", 2011)

"[...] the form of a technological object must depend on the tasks it should help with. This is one of the most important principles to remember when dealing with infographics and visualizations: The form should be constrained by the functions of your presentation. There may be more than one form a data set can adopt so that readers can perform operations with it and extract meanings, but the data cannot adopt any form. Choosing visual shapes to encode information should not be based on aesthetics and personal tastes alone." (Alberto Cairo, "The Functional Art", 2011)

"[...] the human brain is not good at calculating surface sizes. It is much better at comparing a single dimension such as length or height. [...] the brain is also a hopelessly lazy machine." (Alberto Cairo, "The Functional Art", 2011)

"The more adequately a model fits whatever it stands for without being needlessly complex, and the easier it is for its intended audience to interpret it correctly, the better it will be." (Alberto Cairo, "The Functional Art", 2011)

"[...] the relationship between forms and functions is bidirectional. Form doesn’t always follow function; in many cases, the function follows a form that previously followed another unrelated function." (Alberto Cairo, "The Functional Art", 2011)

"The overuse of bubble charts in news media is a good example of how infographics departments can become more worried about how their projects look than with how they work." (Alberto Cairo, "The Functional Art", 2011)

"The process of visually exploring data can be summarized in a single sentence: find patterns and trends lurking in the data and then observe the deviations from those patterns. Interesting stories may arise from both the norm - also called the smooth - and the exceptions." (Alberto Cairo, "The Functional Art", 2011)

"Thinking of graphics as art leads many to put bells and whistles over substance and to confound infographics with mere illustrations." (Alberto Cairo, "The Functional Art", 2011)

"This is what functional visualization means: choose graphic forms according to the tasks you wish to enable. The purpose of your graphics should somehow guide your decision of how to shape the information." (Alberto Cairo, "The Functional Art", 2011)

"We reach wisdom when we achieve a deep understanding of acquired knowledge, when we not only 'get it', but when new information blends with prior experience so completely that it makes us better at knowing what to do in other situations, even if they are only loosely related to the information from which our original knowledge came. Just as not all the information we absorb leads to knowledge, not all of the knowledge we acquire leads to wisdom." (Alberto Cairo, "The Functional Art", 2011)

"What is really important is to remember that no matter how creative and innovative you wish to be in your graphics and visualizations, the first thing you must do, before you put a finger on the computer keyboard, is ask yourself what users are likely to try to do with your tool." (Alberto Cairo, "The Functional Art", 2011)

"What you design is never exactly what your audience ends up interpreting, so reducing the chances for misinterpretation becomes crucial." (Alberto Cairo, "The Functional Art", 2011)

"[...] without conscious effort, the brain always tries to close the distance between observed phenomena and knowledge or wisdom that can help us survive. This is what cognition means. The role of an information architect is to anticipate this process and generate order before people’s brains try to do it on their own." (Alberto Cairo, "The Functional Art", 2011)

"Uncertainty confuses many people because they have the unreasonable expectation that science and statistics will unearth precise truths, when all they can yield is imperfect estimates that can always be subject to changes and updates." (Alberto Cairo, "How Charts Lie", 2019)

"An infographic is an edited, summarized presentation of data selected by a designer to tell a story. A visualization is a display designed to explore data so every reader will be able to extract his or her own stories" (Alberto Cairo)

✏️Andy Kirk - Collected Quotes

"A useful way to look at a data visualization challenge is to recognize that we are actually seeking to reduce choices. This is achieved through recognizing influential factors, by considering the desired function and tone of our work, familiarizing with our data and identifying stories. We are building clarity through selection and rejection. We are reducing the problem by enhancing our clarity." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"At its best, a static visualization is like a powerful photograph - a carefully conceived, arranged, and executed vision that manages to portray the sequence or motion of a story without the actual deployment of movement." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Data art is characterized by a lack of structured narrative and absence of any visual analysis capability. Instead, the motivation is much more about creating an artifact, an aesthetic representation or perhaps a technical/technique demonstration. At the extreme end, a design may be more guided by the idea of fun or playfulness or maybe the creation of ornamentation." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Data visualization is a means to an end, not an end in itself. It's merely a bridge connecting the messenger to the receiver and its limitations are framed by our own inherent irrationalities, prejudices, assumptions, and irrational tastes. All these factors can undermine the consistency and reliability of any predicted reaction to a given visualization, but that is something we can't realistically influence." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Done well, annotation can help explain and facilitate the viewing and interpretive experience. It is the challenge of creating a layer of user assistance and user insight: how can you maximize the clarity and value of engaging with this visualization design?" (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Histograms are often mistaken for bar charts but there are important differences. Histograms show distribution through the frequency of quantitative values (y axis) against defined intervals of quantitative values(x axis). By contrast, bar charts facilitate comparison of categorical values. One of the distinguishing features of a histogram is the lack of gaps between the bars [...]" (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Explanatory data visualization is about conveying information to a reader in a way that is based around a specific and focused narrative. It requires a designer-driven, editorial approach to synthesize the requirements of your target audience with the key insights and most important analytical dimensions you are wishing to convey." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Sparklines aren't necessarily a variation on the line chart, rather, a clever use of them. [...] They take advantage of our visual perception capabilities to discriminate changes even at such a low resolution in terms of size. They facilitate opportunities to construct particularly dense visual displays of data in small space and so are particularly applicable for use on dashboards." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"The art side of the field [data visualization] refers to the scope for unleashing design flair and encouraging innovation, where you strive to design communications that appeal on an aesthetic level and then survive in the mind on an emotional one." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"The best advice for guiding your decisions about using color is to refer to the two key rules [...] - make sure it is used unobtrusively and it does not mislead by implying representation when it shouldn't be. As with all design layers, the sensible objective here should be to strive for elegance rather than novelty, eye-candy, or attractiveness. To achieve this, it is important to be aware of the different functions, choices, and potential issues surrounding color deployment." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"The process of visual analysis can potentially go on endlessly, with seemingly infinite combinations of variables to explore, especially with the rich opportunities bigger data sets give us. However, by deploying a disciplined and sensible balance between deductive and inductive enquiry you should be able to efficiently and effectively navigate towards the source of the most compelling stories." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"[...] there is never a single path towards a 'best' solution. The inherent creativity and individualism of design work ensures that. An idealistic desire for a single and simple set of rules to achieve a guaranteed effective solution is simply unreasonable [...] There is, however, an established body of theoretical and practical evidence that guides us to understand which techniques work better for certain situations and less well for others. Importantly, these guides transcend instinct or personal taste and help us frame many of our design options, influencing the choices we make." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Visual metaphors are about integrating a certain visual quality in your work that somehow conveys that extra bit of connection between the data, the design, and the topic. It goes beyond just the choice of visual variable, though this will have a strong influence. Deploying the best visual metaphor is something that really requires a strong design instinct and a certain amount of experience." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Visualization ethics relates to the potential deception that can be created, intentionally or otherwise, from an ineffective and inappropriate representation of data. Sometimes it can be through a simple lack of understanding of visual perception." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"With further similarities to small multiples, heatmaps enable us to perform rapid pattern matching to detect the order and hierarchy of different quantitative values across a matrix of categorical combinations. The use of a color scheme with decreasing saturation or increasing lightness helps create the sense of data magnitude ranking." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"[Dashboards] are popular methods for displaying multiple visualizations and statistical information. Dashboards often take the form of some organizational instrument that offers both at-a-glance and detailed views of many different analytical and information dimensions. Dashboards are not a unique chart type themselves, but rather should be considered compositions that comprise multiple chart types." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"(1) Good data visualization is trustworthy: Is it reliable? Is the portrayal of the data and the subject faithful? Do the representation and presentation design have integrity? (2) Good data visualization is accessible: Is it usable? Is the portrayal of the data and the subject relevant? Is the representation and presentation design suitably understandable? (3) Good data visualization is elegant: Is it aesthetic? Is the representation and presentation design appealing?" (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"If the goal of data visualization […] is to facilitate understanding, all judgements made through the design process have to contribute to accomplishing this." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"Information design is a design practice concerned with the presentation of information. It is often associated with the activities of data visualization; indeed sometimes it is presented as the major field in which data visualization belongs. Unquestionably, both share an underlying motive to facilitate understanding. However, in my view, information design has a much broader application concerned with the design of many different forms of visual communication, particularly those with an instructional or functional slant, such as way-finding devices like hospital building maps or in the design of utility bills." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"The central premise in this book is that decision making is the key competency in data visualization: namely, effective decisions, efficiently made. To accomplish this you need to follow a design process that organizes your thinking and is underpinned by robust principles to optimize your thinking." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"The experience offered by a visualization influences the interpreting phase of understanding. Whereas tone embodies a continuum, the judgement of the most suitable experience is more distinct and concerns different methods of enabling interpretation: explanatory, exhibitory or exploratory. […] Explanatory visualizations offer an experience characterized by the visualizer taking responsibility to present important observations and interpretations to help the viewer more quickly assimilate the meaning of what is presented. […] Exploratory visualizations differ from explanatory in that they are focused more on helping the viewers or – more specifically in this case – the users discover and form their own interpretations. Almost universally, these types of works will be digital and interactive in nature. […] Exhibitory visualizations are characterized by being neither explicitly explanatory nor functionally exploratory. With exhibitory visualizations the viewers have to do the work to interpret meaning, relying on their own capacity to perceive and translate the features of a visualization." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"The term process contrasts considerably with procedure. The process […] provides a framework for thinking, rather than instructions to learn and follow. A good process should offer adaptability and remove the inflexibility of a defined procedure. In any visualization project, you will need to respond to revised requirements, additional data that emerges, or a shift in creative direction. A good process safeguards adaptability and cushions the impact of changing circumstances like these." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"[…] the term visual representation is arguably the quintessential activity of data visualization. Representation involves making decisions about how you are going to portray your data visually so that the subject understanding it offers can be made accessible to your audience. In simple terms, this is all about charts and the act of selecting the right chart to show the features of your data that you think are most relevant." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"There is an important distinction to make about the relationship between trust and truth. Achieving trust is an aim, presenting truth is an obligation. There should be no compromise here. You should never create work you know to be misleading, through either its content or its representation. You should never claim something presents the truth if it cannot be reasonably supported. The difference between a truth and an untruth should be beyond dispute. The fact that it is not, these days, is a sad indictment of modern society. Nevertheless, the imperative for truthfulness must be clear." (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

"When consuming a visualization, a viewer will go through a process of understanding involving three phases: perceiving, interpreting and comprehending. […] The first phase is perceiving, and this concerns the act of reading a chart: ‘what do I see?’. […] Interpreting […] translates these observations into quantitative and/or qualitative meaning. Interpreting involves assimilating what you have observed against what you know about the subject. What does what you have seen mean, given the subject? […] comprehending […] is the consequence or reflective legacy of the communication experience. The viewers now consider what the interpretations mean to themselves. What can be inferred as being important to you about the interpretations you have made?" (Andy Kirk, "Data Visualisation: A Handbook for Data Driven Design" 2nd Ed., 2019)

✏️Peter Turchi - Collected Quotes

"A plot is a piece of ground, a plan (as in the plan of a building), or a scheme; to plot is to make a plan or, in geometry, to graph points on a grid. When we create a story, even a character-rather than event-based story, we make a plot or map out the narrative’s essential moments." (Peter Turchi, "Maps of the Imagination: The writer as cartographer", 2004)

"But there is also beauty in the telling detail, the provocative glimpse, the perfectly framed snapshot. The question of what to include, how much to include, can only be answered with regard to what, precisely, we mean to create. A story isn’t as utilitarian as a map of bicycle paths, but like that map, it is defined by its purpose. To serve its purpose, a story might very well be stripped down to a few spare glittering parts; alternately, it might require, or benefit from, apparently useless observations, conversations, and excursions. Perhaps the only answer is that we can’t know what needs to be in, what needs to be out, until we know what it is that we’re making, toward what end." (Peter Turchi, "Maps of the Imagination: The writer as cartographer", 2004)

"If we attempt to map the world of a story before we explore it, we are likely either to (a) prematurely limit our exploration, so as to reduce the amount of material we need to consider, or (b) explore at length but, recognizing the impossibility of taking note of everything, and having no sound basis for choosing what to include, arbitrarily omit entire realms of information. The opportunities are overwhelming." (Peter Turchi, "Maps of the Imagination: The writer as cartographer", 2004)

"Our mental maps are often not terribly accurate, based as they are on our own selective experience, our knowledge and ignorance, and the information and misinformation we gain from others; nevertheless, these are the maps we depend on every day." (Peter Turchi, "Maps of the Imagination: The writer as cartographer", 2004)

"The world of a story is not merely the sum of all the words we put on a page, or on many pages. When we talk about entering the world of a story as a reader we refer to things we picture, or imagine, and responses we form - to characters, events - all of which are prompted by, but not entirely encompassed by, the words on the page." (Peter Turchi, "Maps of the Imagination: The writer as cartographer", 2004)

"The writer’s obligation is to make rewarding both the reader’s journey and his destination." (Peter Turchi, "Maps of the Imagination: The writer as cartographer", 2004)

"There is no end to the information we can use. A 'good' map provides the information we need for a particular purpose - or the information the mapmaker wants us to have. To guide us, a map’s designers must consider more than content and projection; any single map involves hundreds of decisions about presentation." (Peter Turchi, "Maps of the Imagination: The writer as cartographer", 2004)

✏️Cole N Knaflic - Collected Quotes

"Beyond annoying our audience by trying to sound smart, we run the risk of making our audience feel dumb. In either case, this is not a good user experience for our audience." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"By combining the visual and verbal, we set ourselves up for success when it comes to triggering the formation of long-term memories in our audience." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Concentrate on the pearls, the information your audience needs to know." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Exploratory analysis is what you do to understand the data and figure out what might be noteworthy or interesting to highlight to others." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"First, to whom are you communicating? It is important to have a good understanding of who your audience is and how they perceive you. This can help you to identify common ground that will help you ensure they hear your message. Second, What do you want your audience to know or do?" (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Further develop the situation or problem by covering relevant background. Incorporate external context or comparison points. Give examples that illustrate the issue. Include data that demonstrates the problem. Articulate what will happen if no action is taken or no change is made. Discuss potential options for addressing the problem. Illustrate the benefits of your recommended solution." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Having all the information in the world at our fingertips doesn’t make it easier to communicate: it makes it harder. The more information you’re dealing with, the more difficult it is to filter." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Highlighting one aspect can make other things harder to see one word of warning in using preattentive attributes: when you highlight one point in your story, it can actually make other points harder to see. When you’re doing exploratory analysis, you should mostly avoid the use of preattentive attributes for this reason. When it comes to explanatory analysis, however, you should have a specific story you are communicating to your audience. Leverage preattentive attributes to help make that story visually clear." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"I almost always use dark grey for the graph title. This ensures that it stands out, but without the sharp contrast you get from pure black on white (rather, I preserve the use of black for a standout color when I’m not using any other colors). A number of preattentive attributes are employed to draw attention to the Progress to date trend: color, thickness of line, presence of data marker and label on the final point, and the size of the corresponding text." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"If I had to pick a single go-to graph for categorical data, it would be the horizontal bar chart, which flips the vertical version on its side. Why? Because it is extremely easy to read. The horizontal bar chart is especially useful if your category names are long, as the text is written from left to right, as most audiences read, making your graph legible for your audience." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"If you do succeed in persuading them, you’ve only done so on an intellectual basis. That’s not good enough, because people are not inspired to act by reason alone." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"If you simply present data, it’s easy for your audience to say, Oh, that’s interesting, and move on to the next thing. But if you ask for action, your audience has to make a decision whether to comply or not. This elicits a more productive reaction from your audience, which can lead to a more productive conversation - one that might never have been started if you hadn’t recommended the action in the first place." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"In the field of design, experts speak of objects having 'affordances'. These are aspects inherent to the design that make it obvious how the product is to be used. For example, a knob affords turning, a button affords pushing, and a cord affords pulling. These characteristics suggest how the object is to be interacted with or operated. When sufficient affordances are present, good design fades into the background and you don’t even notice it." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"My base color is grey, not black, to allow for greater contrast since color stands out more against grey than black. For my attention-grabbing color, I often use blue for a number of reasons: (1) I like it, (2) you avoid issues of colorblindness that we’ll discuss momentarily, and (3) it prints well in black-and-white. That said, blue is certainly not your only option (and you’ll see many examples where I deviate from my typical blue for various reasons)." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"One thing to keep in mind with a table is that you want the design to fade into the background, letting the data take center stage. Don’t let heavy borders or shading compete for attention. Instead, think of using light borders or simply white space to set apart elements of the table." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Short-term memory has limitations. Specifically, people can keep about four chunks of visual information in their short-term memory at a given time. This means that if we create a graph with ten different data series that are ten different colors with ten different shapes of data markers and a legend off to the side, we’re making our audience work very hard going back and forth between the legend and the data to decipher what they are looking at." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Sometimes bar charts are avoided because they are common. This is a mistake. Rather, bar charts should be leveraged because they are common, as this means less of a learning curve for your audience." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"[...] tables interact with our verbal system, graphs interact with our visual system, which is faster at processing information." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"The 3-minute story is exactly that: if you had only three minutes to tell your audience what they need to know, what would you say? This is a great way to ensure you are clear on and can articulate the story you want to tell." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"The unique thing you get with a pie chart is the concept of there being a whole and, thus, parts of a whole. But if the visual is difficult to read, is it worth it?" (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"There is a story in your data. But your tools don’t know what that story is. That’s where it takes you - the analyst or communicator of the information - to bring that story visually and contextually to life." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Using a table in a live presentation is rarely a good idea. As your audience reads it, you lose their ears and attention to make your point verbally." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"What do you need your audience to know or do? This is the point where you think through how to make what you communicate relevant for your audience and form a clear understanding of why they should care about what you say." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"What would a successful outcome look like? If you only had a limited amount of time or a single sentence to tell your audience what they need to know, what would you say? In particular, I find that these last two questions can lead to insightful conversation." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"When we’re at the point of communicating our analysis to our audience, we really want to be in the explanatory space, meaning you have a specific thing you want to explain, a specific story you want to tell - probably about those two pearls." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"When you have just a number or two that you want to communicate: use the numbers directly." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Will you be encountering each other for the first time through this communication, or do you have an established relationship? Do they already trust you as an expert, or do you need to work to establish credibility? These are important considerations when it comes to determining how to structure your communication and whether and when to use data, and may impact the order and flow of the overall story you aim to tell." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"You should always want your audience to know or do something. If you can't concisely articulate that, you should revisit whether you need to communicate in the first place." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

✏️Brian Suda - Collected Quotes

"A candlestick chart provides an effective overview of the highs and lows within a given period of time. It wonʼt describe every last detail of what happened between the highs and lows, or precisely when they occurred, but it does reveal a trend, something that would be near impossible in a table." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"A sin of omission – leaving something out – is a strong one and not always recognized; itʼs hard to ask for something you donʼt know is missing. When looking into the data, even before it is graphed and charted, there is potential for abuse. Simply not having all the data or the correct data before telling your story can cause problems and unhappy endings." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"An indication that the data is not statistically sound is when it is almost too precise." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Another way to obscure the truth is to hide it with relative numbers. […] Relative scales are always given as percentages or proportions. An increase or decrease of a given percentage only tells us part of the story, however. We are missing the anchoring of absolute values." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Be aware that bar charts provide ample opportunities for chart junk. The space within the bars is enticingly empty and it is tempting to put images or textures in the background. Some designers even swap out the standard bars for graphics." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Colour is a very powerful way to draw attention to specific portions of the design. Colour evokes feelings and emotions, making it an essential component in branding." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Dealing with a circular visualization and trying to compare its radial portions is always problematic. When designing with data, the story should always be told as clearly as possible. To do so, it is often best to avoid round charts and graphs." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Good graphic design is not a panacea for bad copy, poor layout or misleading statistics. If any one of these facets are feebly executed it reflects poorly on the work overall, and this includes bad graphs and charts." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"It is tempting to make charts more engaging by introducing fancy graphics or three dimensions so they leap off the page, but doing so obscures the real data and misleads people, intentionally or not." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"One way a chart can lie is through overemphasis of the size and scale of items, particularly when the dimension of depth isnʼt considered." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Part of the problem with using gauges and dials as alerts is that they become part of the background. If 99% of the time the needle sits in the green, the gauge isnʼt worth looking at; then that one per cent of the time when it is in the red, the gauge will go unnoticed." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"So what is the difference between a chart or graph and a visualization? […] a chart or graph is a clean and simple atomic piece; bar charts contain a short story about the data being presented. A visualization, on the other hand, seems to contain much more ʻchart junkʼ, with many sometimes complex graphics or several layers of charts and graphs. A visualization seems to be the super-set for all sorts of data-driven design." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Sometimes itʼs better to have fewer choices and focus on the charts that best convey the story. A doughnut chart is not one of these. By removing the centre of a pie chart, it further hinders the ability to judge the weight of each segment. Moving from a healthy wedge to two arcs makes it harder for people to comprehend what value is represented. We know that a full pie chart is one hundred per cent and that any wedge is a fraction of that; if we are presented with only an arc, is it equivalent to the wedge, or is it less because it is missing a portion?" (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"The amount of information rendered in a single financial graph is easily equivalent to thousands of words of text or a page-sized table of raw values. A graph illustrates so many characteristics of data in a much smaller space than any other means. Charts also allow us to tell a story in a quick and easy way that words cannot." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"The biggest difference between line graphs and sparklines is that a sparkline is compact with no grid lines. It isnʼt meant to give precise values; rather, it should be considered just like any other word in the sentence. Its general shape acts as another term and lends additional meaning in its context. The driving forces behind these compact sparklines are speed and convenience." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Using colour, itʼs possible to increase the density of information even further. A single colour can be used to represent two variables simultaneously. The difficulty, however, is that there is a limited amount of information that can be packed into colour without confusion." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

IT: Privacy (Just the Quotes)

"The personal life of every individual is based on secrecy, and perhaps it is partly for that reason that civilized man is so nervously anxious that personal privacy should be respected." (Anton Chekhov, "A Doctor's Visit", 1898)

"Solitude and privacy have become more essential to the individual; but modern enterprise and invention have, through invasions upon his privacy, subjected him to mental pain and distress." (Samuel D Warren, "The Development of the Right of Privacy in New York", 1954)

"The fantastic advances in the field of electronic communication constitute a greater danger to the privacy of the individual." (Earl Warren, "Concurring in the judgment, Lopez v. United States 373 U.S. 427", 1963)

"Complete and accurate surveillance as a means of control is probably a practical impossibility. What is much more likely is a loss of privacy and constant inconvenience as the wrong people gain access to information, as one wastes time convincing the inquisitors that one is in fact innocent, or as one struggles to untangle the errors of the errant machine." (Victor C Ferkiss, "Technological Man: The Myth and the Reality", 1969)

"Privacy invasion is now one of biggest knowledge industries." (Marshall McLuhan, "Culture Is Our Business", 1970)

"Privacy - like eating and breathing - is one of life's basic requirements." (Katherine Neville, "A Calculated Risk: A Novel", 1992)

"If machines knew as much about each other as we know about each other (even in our privacy), the ecology of machines would be indomitable." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995) 

"Privacy is a type of conversation. Firms should view privacy not as some inconvenient obsession of customers that must be snuck around but more as a way to cultivate a genuine relationship." (Kevin Kelly, "New Rules for the New Economy: 10 radical strategies for a connected world", 1998)

"The first form of semantic data on the Web was metadata information about information. (There happens to be a company called Metadata, but I use the term here as a generic noun, as it has been used for many years.) Metadata consist of a set of properties of a document. By definition, metadata are data, as well as data about data. They describe catalogue information about who wrote Web pages and what they are about; information about how Web pages fit together and relate to each other as versions; translations, and reformattings; and social information such as distribution rights and privacy codes." (Tim Berners-Lee, "Weaving the Web", 1999)

"Privacy is not a static construct. It is not an inherent property of any particular information or setting. It is a process by which people seek to have control over a social situation by managing impressions, information flows, and context." (Danah Boyd, "It's Complicated: The Social Lives of Networked Teens", 2014)

"Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say." (Edward Snowden, 2015)

"Data governance policies must not enforce constraints on data - Data governance intends to control the level of democracy within the data lake. Its sole purpose of existence is to maintain the quality level through audits, compliance, and timely checks. Data flow, either by its size or quality, must not be constrained through governance norms. [...] Effective data governance elevates confidence in data lake quality and stability, which is a critical factor to data lake success story. Data compliance, data sharing, risk and privacy evaluation, access management, and data security are all factors that impact regulation." (Saurabh Gupta et al, "Practical Enterprise Data Lake Insights", 2018)

"Metadata is the key to effective data governance. Metadata in this context is the data that defines the structure and attributes of data. This could mean data types, data privacy attributes, scale, and precision. In general, quality of data is directly proportional to the amount and depth of metadata provided. Without metadata, consumers will have to depend on other sources and mechanisms." (Saurabh Gupta et al, "Practical Enterprise Data Lake Insights", 2018)

"Data privacy, data confidentiality, and data protection are sometimes incorrectly diluted with security. For example, data privacy is related to, but not the same as, data security. Data security is concerned with assuring the confidentiality, integrity, and availability of data. Data privacy focuses on how and to what extent businesses may collect and process information about individuals." (Bill Inmon et al, "Building the Data Lakehouse", 2021)

✏️Allan C Haskell - Collected Quotes

"All charts should be given a comprehensive title, that there may be no doubt as to what data the chart is intended to cover. This is especially necessary in connection with separate exhibits used for illustrating statements in special reports, as when the charts are not given distinct titles they are valueless as records when detached from the reports." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"An exact knowledge of conditions, and consequent timely application of praise or of constructive criticism, is one of the chief forces of the executive in securing satisfactory results. Undeserved criticism is unjust and destroys-initiative, while unmerited praise tends to render the executive ridiculous in the eyes of his subordinates; both are detrimental to discipline and weaken the power of the executive." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"At the time a chart is drawn explanatory notes should be used unsparingly and all curves or diagrams should be so keyed or lettered that there will be no question as to just what each represents when the chart is referred to later. When it is not necessary to make blue-prints, different colored inks or water-color paints may be used in a drawing-pen to distinguish one curve from another [...]" (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Every business has its own particular sort of rat holes, through which its profits are carried piecemeal, and in quantities hardly noticeable at the time, but which aggregate thousands every year. The best way to plug these sources of loss is by accumulating data in regard to them and then keeping this data prominently before the executive."  (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Failure to succeed greatly in management usually occurs not so much from lack of knowledge of the important principles of the science of management as from failure to apply them. Most of the principles of successful management are old, and many of them have received sufficient publicity to be well known, but managers are curiously prone to look upon managerial success as a personal attribute that is slightly dependent on principles or laws." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"For any manager to utilize graphic methods for visualizing the vital facts of his business, in the first place it must be impressed upon his that the method will produce the results for him and then he must know how to get up a chart correctly, and last, but far from least, he must know what the essential facts of his business are. Charts, in themselves, mean little and like many another force for the accomplishment of good, if misdirected, may result unprofitably." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Generally speaking, the plotting of a curve consists of graphically representing numbers and equations by the relation of points and lines with reference to other given lines or to a given point." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Graphic methods convey to the mind a more comprehensive grasp of essential features than do written reports, because one can naturally gather interesting details from a picture in far less time than from a written description. Further than this, the examination of a picture allows one to make deductions of his own, while in the case of a written description the reader must, to a great degree, accept the conclusions of the author." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Graphic representation by means of charts depends upon the super-position of special lines or curves upon base lines drawn or ruled in a standard manner. For the economic construction of these charts as well as their correct use it is necessary that the standard rulings be correctly designed." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"In working through graphics one has, however, to be exceedingly cautious in certain particulars, for instance, when a set of figures, dynamical or financial, are available they are, so long as they are tabulated, instinctively taken merely at their face value. When plotted, however, there is a temptation to extrapolation which is well nigh irresistible to the untrained mind. Sometimes the process can be safely employed, but it requires a rather comprehensive knowledge of the facts that lie back of the data to tell when to go ahead and when to stop." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"It is not possible to lay down any hard and fast rules for determining what chart is the best for any given problem. Ordinarily that one is the best which will produce the quickest and clearest results. but unfortunately it is not always possible to construct the clearest one in the least time. Experience is the best guide. Generally speaking, a rectilinear chart is best adapted for equations of the first degree, logarithmic for those other than the first degree and not containing over two variables, and alignment charts where there are three or more variables. However, nearly every person becomes more or less familiar with one type of chart and prefers to adhere to the use of that type because he does not care to take the time and trouble to find out how to use the others. It is best to know what the possibilities of all types are and to be governed accordingly when selecting one or the other for presenting or working out certain data." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Many people imagine that graphic charts cannot be understood except by expert mathematicians who have devoted years of study to the subject. This is a mistaken idea, and if instead of passing over charts as if they were something beyond their comprehension more people would make an effort to read them, much valuable time would be saved. It is true that some charts covering technical data are difficult even for an expert mathematician to understand, but this is more often the fault of the person preparing the charts than of the system." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Nothing is so illuminating as a set of properly proportioned diagrams. [...] In addition to the significance of graphics in analytical work, it is likewise a valuable aid to the memory. A picture is manifestly more readily retained in mind than a description of the same subject, no matter how vividly it may have been expressed. A pictorial or diagrammatic illustration usually produces a firmer and more lasting impression than any composition of words or tabulation of figures, however well they may be arranged or set forth." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"One of the most valuable uses to which charts may be put is that of analysis - the analytical study of facts which many times do not adhere to any known mathematical law, but which are nevertheless capable of being reduced to a workable form." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Since a table is a collection of certain sets of data, a chart with one curve representing each set of data can be made to take the place of the table. Wherever a chart can be plotted by straight lines, the speed of this is infinitely greater than making out a table, and where the curvilinear law is known, or can be approximated by the use of the empiric law, the speed is but little less." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"The best-known function of charts is for demonstration purposes, to show up facts. When so presented they do not require a trained mind for their appreciation, since the spatial sense through the optic nerve is among the commonest of the human attributes." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"The practice of drawing several curves on the same sheet is not to be commended except in cases where the curves will not intersect. A crowded chart on which the curves frequently intersect resembles a Chinese puzzle more than a graphic record, and a report submitted in figures is to be preferred to a chart of this kind. Even when the curves do not intersect, they should be made in different colors in order that they may be readily distinguished, one from the other." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"The problem of the executive, then - once his organization is perfected - is to secure live data covering the exact conditions of the business at all times. These data should be arranged so as to give him all the facts, subordinated according to their relative bearing upon net earnings, and do so with the least demand upon his time. Furthermore, these facts must be so exhibited that the general laws underlying the business may be easily and accurately deduced and standards of accomplishment set which will be a continual incentive to greater accomplishment." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"The zero of the scale should appear on every chart, and should shown by a heavy line carried across the sheet. If this is not done the reader may assume the bottom of the sheet to be zero and so be misled. The scale should be graduated from zero to a little over the maximum figure to be plotted on the charts, so that there will be a space between the highest peak on the curve and the top of the chart." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Under certain conditions, however, the ordinary form of graphic chart is slightly misleading. It will be conceded that its true function is to portray comparative fluctuations. This result is practically secured when the factors or quantities compared are nearly of the same value or volume, but analysis will show that this is not accomplished when the amounts compared differ greatly in value or volume. [...] The same criticism applies to charts which employ or more scales for various curve. If the different scale are in proper proportion, the result is the same as with one scale, but when two or more scales are used which are not proportional an indication may be given with respect to comparative fluctuations which is absolutely false." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"When dealing with very large quantities it is not always practicable to use a scale which starts at zero, and is carried up by even steps to a figure representing the highest peak on the curve. Such a chart would either be too large for convenient handling, or else the scale would have to be condensed so that only very large fluctuations would be indicated on the curve. In a ease of this kind the best practice is to start the at zero, and just above this point draw a wavy line across the sheet to indicate that the scale is broken at this point. This line can be very easily drawn with an ordinary serrated edge ruler as used by many accountants. The scale starts again on the upper side of the wavy line at a figure a little lower than the lowest point on the curve, and is carried up by even steps to a figure a little above the highest point to be shown on the curve." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Wherever unusual peaks or valleys occur on a curve it is a good plan to mark these points with a small figure inside a circle. This figure should refer to a note on the back of the chart explaining the reason for the unusual condition. It is not always sufficient to show that a certain item is unusually high or low; the executive will want to know why it is that way." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"With the ordinary scale, fluctuations in large factors are very noticeable, while relatively greater fluctuations in smaller factors are barely apparent. The semi-logarithmic scale permits the graphic representation of changes in every quantity on the same basis, without respect to the magnitude of the quantity itself. At the same time, it shows the actual value by reference to the numbers in the scale column. By indicating both absolute and relative value and changes to one scale, it combines the advantages of both the natural and percentage scale, without the disadvantages of either." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)