11 June 2016

Strategic Management: Resilience (Definitions)

"The ability to recover from challenges or to overcome obstacles. In a social-ecological context this refers to the innovation capacity of the organization to successfully address societal and environmental challenges." (Rick Edgeman & Jacob Eskildsen, "Social-Ecological Innovation", 2014)

"The quality of being able to absorb systemic 'shocks' without being destroyed even if recovery produces an altered state to that of the status quo ante." (Philip Cooke, "Regional Innovation Systems in Centralised States: Challenges, Chances, and Crossovers", 2015)

"The ability of an organization to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets, and overall brand equity. Business resilience goes a step beyond disaster recovery, by offering post-disaster strategies to avoid costly downtime, shore up vulnerabilities, and maintain business operations in the face of additional, unexpected breaches." (William Stallings, "Effective Cybersecurity: A Guide to Using Best Practices and Standards", 2018)

"A capability to anticipate, prepare for, respond to, and recover from significant multi-hazard threats with minimum damage to social well-being, the economy, and the environment." (Carolyn N Stevenson, "Addressing the Sustainable Development Goals Through Environmental Education", 2019)

"The ability of a project to readily resume from unexpected events, threats or actions." (Phil Crosby, "Shaping Mega-Science Projects and Practical Steps for Success", 2019)

"The ability of an infrastructure to resist, respond and overcome adverse events" (Konstantinos Apostolou et al, "Business Continuity of Critical Infrastructures for Safety and Security Incidents", 2020)

"The capacity to respond to, adapt and learn from stressors and changing conditions." (Naomi Borg & Nader Naderpajouh, "Strategies for Business Sustainability in a Collaborative Economy", 2020)

"The word resilience refers to the ability to overcome critical moments and adapt after experiencing some unusual and unexpected situation. It also indicates return to normal." (José G Vargas-Hernández, "Urban Socio-Ecosystems Green Resilience", 2021)

"Operational resilience is a set of techniques that allow people, processes and informational systems to adapt to changing patterns. It is the ability to alter operations in the face of changing business conditions. Operationally resilient enterprises have the organizational competencies to ramp up or slow down operations in a way that provides a competitive edge and enables quick and local process modification." (Gartner)

[Operational resilience:] "The ability of an organization to absorb the impact of any unexpected event without failing to deliver on its brand promise." (Forrester)

[Business resilience:] "The ability to thrive in the face of unpredictable events and circumstances without deteriorating customer experience or sacrificing the long-term viability of the company." (Forrester)

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