📉Graphical Representation: Shape (Just the Quotes)

"The impression created by a chart depends to a great extent on the shape of the grid and the distribution of time and amount scales. When your individual figures are a part of a series make sure your own will harmonize with the other illustrations in spacing of grid rulings, lettering, intensity of lines, and planned to take the same reduction by following the general style of the presentation." (Anna C Rogers, "Graphic Charts Handbook", 1961)

"A good graphic must give the impression that its various parts all belong together. They must be arranged in such a way that the illustration looks like a single entity. A good graphic chart should be more than just the sum of its individual lines, shapes, and shades. It should be more than the individual bars in a bar chart, more than the pieces of a pie chart, more than the boxes in a flow chart. Unity requires the establishment of coherent relationships among the component parts of the drawing. These relationships can be depicted in a very direct manner through the use of connecting lines that serve to connect shapes." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"A graphic is an illustration that, like a painting or drawing, depicts certain images on a flat surface. The graphic depends on the use of lines and shapes or symbols to represent numbers and ideas and show comparisons, trends, and relationships. The success of the graphic depends on the extent to which this representation is transmitted in a clear and interesting manner." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"The more complex the shape of any object, the more difficult it is to perceive it. The nature of thought based on the visual apprehension of objective forms suggests, therefore, the necessity to keep all graphics as simple as possible. Otherwise, their meaning will be lost or ambiguous, and the ability to convey the intended information and to persuade will be inhibited." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"Maps containing marks that indicate a variety of features at specific locations are easy to produce and often revealing for the reader. You can use dots, numbers, and shapes, with or without keys. The basic map must always be simple and devoid of unnecessary detail. There should be no ambiguity about what happens where." (Bruce Robertson, "How to Draw Charts & Diagrams", 1988)

"Visual thinking can begin with the three basic shapes we all learned to draw before kindergarten: the triangle, the circle, and the square. The triangle encourages you to rank parts of a problem by priority. When drawn into a triangle, these parts are less likely to get out of order and take on more importance than they should. While the triangle ranks, the circle encloses and can be used to include and/or exclude. Some problems have to be enclosed to be managed. Finally, the square serves as a versatile problem-solving tool. By assigning it attributes along its sides or corners, we can suddenly give a vague issue a specific place to live and to move about." (Terry Richey, "The Marketer's Visual Tool Kit", 1994)

"Functional visualizations are more than innovative statistical analyses and computational algorithms. They must make sense to the user and require a visual language system that uses color, shape, line, hierarchy and composition to communicate clearly and appropriately, much like the alphabetic and character-based languages used worldwide between humans." (Matt Woolman, "Digital Information Graphics", 2002)

"The visual representation of a scale - an axis with ticks - looks like a ladder. Scales are the types of functions we use to map varsets to dimensions. At first glance, it would seem that constructing a scale is simply a matter of selecting a range for our numbers and intervals to mark ticks. There is more involved, however. Scales measure the contents of a frame. They determine how we perceive the size, shape, and location of graphics. Choosing a scale" (even a default decimal interval scale) requires us to think about what we are measuring and the meaning of our measurements. Ultimately, that choice determines how we interpret a graphic." (Leland Wilkinson, "The Grammar of Graphics" 2nd Ed., 2005)

"Symmetry and skewness can be judged, but boxplots are not entirely useful for judging shape. It is not possible to use a boxplot to judge whether or not a dataset is bell-shaped, nor is it possible to judge whether or not a dataset may be bimodal." (Jessica M Utts & Robert F Heckard, "Mind on Statistics", 2007)

"The biggest difference between line graphs and sparklines is that a sparkline is compact with no grid lines. It isnʼt meant to give precise values; rather, it should be considered just like any other word in the sentence. Its general shape acts as another term and lends additional meaning in its context. The driving forces behind these compact sparklines are speed and convenience." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"[...] the form of a technological object must depend on the tasks it should help with. This is one of the most important principles to remember when dealing with infographics and visualizations: The form should be constrained by the functions of your presentation. There may be more than one form a data set can adopt so that readers can perform operations with it and extract meanings, but the data cannot adopt any form. Choosing visual shapes to encode information should not be based on aesthetics and personal tastes alone." (Alberto Cairo, "The Functional Art", 2011)

"By giving numbers a proper shape, by visually encoding them, the graphic has saved you time and energy that you would otherwise waste if you had to use a table that was not designed to aid your mind." (Alberto Cairo, "The Functional Art", 2011)

"A common mistake is that all visualization must be simple, but this skips a step. You should actually design graphics that lend clarity, and that clarity can make a chart 'simple' to read. However, sometimes a dataset is complex, so the visualization must be complex. The visualization might still work if it provides useful insights that you wouldn’t get from a spreadsheet. […] Sometimes a table is better. Sometimes it’s better to show numbers instead of abstract them with shapes. Sometimes you have a lot of data, and it makes more sense to visualize a simple aggregate than it does to show every data point." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"Data is more than numbers, and to visualize it, you must know what it represents. Data represents real life. It’s a snapshot of the world in the same way that a photograph captures a small moment in time. […] The connection between data and what it represents is key to visualization that means something. It is key to thoughtful data analysis. It is key to a deeper understanding of your data. Computers do a bulk of the work to turn numbers into shapes and colors, but you must make the connection between data and real life, so that you or the people you make graphics for extract something of value." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"Upon discovering a visual image, the brain analyzes it in terms of primitive shapes and colors. Next, unity contours and connections are formed. As well, distinct variations are segmented. Finally, the mind attracts active attention to the significant things it found. That process is permanently running to react to similarities and dissimilarities in shapes, positions, rhythms, colors, and behavior. It can reveal patterns and pattern-violations among the hundreds of data values. That natural ability is the most important thing used in diagramming." (Vasily Pantyukhin, "Principles of Design Diagramming", 2015)

"Some scientists (e.g., econometricians) like to work with mathematical equations; others" (e.g., hard-core statisticians) prefer a list of assumptions that ostensibly summarizes the structure of the diagram. Regardless of language, the model should depict, however qualitatively, the process that generates the data - in other words, the cause-effect forces that operate in the environment and shape the data generated." (Judea Pearl & Dana Mackenzie, "The Book of Why: The new science of cause and effect", 2018)

"There is no ‘correct’ way to display sets of numbers: each of the plots we have used has some advantages: strip-charts show individual points, box-and-whisker plots are convenient for rapid visual summaries, and histograms give a good feel for the underlying shape of the data distribution." (David Spiegelhalter, "The Art of Statistics: Learning from Data", 2019)

"Data that is well prepared makes the analysis easier and allows a deeper exploration of patterns. It helps the analyst sift through the data with less friction. Data that is well crafted holds up to rigorous analysis and presentation. It removes the wall between us and the data and allows us to see the patterns. Well-shaped data isn't only functional, it's also aesthetic." (Vidya Setlur & Bridget Cogley, "Functional Aesthetics for data visualization", 2022)

"Graphic design is not just about making things look good. It is a powerful combination of form and function that uses visual elements to communicate a message. Form refers to the physical appearance of a design, such as its shape, color, and typography. Function refers to the purpose of a design, such as what it is trying to communicate or achieve. A good graphic design is both visually appealing and functional. It uses the right combination of form and function to communicate its message effectively. Graphic design is also a strategic and thoughtful craft. It requires careful planning and execution to create a design that is both effective and aesthetically pleasing." (Faith Aderemi, "The Essential Graphic Design Handbook", 2024)

📉Graphical Representation: Value (Just the Quotes)

"All charts should be given a comprehensive title, that there may be no doubt as to what data the chart is intended to cover. This is especially necessary in connection with separate exhibits used for illustrating statements in special reports, as when the charts are not given distinct titles they are valueless as records when detached from the reports." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"One of the greatest values of the graphic chart is its use in the analysis of a problem. Ordinarily, the chart brings up many questions which require careful consideration and further research before a satisfactory conclusion can be reached. A properly drawn chart gives a cross-section picture of the situation. While charts may bring out, hidden facts in tables or masses of data, they cannot take the place of careful, analysis. In fact, charts may be dangerous devices when in the hands of those unwilling to base their interpretations upon careful study. This, however, does not detract from their value when they are properly used as aids in solving statistical problems." (John R Riggleman & Ira N Frisbee, "Business Statistics", 1938)

"The great trouble with all business data upon which the statisticians and economists base their forecasts is that they are ancient history before they ever become available. They pertain to conditions which existed some weeks or months previous. The figures for what is going on at the moment in all lines of business are never available. A business index, while of great interest and value, is always historical and never predictive." (Walter E Weld, "How to Chart; Facts from Figures with Graphs", 1959)

"In some situations. the terms describing the data are common knowledge and can be expected to be understood by most individuals. In others. the data is to be used by experts in a particular field, who also can be expected to know the terms. But when technical terms may be misunderstood by the reader. they should be clearly defined. This also implies that terms and concepts should be clearly defined before the original data is gathered. Obviously. one has to know what kind of information to gather for that stage to be of any value." (Cecil H Meyers, "Handbook of Basic Graphs: A modern approach", 1970)

"Understandability implies that the graph will mean something to the audience. If the presentation has little meaning to the audience, it has little value. Understandability is the difference between data and information. Data are facts. Information is facts that mean something and make a difference to whoever receives them. Graphic presentation enhances understanding in a number of ways. Many people find that the visual comparison and contrast of information permit relationships to be grasped more easily. Relationships that had been obscure become clear and provide new insights." (Anker V Andersen, "Graphing Financial Information: How accountants can use graphs to communicate", 1983)

"When the data are magnitudes, it is helpful to have zero included in the scale so we can see its value relative to the value of the data. But the need for zero is not so compelling that we should allow its inclusion to ruin the resolution of the data on the graph." (William S Cleveland, "The Elements of Graphing Data", 1985)

"The real value of dashboard products lies in their ability to replace hunt‐and‐peck data‐gathering techniques with a tireless, adaptable, information‐flow mechanism. Dashboards transform data repositories into consumable information." (Gregory L Hovis, "Stop Searching for Information Monitor it with Dashboard Technology," DM Direct, 2002)"A diagram is a graphic shorthand. Though it is an ideogram, it is not necessarily an abstraction. It is a representation of something in that it is not the thing itself. In this sense, it cannot help but be embodied. It can never be free of value or meaning, even when it attempts to express relationships of formation and their processes. At the same time, a diagram is neither a structure nor an abstraction of structure." (Peter Eisenman, "Written Into the Void: Selected Writings", 1990-2004, 2007)

"A graphic display has many purposes, but it achieves its highest value when it forces us to see what we were not expecting." (Howard Wainer, "Graphic Discovery: A trout in the milk and other visuals" 2nd, 2008)

"Placing a fact within a context increases its value greatly. […] . An efficacious way to add context to statistical facts is by embedding them in a graphic. Sometimes the most helpful context is geographical, and shaded maps come to mind as examples. Sometimes the most helpful context is temporal, and time-based line graphs are the obvious choice. But how much time? The ending date (today) is usually clear, but where do you start? The starting point determines the scale. […] The starting point and hence the scale are determined by the questions that we expect the graph to answer." (Howard Wainer, "Graphic Discovery: A trout in the milk and other visuals" 2nd, 2008)

"Communication is the primary goal of data visualization. Any element that hinders - rather than helps - the reader, then, needs to be changed or removed: labels and tags that are in the way, colors that confuse or simply add no value, uncomfortable scales or angles. Each element needs to serve a particular purpose toward the goal of communicating and explaining information. Efficiency matters, because if you’re wasting a viewer’s time or energy, they’re going to move on without receiving your message." (Noah Iliinsky & Julie Steel, "Designing Data Visualizations", 2011)

"Done well, annotation can help explain and facilitate the viewing and interpretive experience. It is the challenge of creating a layer of user assistance and user insight: how can you maximize the clarity and value of engaging with this visualization design?" (Andy Kirk, "Data Visualization: A successful design process", 2012)

"Simplicity for data visualization often focuses on minimizing the number of elements that do not add value to your display. These include borders, gridlines, axes lines, and boxes, which can easily distract from your core message. This recommendation also relates to the information itself. You should strive to create a visualization that focuses on specific aspects of the data, rather than including all fields and metrics but not saying much about any of them." (Andy Kriebel & Eva Murray, "#MakeoverMonday: Improving How We Visualize and Analyze Data, One Chart at a Time", 2018)

📉Graphical Representation: Clarity (Just the Quotes)

"The essential quality of graphic representations is clarity. If the diagram fails to give a clearer impression than the tables of figures it replaces, it is useless. To this end, we will avoid complicating the diagram by including too much data." (Armand Julin, "Summary for a Course of Statistics, General and Applied", 1910)

"The title for any chart presenting data in the graphic form should be so clear and so complete that the chart and its title could be removed from the context and yet give all the information necessary for a complete interpretation of the data. Charts which present new or especially interesting facts are very frequently copied by many magazines. A chart with its title should be considered a unit, so that anyone wishing to make an abstract of the article in which the chart appears could safely transfer the chart and its title for use elsewhere." (Willard C Brinton, "Graphic Methods for Presenting Facts", 1919) 

"The use of two or more amount scales for comparisons of series in which the units are unlike and, therefore, not comparable [...] generally results in an ineffective and confusing presentation which is difficult to understand and to interpret. Comparisons of this nature can be much more clearly shown by reducing the components to a comparable basis as percentages or index numbers." (Rufus R Lutz, "Graphic Presentation Simplified", 1949)

"Good design looks right. It is simple (clear and uncomplicated). Good design is also elegant, and does not look contrived. A map should be aesthetically pleasing, thought provoking, and communicative." (Arthur H Robinson, "Elements of Cartography", 1953)

"Charts and graphs represent an extremely useful and flexible medium for explaining, interpreting, and analyzing numerical facts largely by means of points, lines, areas, and other geometric forms and symbols. They make possible the presentation of quantitative data in a simple, clear, and effective manner and facilitate comparison of values, trends, and relationships. Moreover, charts and graphs possess certain qualities and values lacking in textual and tabular forms of presentation." (Calvin F Schmid, "Handbook of Graphic Presentation", 1954)

"Although flow charts are not used to portray or interpret statistical data, they possess definite utility for certain kinds of research and administrative problems. With a well-designed flow chart it is possible to present a large number of facts and relationships simply, clearly, and accurately, without resorting to extensive or involved verbal description." (Anna C Rogers, "Graphic Charts Handbook", 1961)

"Charts and graphs are a method of organizing information for a unique purpose. The purpose may be to inform, to persuade, to obtain a clear understanding of certain facts, or to focus information and attention on a particular problem. The information contained in charts and graphs must, obviously, be relevant to the purpose. For decision-making purposes. information must be focused clearly on the issue or issues requiring attention. The need is not simply for 'information', but for structured information, clearly presented and narrowed to fit a distinctive decision-making context. An advantage of having a 'formula' or 'model' appropriate to a given situation is that the formula indicates what kind of information is needed to obtain a solution or answer to a specific problem." (Cecil H Meyers, "Handbook of Basic Graphs: A modern approach", 1970)

"Tables are [...] the backbone of most statistical reports. They provide the basic substance and foundation on which conclusions can be based. They are considered valuable for the following reasons: (1) Clarity - they present many items of data in an orderly and organized way. (2) Comprehension - they make it possible to compare many figures quickly. (3) Explicitness - they provide actual numbers which document data presented in accompanying text and charts. (4) Economy - they save space, and words. (5) Convenience - they offer easy and rapid access to desired items of information." (Peter H Selby, "Interpreting Graphs and Tables", 1976)

"If two or more data paths ate to appear on the graph. it is essential that these lines be labeled clearly, or at least a reference should be provided for the reader to make the necessary identifications. While clarity seems to be a most obvious goal, graphs with inadequate or confusing labeling do appear in publications, The user should not find identification of data paths troublesome or subject to misunderstanding. The designer normally should place no more than three data paths on the graph to prevent confusion - particularly if the data paths intersect at one or more points on the Cartesian plane." (Cecil H Meyers, "Handbook of Basic Graphs: A modern approach", 1970)

"It should be noted that graphics for the purpose of clarity should not be a substitute for words and numbers in the narrative text. The graphics presentation is used to supplement the narrative; otherwise. there wouldn't be anything to clarify." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"Understanding is accomplished through: (a) the use of relative size of the shapes used in the graphic; (b) the positioning of the graphic-line forms; (c) shading; (d) the use of scales of measurement; and (e) the use of words to label the forms in the graphic. In addition. in order for a person to attach meaning to a graphic it must also be simple, clear, and appropriate." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"Although arguments can be made that high data density does not imply that a graphic will be good, nor one with low density bad, it does reflect on the efficiency of the transmission of information. Obviously, if we hold clarity and accuracy constant, more information is better than less. One of the great assets of graphical techniques is that they can convey large amounts of information in a small space." (Howard Wainer, "How to Display Data Badly", The American Statistician Vol. 38(2), 1984) 

"A common mistake is that all visualization must be simple, but this skips a step. You should actually design graphics that lend clarity, and that clarity can make a chart 'simple' to read. However, sometimes a dataset is complex, so the visualization must be complex. The visualization might still work if it provides useful insights that you wouldn’t get from a spreadsheet. […] Sometimes a table is better. Sometimes it’s better to show numbers instead of abstract them with shapes. Sometimes you have a lot of data, and it makes more sense to visualize a simple aggregate than it does to show every data point." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"Put everything together - from understanding data, to exploration, clarity, and adapting to an audience - and you get a general process for how to make data graphics."  (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"Understandability implies that the graph will mean something to the audience. If the presentation has little meaning to the audience, it has little value. Understandability is the difference between data and information. Data are facts. Information is facts that mean something and make a difference to whoever receives them. Graphic presentation enhances understanding in a number of ways. Many people find that the visual comparison and contrast of information permit relationships to be grasped more easily. Relationships that had been obscure become clear and provide new insights." (Anker V Andersen, "Graphing Financial Information: How accountants can use graphs to communicate", 1983)

"The effective communication of information in visual form, whether it be text, tables, graphs, charts or diagrams, requires an understanding of those factors which determine the 'legibility', 'readability' and 'comprehensibility', of the information being presented. By legibility we mean: can the data be clearly seen and easily read? By readability we mean: is the information set out in a logical way so that its structure is clear and it can be easily scanned? By comprehensibility we mean: does the data make sense to the audience for whom it is intended? Is the presentation appropriate for their previous knowledge, their present information needs and their information processing capacities?" (Linda Reynolds & Doig Simmonds, "Presentation of Data in Science" 4th Ed, 1984)

"Clear vision is a vital aspect of graphs. The viewer must be able to visually disentangle the many different items that appear on a graph." (William S Cleveland, "The Elements of Graphing Data", 1985)

"Good graphics can be spoiled by bad annotation. Labels must always be subservient to the information to be conveyed, and legibility should never be sacrificed for style. All the information on the sheet should be easy to read, and more important, easy to interpret. The priorities of the information should be clearly expressed by the use of differing sizes, weights and character of letters." (Bruce Robertson, "How to Draw Charts & Diagrams", 1988)

"Information needs representation. The idea that it is possible to communicate information in a 'pure' form is fiction. Successful risk communication requires intuitively clear representations. Playing with representations can help us not only to understand numbers (describe phenomena) but also to draw conclusions from numbers (make inferences). There is no single best representation, because what is needed always depends on the minds that are doing the communicating." (Gerd Gigerenzer, "Calculated Risks: How to know when numbers deceive you", 2002)

"Most dashboards fail to communicate efficiently and effectively, not because of inadequate technology (at least not primarily), but because of poorly designed implementations. No matter how great the technology, a dashboard's success as a medium of communication is a product of design, a result of a display that speaks clearly and immediately. Dashboards can tap into the tremendous power of visual perception to communicate, but only if those who implement them understand visual perception and apply that understanding through design principles and practices that are aligned with the way people see and think." (Stephen Few, "Information Dashboard Design", 2006)

"Perception requires imagination because the data people encounter in their lives are never complete and always equivocal. [...] We also use our imagination and take shortcuts to fill gaps in patterns of nonvisual data. As with visual input, we draw conclusions and make judgments based on uncertain and incomplete information, and we conclude, when we are done analyzing the patterns, that out picture is clear and accurate. But is it?" (Leonard Mlodinow, "The Drunkard’s Walk: How Randomness Rules Our Lives", 2008)

"[...] communicating with data is less often about telling a specific story and more like starting a guided conversation. It is a dialogue with the audience rather than a monologue. While some data presentations may share the linear approach of a traditional story, other data products (analytical tools, in particular) give audiences the flexibility for exploration. In our experience, the best data products combine a little of both: a clear sense of direction defined by the author with the ability for audiences to focus on the information that is most relevant to them. The attributes of the traditional story approach combined with the self-exploration approach leads to the guided safari analogy." (Zach Gemignani et al, "Data Fluency", 2014)

"Usually, diagrams contain some noise - information unrelated to the diagram’s primary goal. Noise is decorations, redundant, and irrelevant data, unnecessarily emphasized and ambiguous icons, symbols, lines, grids, or labels. Every unnecessary element draws attention away from the central idea that the designer is trying to share. Noise reduces clarity by hiding useful information in a fog of useless data. You may quickly identify noise elements if you can remove them from the diagram or make them less intense and attractive without compromising the function." (Vasily Pantyukhin, "Principles of Design Diagramming", 2015)

"Commonly, data do not make a clear and unambiguous statement about our world, often requiring tools and methods to provide such clarity. These methods, called statistical data analysis, involve collecting, manipulating, analyzing, interpreting, and presenting data in a form that can be used, understood, and communicated to others." (Forrest W Young et al, "Visual Statistics: Seeing data with dynamic interactive graphics", 2016)

"A well-designed graph clearly shows you the relevant end points of a continuum. This is especially important if you’re documenting some actual or projected change in a quantity, and you want your readers to draw the right conclusions. […]" (Daniel J Levitin, "Weaponized Lies", 2017)

📉Graphical Representation: Conclusions (Just the Quotes)

"Before anything can be reasoned upon to a conclusion, certain facts, principles, or data, to reason from, must be established, admitted, or denied." (Thomas Paine, "Rights of Man", 1791) 

"Graphic methods convey to the mind a more comprehensive grasp of essential features than do written reports, because one can naturally gather interesting details from a picture in far less time than from a written description. Further than this, the examination of a picture allows one to make deductions of his own, while in the case of a written description the reader must, to a great degree, accept the conclusions of the author." (Allan C Haskell, "How to Make and Use Graphic Charts", 1919)

"Unlimited numbers of reports, magazines, and newspapers are now giving us reams of quantitative facts. If the facts were put in graphic form, not only would there be a great saving in the time of the readers but there would be infinite gain to society, because more facts could be absorbed and with less danger of misinterpretation. Graphic methods usually require no more space than is needed if the facts are presented in the form of words. In many cases, the graphic method requires less space than is required for words and there is, besides, the great advantage that with graphic methods facts are presented so that the reader may make deductions of his own, while when words are used the reader must usually accept the ready-made conclusions handed to him." (Willard C Brinton, "Graphic Methods for Presenting Facts", 1919)

"The preliminary examination of most data is facilitated by the use of diagrams. Diagrams prove nothing, but bring outstanding features readily to the eye; they are therefore no substitutes for such critical tests as may be applied to the data, but are valuable in suggesting such tests, and in explaining the conclusions founded upon them." (Sir Ronald A Fisher, "Statistical Methods for Research Workers", 1925)

"One of the greatest values of the graphic chart is its use in the analysis of a problem. Ordinarily, the chart brings up many questions which require careful consideration and further research before a satisfactory conclusion can be reached. A properly drawn chart gives a cross-section picture of the situation. While charts may bring out hidden facts in tables or masses of data, they cannot take the place of careful, analysis. In fact, charts may be dangerous devices when in the hands of those unwilling to base their interpretations upon careful study. This, however, does not detract from their value when they are properly used as aids in solving statistical problems." (John R Riggleman & Ira N Frisbee, "Business Statistics", 1938)

"Just like the spoken or written word, statistics and graphs can lie. They can lie by not telling the full story. They can lead to wrong conclusions by omitting some of the important facts. [...] Always look at statistics with a critical eye, and you will not be the victim of misleading information." (Dyno Lowenstein, "Graphs", 1976)

"Tables are [...] the backbone of most statistical reports. They provide the basic substance and foundation on which conclusions can be based. They are considered valuable for the following reasons: (1) Clarity - they present many items of data in an orderly and organized way. (2) Comprehension - they make it possible to compare many figures quickly. (3) Explicitness - they provide actual numbers which document data presented in accompanying text and charts. (4) Economy - they save space, and words. (5) Convenience - they offer easy and rapid access to desired items of information." (Peter H Selby, "Interpreting Graphs and Tables", 1976)

"Information needs representation. The idea that it is possible to communicate information in a 'pure' form is fiction. Successful risk communication requires intuitively clear representations. Playing with representations can help us not only to understand numbers (describe phenomena) but also to draw conclusions from numbers (make inferences). There is no single best representation, because what is needed always depends on the minds that are doing the communicating." (Gerd Gigerenzer, "Calculated Risks: How to know when numbers deceive you", 2002)

"Perception requires imagination because the data people encounter in their lives are never complete and always equivocal. [...] We also use our imagination and take shortcuts to fill gaps in patterns of nonvisual data. As with visual input, we draw conclusions and make judgments based on uncertain and incomplete information, and we conclude, when we are done analyzing the patterns, that out picture is clear and accurate. But is it?" (Leonard Mlodinow, "The Drunkard’s Walk: How Randomness Rules Our Lives", 2008)

"Readability in visualization helps people interpret data and make conclusions about what the data has to say. Embed charts in reports or surround them with text, and you can explain results in detail. However, take a visualization out of a report or disconnect it from text that provides context (as is common when people share graphics online), and the data might lose its meaning; or worse, others might misinterpret what you tried to show." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"We naturally draw conclusions from what we see […]. We should also think about what we do not see […]. The unseen data may be just as important, or even more important, than the seen data. To avoid survivor bias, start in the past and look forward." (Gary Smith, "Standard Deviations", 2014)

"A well-designed graph clearly shows you the relevant end points of a continuum. This is especially important if you’re documenting some actual or projected change in a quantity, and you want your readers to draw the right conclusions. […]" (Daniel J Levitin, "Weaponized Lies", 2017)

"Just because there’s a number on it, it doesn’t mean that the number was arrived at properly. […] There are a host of errors and biases that can enter into the collection process, and these can lead millions of people to draw the wrong conclusions. Although most of us won’t ever participate in the collection process, thinking about it, critically, is easy to learn and within the reach of all of us." (Daniel J Levitin, "Weaponized Lies", 2017)

📉Graphical Representation: Numbers (Just the Quotes)

"If statistical graphics, although born just yesterday, extends its reach every day, it is because it replaces long tables of numbers and it allows one not only to embrace at glance the series of phenomena, but also to signal the correspondences or anomalies, to find the causes, to identify the laws." (Émile Cheysson, cca. 1877)

"The use of two or more amount scales for comparisons of series in which the units are unlike and, therefore, not comparable [...] generally results in an ineffective and confusing presentation which is difficult to understand and to interpret. Comparisons of this nature can be much more clearly shown by reducing the components to a comparable basis as percentages or index numbers." (Rufus R Lutz, "Graphic Presentation Simplified", 1949)

"Percentages offer a fertile field for confusion. And like the ever-impressive decimal they can lend an aura of precision to the inexact. […] Any percentage figure based on a small number of cases is likely to be misleading. It is more informative to give the figure itself. And when the percentage is carried out to decimal places, you begin to run the scale from the silly to the fraudulent." (Darell Huff, "How to Lie with Statistics", 1954)

"When numbers in tabular form are taboo and words will not do the work well as is often the case. There is one answer left: Draw a picture. About the simplest kind of statistical picture or graph, is the line variety. It is very useful for showing trends, something practically everybody is interested in showing or knowing about or spotting or deploring or forecasting." (Darell Huff, "How to Lie with Statistics", 1954)

"We must emphasize that such terms as 'select at random', 'choose at random', and the like, always mean that some mechanical device, such as coins, cards, dice, or tables of random numbers, is used." (Frederick Mosteller et al, "Principles of Sampling", Journal of the American Statistical Association Vol. 49 (265), 1954)

"The precision of a number is the degree of exactness with which it is stated, while the accuracy of a number is the degree of exactness with which it is known or observed. The precision of a quantity is reported by the number of significant figures in it." (Edmund C Berkeley & Lawrence Wainwright, Computers: Their Operation and Applications", 1956)

"Every graph is at least an indication, by contrast with some common instances of numbers." (John W Tukey, "Data Analysis, Including Statistics", 1968)

"Tables are [...] the backbone of most statistical reports. They provide the basic substance and foundation on which conclusions can be based. They are considered valuable for the following reasons: (1) Clarity - they present many items of data in an orderly and organized way. (2) Comprehension - they make it possible to compare many figures quickly. (3) Explicitness - they provide actual numbers which document data presented in accompanying text and charts. (4) Economy - they save space, and words. (5) Convenience - they offer easy and rapid access to desired items of information." (Peter H Selby, "Interpreting Graphs and Tables", 1976)

"Inept graphics also flourish because many graphic artists believe that statistics are boring and tedious. It then follows that decorated graphics must pep up, animate, and all too often exaggerate what evidence there is in the data. […] If the statistics are boring, then you've got the wrong numbers." (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

"[…] the only worse design than a pie chart is several of them, for then the viewer is asked to compare quantities located in spatial disarray both within and between pies. […] Given their low data-density and failure to order numbers along a visual dimension, pie charts should never be used." (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

"The representation of numbers, as physically measured on the surface of the graphic itself, should be directly proportional to the numerical quantities represented." (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

"Lurking behind chartjunk is contempt both for information and for the audience. Chartjunk promoters imagine that numbers and details are boring, dull, and tedious, requiring ornament to enliven. Cosmetic decoration, which frequently distorts the data, will never salvage an underlying lack of content. If the numbers are boring, then you've got the wrong numbers." (Edward R Tufte, "Envisioning Information", 1990)

"If you want to show the growth of numbers which tend to grow by percentages, plot them on a logarithmic vertical scale. When plotted against a logarithmic vertical axis, equal percentage changes take up equal distances on the vertical axis. Thus, a constant annual percentage rate of change will plot as a straight line. The vertical scale on a logarithmic chart does not start at zero, as it shows the ratio of values (in this case, land values), and dividing by zero is impossible." (Herbert F Spirer et al, "Misused Statistics" 2nd Ed, 1998)

"The content and context of the numerical data determines the most appropriate mode of presentation. A few numbers can be listed, many numbers require a table. Relationships among numbers can be displayed by statistics. However, statistics, of necessity, are summary quantities so they cannot fully display the relationships, so a graph can be used to demonstrate them visually. The attractiveness of the form of the presentation is determined by word layout, data structure, and design." (Gerald van Belle, "Statistical Rules of Thumb", 2002)

"Numbers are often useful in stories because they record a recent change in some amount, or because they are being compared with other numbers. Percentages, ratios and proportions are often better than raw numbers in establishing a context." (Charles Livingston & Paul Voakes, "Working with Numbers and Statistics: A handbook for journalists", 2005)

"Statistics can certainly pronounce a fact, but they cannot explain it without an underlying context, or theory. Numbers have an unfortunate tendency to supersede other types of knowing. […] Numbers give the illusion of presenting more truth and precision than they are capable of providing." (Ronald J Baker, "Measure what Matters to Customers: Using Key Predictive Indicators", 2006)

"We need [graphic] techniques because figures do not speak for them. selves. Numbers alone seldom make a convincing case or polish their author's image - the twin goals of that other great mind bender, rhetoric. While rhetoric deals in qualitative argument, its quantitative equivalent is graphics. As rhetoric has declined in popularity, so graphics have risen along with our acceptance of quantitative arguments. In graphics, figures finally find their own means of expression." (Nicholas Strange, "Smoke and Mirrors: How to bend facts and figures to your advantage", 2007)

"Generally pie charts are to be avoided, as they can be difficult to interpret particularly when the number of categories is greater than five. Small proportions can be very hard to discern […] In addition, unless the percentages in each of the individual categories are given as numbers it can be much more difficult to estimate them from a pie chart than from a bar chart […]." (Jenny Freeman et al, "How to Display Data", 2008)

"An indication that the data is not statistically sound is when it is almost too precise." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Another way to obscure the truth is to hide it with relative numbers. […] Relative scales are always given as percentages or proportions. An increase or decrease of a given percentage only tells us part of the story, however. We are missing the anchoring of absolute values." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"By giving numbers a proper shape, by visually encoding them, the graphic has saved you time and energy that you would otherwise waste if you had to use a table that was not designed to aid your mind." (Alberto Cairo, "The Functional Art", 2011)

"The numbers have no way of speaking for themselves. We speak for them. We imbue them with meaning." (Nate Silver, "The Signal and the Noise: Why So Many Predictions Fail-but Some Don't", 2012)

"A common mistake is that all visualization must be simple, but this skips a step. You should actually design graphics that lend clarity, and that clarity can make a chart 'simple' to read. However, sometimes a dataset is complex, so the visualization must be complex. The visualization might still work if it provides useful insights that you wouldn’t get from a spreadsheet. […] Sometimes a table is better. Sometimes it’s better to show numbers instead of abstract them with shapes. Sometimes you have a lot of data, and it makes more sense to visualize a simple aggregate than it does to show every data point." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"Data is more than numbers, and to visualize it, you must know what it represents. Data represents real life. It’s a snapshot of the world in the same way that a photograph captures a small moment in time. […] The connection between data and what it represents is key to visualization that means something. It is key to thoughtful data analysis. It is key to a deeper understanding of your data. Computers do a bulk of the work to turn numbers into shapes and colors, but you must make the connection between data and real life, so that you or the people you make graphics for extract something of value." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"The omission of zero magnifies the ups and downs in the data, allowing us to detect changes that might otherwise be ambiguous. However, once zero has been omitted, the graph is no longer an accurate guide to the magnitude of the changes. Instead, we need to look at the actual numbers." (Gary Smith, "Standard Deviations", 2014)

"Are your insights based on data that is accurate and reliable? Trustworthy data is correct or valid, free from significant defects and gaps. The trustworthiness of your data begins with the proper collection, processing, and maintenance of the data at its source. However, the reliability of your numbers can also be influenced by how they are handled during the analysis process. Clean data can inadvertently lose its integrity and true meaning depending on how it is analyzed and interpreted." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"The term 'infographics' is used for eye-catching diagrams which get a simple message across. They are very popular in advertising and can convey an impression of scientific, reliable information, but they are not the same thing as data visualization. An infographic will typically only convey a few numbers, and not use visual presentations to allow the reader to make comparisons of their own." (Robert Grant, "Data Visualization: Charts, Maps and Interactive Graphics", 2019)

"The second rule of communication is to know what you want to achieve. Hopefully the aim is to encourage open debate, and informed decision-making. But there seems no harm in repeating yet again that numbers do not speak for themselves; the context, language and graphic design all contribute to the way the communication is received. We have to acknowledge we are telling a story, and it is inevitable that people will make comparisons and judgements, no matter how much we only want to inform and not persuade. All we can do is try to preempt inappropriate gut reactions by design or warning." (David Spiegelhalter, "The Art of Statistics: Learning from Data", 2019)

"There is no ‘correct’ way to display sets of numbers: each of the plots we have used has some advantages: strip-charts show individual points, box-and-whisker plots are convenient for rapid visual summaries, and histograms give a good feel for the underlying shape of the data distribution." (David Spiegelhalter, "The Art of Statistics: Learning from Data", 2019)

"Numbers are ideal vehicles for promulgating bullshit. They feel objective, but are easily manipulated to tell whatever story one desires. Words are clearly constructs of human minds, but numbers? Numbers seem to come directly from Nature herself. We know words are subjective. We know they are used to bend and blur the truth. Words suggest intuition, feeling, and expressivity. But not numbers. Numbers suggest precision and imply a scientific approach. Numbers appear to have an existence separate from the humans reporting them." (Carl T Bergstrom & Jevin D West, "Calling Bullshit: The Art of Skepticism in a Data-Driven World", 2020)

📉Graphical Representation: Junk Charts (Just the Quotes)

"Nearly all those who produce graphics for mass publication are trained exclusively in the fine arts and have had little experience with the analysis of data. Such experiences are essential for achieving precision and grace in the presence of statistics. [...] Those who get ahead are those who beautified data, never mind statistical integrity." (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

"The interior decoration of graphics generates a lot of ink that does not tell the viewer anything new. The purpose of decoration varies - to make the graphic appear more scientific and precise, to enliven the display, to give the designer an opportunity to exercise artistic skills. Regardless of its cause, it is all non-data-ink or redundant data-ink, and it is often chartjunk."  (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

"Consider this unsavory exhibit at right – chockablock with cliché and stereotype, coarse humor, and a content-empty third dimension. [...] Credibility vanishes in clouds of chartjunk; who would trust a chart that looks like a video game?" (Edward R Tufte, "Envisioning Information", 1990) [on diamond charts] 

"Gray grids almost always work well and, with a delicate line, may promote more accurate data reading and reconstruction than a heavy grid. Dark grid lines are chartjunk. When a graphic serves as a look-up table (rare indeed), then a grid may help with reading and interpolation. But even then the grid should be muted relative to the data." (Edward R Tufte, "Envisioning Information", 1990)

"Lurking behind chartjunk is contempt both for information and for the audience. Chartjunk promoters imagine that numbers and details are boring, dull, and tedious, requiring ornament to enliven. Cosmetic decoration, which frequently distorts the data, will never salvage an underlying lack of content. If the numbers are boring, then you've got the wrong numbers." (Edward R Tufte, "Envisioning Information", 1990)

"A bar graph typically presents either averages or frequencies. It is relatively simple to present raw data (in the form of dot plots or box plots). Such plots provide much more information. and they are closer to the original data. If the bar graph categories are linked in some way - for example, doses of treatments - then a line graph will be much more informative. Very complicated bar graphs containing adjacent bars are very difficult to grasp. If the bar graph represents frequencies. and the abscissa values can be ordered, then a line graph will be much more informative and will have substantially reduced chart junk." (Gerald van Belle, "Statistical Rules of Thumb", 2002)

"Be aware that bar charts provide ample opportunities for chart junk. The space within the bars is enticingly empty and it is tempting to put images or textures in the background. Some designers even swap out the standard bars for graphics." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"It is tempting to make charts more engaging by introducing fancy graphics or three dimensions so they leap of f the page, but doing so obscures the real data and misleads people, intentionally or not." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"So what is the difference between a chart or graph and a visualization? […] a chart or graph is a clean and simple atomic piece; bar charts contain a short story about the data being presented. A visualization, on the other hand, seems to contain much more ʻchart junkʼ, with many sometimes complex graphics or several layers of charts and graphs. A visualization seems to be the super-set for all sorts of data-driven design." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"Graphs should not be mere decoration, to amuse the easily bored. A useful graph displays data accurately and coherently, and helps us understand the data. Chartjunk, in contrast, distracts, confuses, and annoys. Chartjunk may be well-intentioned, but it is misguided. It may also be a deliberate attempt to mystify." (Gary Smith, "Standard Deviations", 2014)

"Effective data scientists know that they are trying to convey accurate information in an easily understood way. We have never seen a pie chart that was an improvement over a simple table. Even worse, the creative addition of pictures, colors, shading, blots, and splotches may produce chartjunk that confuses the reader and strains the eyes." (Gary Smith & Jay Cordes, "The 9 Pitfalls of Data Science", 2019)

📉Graphical Representation: Precision (Just the Quotes)

"Numerical facts, like other facts, are but the raw materials of knowledge, upon which our reasoning faculties must be exerted in order to draw forth the principles of nature. [...] Numerical precision is the soul of science [...]" (William S Jevons, "The Principles of Science: A Treatise on Logic and Scientific Method", 1874)

"Percentages offer a fertile field for confusion. And like the ever-impressive decimal they can lend an aura of precision to the inexact. […] Any percentage figure based on a small number of cases is likely to be misleading. It is more informative to give the figure itself. And when the percentage is carried out to decimal places, you begin to run the scale from the silly to the fraudulent." (Darell Huff, "How to Lie with Statistics", 1954)

"The precision of a number is the degree of exactness with which it is stated, while the accuracy of a number is the degree of exactness with which it is known or observed. The precision of a quantity is reported by the number of significant figures in it." (Edmund C Berkeley & Lawrence Wainwright, Computers: Their Operation and Applications", 1956)

"Simplicity, accuracy. appropriate size, proper proportion, correct emphasis, and skilled execution - these are the factors that produce the effective chart. To achieve simplicity your chart must be designed with a definite audience in mind, show only essential information. Technical terms should be absent as far as possible. And in case of doubt it is wiser to oversimplify than to make matters unduly complex. Be careful to avoid distortion or misrepresentation. Accuracy in graphics is more a matter of portraying a clear reliable picture than reiterating exact values. Selecting the right scales and employing authoritative titles and legends are as important as precision plotting. The right size of a chart depends on its probable use, its importance, and the amount of detail involved." (Anna C Rogers, "Graphic Charts Handbook", 1961)

"Graphical excellence is the well-designed presentation of interesting data - a matter of substance, of statistics, and of design. Graphical excellence consists of complex ideas communicated with clarity, precision, and efficiency. Graphical excellence is that which gives to the viewer the greatest number of ideas in the shortest time with the least ink in the smallest space. Graphical excellence is nearly always multivariate. And graphical excellence requires telling the truth about the data." (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

Law of Definitive Imprecision: "The weaker the data available upon which to base one's position, the greater the precision which should be quoted in order to give that data authenticity." (Norman R Augustine, "Augustine's Laws", 1983)

"Statistics can certainly pronounce a fact, but they cannot explain it without an underlying context, or theory. Numbers have an unfortunate tendency to supersede other types of knowing. […] Numbers give the illusion of presenting more truth and precision than they are capable of providing." (Ronald J Baker, "Measure what Matters to Customers: Using Key Predictive Indicators", 2006)

"Numerical precision should be consistent throughout and summary statistics such as means and standard deviations should not have more than one extra decimal place (or significant digit) compared to the raw data. Spurious precision should be avoided although when certain measures are to be used for further calculations or when presenting the results of analyses, greater precision may sometimes be appropriate." (Jenny Freeman et al, "How to Display Data", 2008)

"An indication that the data is not statistically sound is when it is almost too precise." (Brian Suda, "A Practical Guide to Designing with Data", 2010)

"We must not rush to conclude that we should always select the encoding that ensures a maximum degree of precision, which in practice would result in the exclusive use of dot charts, since those represent the example of 'position in a common scale'. "(Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Numbers are ideal vehicles for promulgating bullshit. They feel objective, but are easily manipulated to tell whatever story one desires. Words are clearly constructs of human minds, but numbers? Numbers seem to come directly from Nature herself. We know words are subjective. We know they are used to bend and blur the truth. Words suggest intuition, feeling, and expressivity. But not numbers. Numbers suggest precision and imply a scientific approach. Numbers appear to have an existence separate from the humans reporting them." (Carl T Bergstrom & Jevin D West, "Calling Bullshit: The Art of Skepticism in a Data-Driven World", 2020)

📉Graphical Representation: Insight (Just the Quotes)

"The truth is that one display is better than another if it leads to more understanding. Often a simpler display, one that tries to accomplish less at one time, succeeds in conveying more insight. In order to understand complicated or subtle structure in the data we should be prepared to look at complicated displays when necessary, but to see any particular type of structure we should use the simplest display that shows it." (John M Chambers et al, "Graphical Methods for Data Analysis", 1983)

"Understandability implies that the graph will mean something to the audience. If the presentation has little meaning to the audience, it has little value. Understandability is the difference between data and information. Data are facts. Information is facts that mean something and make a difference to whoever receives them. Graphic presentation enhances understanding in a number of ways. Many people find that the visual comparison and contrast of information permit relationships to be grasped more easily. Relationships that had been obscure become clear and provide new insights." (Anker V Andersen, "Graphing Financial Information: How accountants can use graphs to communicate", 1983)

"Why does representing information in terms of natural frequencies rather than probabilities or percentages foster insight? For two reasons. First, computational simplicity: The representation does part of the computation. And second, evolutionary and developmental primacy: Our minds are adapted to natural frequencies." (Gerd Gigerenzer, "Calculated Risks: How to know when numbers deceive you", 2002)

"Dashboards aren't all that different from some of the other means of presenting information, but when properly designed the single-screen display of integrated and finely tuned data can deliver insight in an especially powerful way." (Richard Brath & Michael Peters, "Dashboard Design: Why Design is Important," DM Direct, 2004)

"Graphical displays are often constructed to place principal focus on the individual observations in a dataset, and this is particularly helpful in identifying both the typical positions of datapoints and unusual or influential cases. However, in many investigations, principal interest lies in identifying the nature of underlying trends and relationships between variables, and so it is often helpful to enhance graphical displays in ways which give deeper insight into these features. This can be very beneficial both for small datasets, where variation can obscure underlying patterns, and large datasets, where the volume of data is so large that effective representation inevitably involves suitable summaries." (Adrian W Bowman, "Smoothing Techniques for Visualisation" [in "Handbook of Data Visualization"], 2008)

"The main goal of data visualization is its ability to visualize data, communicating information clearly and effectively. It doesn’t mean that data visualization needs to look boring to be functional or extremely sophisticated to look beautiful. To convey ideas effectively, both aesthetic form and functionality need to go hand in hand, providing insights into a rather sparse and complex dataset by communicating its key aspects in a more intuitive way. Yet designers often tend to discard the balance between design and function, creating gorgeous data visualizations which fail to serve its main purpose - communicate information." (Vitaly Friedman, "Data Visualization and Infographics", Smashing Magazine, 2008)

"For a visual to qualify as beautiful, it must be aesthetically pleasing, yes, but it must also be novel, informative, and efficient. [...] For a visual to truly be beautiful, it must go beyond merely being a conduit for information and offer some novelty: a fresh look at the data or a format that gives readers a spark of excitement and results in a new level of understanding. Well-understood formats (e.g., scatterplots) may be accessible and effective, but for the most part they no longer have the ability to surprise or delight us. Most often, designs that delight us do so not because they were designed to be novel, but because they were designed to be effective; their novelty is a byproduct of effectively revealing some new insight about the world." (Noah Iliinsky, "On Beauty", [in "Beautiful Visualization"] 2010)

"Done well, annotation can help explain and facilitate the viewing and interpretive experience. It is the challenge of creating a layer of user assistance and user insight: how can you maximize the clarity and value of engaging with this visualization design?" (Andy Kirk, "Data Visualization: A successful design process", 2012)

"A common mistake is that all visualization must be simple, but this skips a step. You should actually design graphics that lend clarity, and that clarity can make a chart 'simple' to read. However, sometimes a dataset is complex, so the visualization must be complex. The visualization might still work if it provides useful insights that you wouldn’t get from a spreadsheet. […] Sometimes a table is better. Sometimes it’s better to show numbers instead of abstract them with shapes. Sometimes you have a lot of data, and it makes more sense to visualize a simple aggregate than it does to show every data point." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"For every rule in data visualization, there is a scenario where that rule should be broken. This means that choosing the best chart or the best design is always a trade-off between several conflicting goals. Our imperfect perception means that data visualization has a larger subjective dimension than a data table. Sometimes we only need this subjective, impressionist dimension and other times we need to translate it into hard figures. Striving for accuracy is important, but it’s more important to provide those insights that only a visual display can reveal." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Are your insights based on data that is accurate and reliable? Trustworthy data is correct or valid, free from significant defects and gaps. The trustworthiness of your data begins with the proper collection, processing, and maintenance of the data at its source. However, the reliability of your numbers can also be influenced by how they are handled during the analysis process. Clean data can inadvertently lose its integrity and true meaning depending on how it is analyzed and interpreted." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Before you can even consider creating a data story, you must have a meaningful insight to share. One of the essential attributes of a data story is a central or main insight. Without a main point, your data story will lack purpose, direction, and cohesion. A central insight is the unifying theme (telos appeal) that ties your various findings together and guides your audience to a focal point or climax for your data story. However, when you have an increasing amount of data at your disposal, insights can be elusive. The noise from irrelevant and peripheral data can interfere with your ability to pinpoint the important signals hidden within its core." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"When narrative is coupled with data, it helps to explain to your audience what’s happening in the data and why a particular insight is important. Ample context and commentary are often needed to fully appreciate an analysis finding. The narrative element adds structure to the data and helps to guide the audience through the meaning of what’s being shared." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

📉Graphical Representation: Communication (Just the Quotes)

"Good design looks right. It is simple (clear and uncomplicated). Good design is also elegant, and does not look contrived. A map should be aesthetically pleasing, thought provoking, and communicative." (Arthur H Robinson, "Elements of Cartography", 1953)

"A drawing can show a true picture of both the situation as a whole and its separate components at a glance, and do the job better than could figures or the spoken word. In its essence, a chart is a medium of communication conveying a thought, an idea, a situation from one mind to another and not a work of art or a statistical table. The simpler, the more direct it is, the better it will perform that service which is its sole function." (Anna C Rogers, "Graphic Charts Handbook", 1961)

"To see is to reason. Thus, the use of visual forms of communication has great potential for influencing what a person thinks. Graphic presentation is always much more than a way to present just facts or information. Rather, it is a way to influence thought, and, as such, graphics can be a powerful mode of persuasion." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"Graphical excellence is the well-designed presentation of interesting data - a matter of substance, of statistics, and of design. Graphical excellence consists of complex ideas communicated with clarity, precision, and efficiency. Graphical excellence is that which gives to the viewer the greatest number of ideas in the shortest time with the least ink in the smallest space. Graphical excellence is nearly always multivariate. And graphical excellence requires telling the truth about the data." (Edward R Tufte, "The Visual Display of Quantitative Information", 1983)

"The effective communication of information in visual form, whether it be text, tables, graphs, charts or diagrams, requires an understanding of those factors which determine the 'legibility', 'readability' and 'comprehensibility', of the information being presented. By legibility we mean: can the data be clearly seen and easily read? By readability we mean: is the information set out in a logical way so that its structure is clear and it can be easily scanned? By comprehensibility we mean: does the data make sense to the audience for whom it is intended? Is the presentation appropriate for their previous knowledge, their present information needs and their information processing capacities?" (Linda Reynolds & Doig Simmonds, "Presentation of Data in Science" 4th Ed, 1984)

"Despite the prevailing use of graphs as metaphors for communicating and reasoning about dependencies, the task of capturing informational dependencies by graphs is not at all trivial." (Judea Pearl, "Probabilistic Reasoning in Intelligent Systems: Network of Plausible Inference", 1988)

"We envision information in order to reason about, communicate, document, and preserve that knowledge - activities nearly always carried out on two-dimensional paper and computer screen. Escaping this flatland and enriching the density of data displays are the essential tasks of information design." (Edward R Tufte, "Envisioning Information", 1990)

"A good chart delineates and organizes information. It communicates complex ideas, procedures, and lists of facts by simplifying, grouping, and setting and marking priorities. By spatial organization, it should lead the eye through information smoothly and efficiently." (Mary H Briscoe, "Preparing Scientific Illustrations: A guide to better posters, presentations, and publications" 2nd ed., 1995)

"Graphical design notations have been with us for a while [...] their primary value is in communication and understanding. A good diagram can often help communicate ideas about a design, particularly when you want to avoid a lot of details. Diagrams can also help you understand either a software system or a business process. As part of a team trying to figure out something, diagrams both help understanding and communicate that understanding throughout a team. Although they aren't, at least yet, a replacement for textual programming languages, they are a helpful assistant." (Martin Fowler, "UML Distilled: A Brief Guide to the Standard Object Modeling", 2004)

"One graph is more effective than another if its quantitative information can be decoded more quickly or more easily by most observers. […] This definition of effectiveness assumes that the reason we draw graphs is to communicate information - but there are actually many other reasons to draw graphs." (Naomi B Robbins, "Creating More effective Graphs", 2005)

"An effective dashboard is the product not of cute gauges, meters, and traffic lights, but rather of informed design: more science than art, more simplicity than dazzle. It is, above all else, about communication." (Stephen Few, "Information Dashboard Design", 2006)

"Most dashboards fail to communicate efficiently and effectively, not because of inadequate technology (at least not primarily), but because of poorly designed implementations. No matter how great the technology, a dashboard's success as a medium of communication is a product of design, a result of a display that speaks clearly and immediately. Dashboards can tap into the tremendous power of visual perception to communicate, but only if those who implement them understand visual perception and apply that understanding through design principles and practices that are aligned with the way people see and think." (Stephen Few, "Information Dashboard Design", 2006)

"Communication is the primary goal of data visualization. Any element that hinders - rather than helps - the reader, then, needs to be changed or removed: labels and tags that are in the way, colors that confuse or simply add no value, uncomfortable scales or angles. Each element needs to serve a particular purpose toward the goal of communicating and explaining information. Efficiency matters, because if you’re wasting a viewer’s time or energy, they’re going to move on without receiving your message." (Noah Iliinsky & Julie Steel, "Designing Data Visualizations", 2011)

"The art side of the field [data visualization] refers to the scope for unleashing design flair and encouraging innovation, where you strive to design communications that appeal on an aesthetic level and then survive in the mind on an emotional one." (Andy Kirk, "Data Visualization: A successful design process", 2012)

"[...] communicating with data is less often about telling a specific story and more like starting a guided conversation. It is a dialogue with the audience rather than a monologue. While some data presentations may share the linear approach of a traditional story, other data products (analytical tools, in particular) give audiences the flexibility for exploration. In our experience, the best data products combine a little of both: a clear sense of direction defined by the author with the ability for audiences to focus on the information that is most relevant to them. The attributes of the traditional story approach combined with the self-exploration approach leads to the guided safari analogy." (Zach Gemignani et al, "Data Fluency", 2014)

"Commonly, data do not make a clear and unambiguous statement about our world, often requiring tools and methods to provide such clarity. These methods, called statistical data analysis, involve collecting, manipulating, analyzing, interpreting, and presenting data in a form that can be used, understood, and communicated to others." (Forrest W Young et al, "Visual Statistics: Seeing data with dynamic interactive graphics", 2016)

"The first rule of communication is to shut up and listen, so that you can get to know about the audience for your communication, whether it might be politicians, professionals or the general public. We have to understand their inevitable limitations and any misunderstandings, and fight the temptation to be too sophisticated and clever, or put in too much detail." (David Spiegelhalter, "The Art of Statistics: Learning from Data", 2019)

"The second rule of communication is to know what you want to achieve. Hopefully the aim is to encourage open debate, and informed decision-making. But there seems no harm in repeating yet again that numbers do not speak for themselves; the context, language and graphic design all contribute to the way the communication is received. We have to acknowledge we are telling a story, and it is inevitable that people will make comparisons and judgements, no matter how much we only want to inform and not persuade. All we can do is try to pre-empt inappropriate gut reactions by design or warning." (David Spiegelhalter, "The Art of Statistics: Learning from Data", 2019)

"While visuals are an essential part of data storytelling, data visualizations can serve a variety of purposes from analysis to communication to even art. Most data charts are designed to disseminate information in a visual manner. Only a subset of data compositions is focused on presenting specific insights as opposed to just general information. When most data compositions combine both visualizations and text, it can be difficult to discern whether a particular scenario falls into the realm of data storytelling or not." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Communicating data through functionally aesthetic charts is not only about perception and precision but also understanding." (Vidya Setlur & Bridget Cogley, "Functional Aesthetics for data visualization", 2022)

"Communication requires the ability to expand or contract a message based on norms within a given culture or language. Expansion provides more detail, sometimes adding in information that is culturally relevant or needed for the person to understand. Contraction preserves the same intent but discards information that isn't needed by that person. Some concepts in certain situations require greater detail than others." (Vidya Setlur & Bridget Cogley, "Functional Aesthetics for data visualization", 2022)

"Conversational repair is the process people use to detect and resolve problems in communicating, receiving, and understanding. Through repair, participants in social interaction display how they establish and maintain communication and mutual understanding. Language interpretation formalizes multiple levels of repair, from monitoring and evaluating various benchmarks of accuracy to proper ways to intervene and seek clarification." (Vidya Setlur & Bridget Cogley, "Functional Aesthetics for data visualization", 2022)

📉Graphical Representation: Attention (Just the Quotes)

"The visible figures by which principles are illustrated should, so far as possible, have no accessories. They should be magnitudes pure and simple, so that the thought of the pupil may not be distracted, and that he may know what features of the thing represented he is to pay attention to." (National Education Association, 1894)

"Though variety in method of charting is sometimes desirable in large reports where numerous illustrations must follow each other closely, or in wall exhibits where there must be a great number of charts in rapid sequence, it is better in general to use a variety of effects simply to attract attention, and to present the data themselves according to standard well-known methods." (Willard C Brinton, "Graphic Methods for Presenting Facts", 1919)

"Graphic charts have often been thought to be tools of those alone who are highly skilled in mathematics, but one needs to have a knowledge of only eighth-grade arithmetic to use intelligently even the logarithmic or ratio chart, which is considered so difficult by those unfamiliar with it. […] If graphic methods are to be most effective, those who are unfamiliar with charts must give some attention to their fundamental structure. Even simple charts may be misinterpreted unless they are thoroughly understood. For instance, one is not likely to read an arithmetic chart correctly unless he also appreciates the significance of a logarithmic chart." (John R Riggleman & Ira N Frisbee, "Business Statistics", 1938)

"In making up the charts, keep them simple. One idea to a page and not too much detail is a good rule. Try to get variety in the subject matter - now a chart, next a diagram, then a tabulation. Such variety helps hold audience attention." (Edward J Hegarty, "How to Use a Set of Display Charts", The American Statistician Vol. 2 (5), 1948)

"Charts and graphs are a method of organizing information for a unique purpose. The purpose may be to inform, to persuade, to obtain a clear understanding of certain facts, or to focus information and attention on a particular problem. The information contained in charts and graphs must, obviously, be relevant to the purpose. For decision-making purposes. information must be focused clearly on the issue or issues requiring attention. The need is not simply for 'information', but for structured information, clearly presented and narrowed to fit a distinctive decision-making context. An advantage of having a 'formula' or 'model' appropriate to a given situation is that the formula indicates what kind of information is needed to obtain a solution or answer to a specific problem." (Cecil H Meyers, "Handbook of Basic Graphs: A modern approach", 1970)

"Graphic misrepresentation is a frequent misuse in presentations to the nonprofessional. The granddaddy of all graphical offenses is to omit the zero on the vertical axis. As a consequence, the chart is often interpreted as if its bottom axis were zero, even though it may be far removed. This can lead to attention-getting headlines about 'a soar' or 'a dramatic rise (or fall)'. A modest, and possibly insignificant, change is amplified into a disastrous or inspirational trend." (Herbert F Spirer et al, "Misused Statistics" 2nd Ed, 1998)

"Color can tell us where to look, what to compare and contrast, and it can give us a visual scale of measure. Because color can be so effective, it is often used for multiple purposes in the same graphic - which can create graphics that are dazzling but difficult to interpret. Separating the roles that color can play makes it easier to apply color specifically for encouraging different kinds of visual thinking. [...] Choose colors to draw attention, to label, to show relationships (compare and contrast), or to indicate a visual scale of measure." (Felice C Frankel & Angela H DePace, "Visual Strategies", 2012)

"Competition for your audiences attention is fierce. The fact that infographics are unique allows organizations an opportunity to make the content they are publishing stand out and get noticed." (Mark Smiciklas, "The Power of Inforgraphics", 2012)

"Upon discovering a visual image, the brain analyzes it in terms of primitive shapes and colors. Next, unity contours and connections are formed. As well, distinct variations are segmented. Finally, the mind attracts active attention to the significant things it found. That process is permanently running to react to similarities and dissimilarities in shapes, positions, rhythms, colors, and behavior. It can reveal patterns and pattern-violations among the hundreds of data values. That natural ability is the most important thing used in diagramming." (Vasily Pantyukhin, "Principles of Design Diagramming", 2015)

"Using a table in a live presentation is rarely a good idea. As your audience reads it, you lose their ears and attention to make your point verbally." (Cole N Knaflic, "Storytelling with Data: A Data Visualization Guide for Business Professionals", 2015)

"Usually, diagrams contain some noise - information unrelated to the diagram’s primary goal. Noise is decorations, redundant, and irrelevant data, unnecessarily emphasized and ambiguous icons, symbols, lines, grids, or labels. Every unnecessary element draws attention away from the central idea that the designer is trying to share. Noise reduces clarity by hiding useful information in a fog of useless data. You may quickly identify noise elements if you can remove them from the diagram or make them less intense and attractive without compromising the function." (Vasily Pantyukhin, "Principles of Design Diagramming", 2015)

"Data storytelling gives your insight the best opportunity to capture attention, be understood, be remembered, and be acted on. An effective data story helps your insight reach its full potential: inspiring others to act and drive change." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"People see bar charts and line charts and pie charts all the time, and those charts are often boring. Boring graphs are forgettable. Different shapes and uncommon forms that move beyond the borders of our typical data visualization experience can draw readers in." (Jonathan Schwabish, "Better Data Visualizations: A guide for scholars, researchers, and wonks", 2021)

📉Graphical Representation: Simplicity (Just the Quotes)

"Graphic charts have often been thought to be tools of those alone who are highly skilled in mathematics, but one needs to have a knowledge of only eighth-grade arithmetic to use intelligently even the logarithmic or ratio chart, which is considered so difficult by those unfamiliar with it. […] If graphic methods are to be most effective, those who are unfamiliar with charts must give some attention to their fundamental structure. Even simple charts may be misinterpreted unless they are thoroughly understood. For instance, one is not likely to read an arithmetic chart correctly unless he also appreciates the significance of a logarithmic chart." (John R Riggleman & Ira N Frisbee, "Business Statistics", 1938)

"In many instances, a picture is indeed worth a thousand words. To make this true in more diverse circumstances, much more creative effort is needed to pictorialize the output from data analysis. Naive pictures are often extremely helpful, but more sophisticated pictures can be both simple and even more informative." (John W Tukey & Martin B Wilk, "Data Analysis and Statistics: An Expository Overview", 1966)

"Pencil and paper for construction of distributions, scatter diagrams, and run-charts to compare small groups and to detect trends are more efficient methods of estimation than statistical inference that depends on variances and standard errors, as the simple techniques preserve the information in the original data." (W Edwards Deming, "On Probability as Basis for Action", American Statistician Vol. 29 (4), 1975)

"The more complex the shape of any object. the more difficult it is to perceive it. The nature of thought based on the visual apprehension of objective forms suggests, therefore, the necessity to keep all graphics as simple as possible. Otherwise, their meaning will be lost or ambiguous, and the ability to convey the intended information and to persuade will be inhibited." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"Understanding is accomplished through: (a) the use of relative size of the shapes used in the graphic; (b) the positioning of the graphic-line forms; (c) shading; (d) the use of scales of measurement; and (e) the use of words to label the forms in the graphic. In addition. in order for a person to attach meaning to a graphic it must also be simple, clear, and appropriate." (Robert Lefferts, "Elements of Graphics: How to prepare charts and graphs for effective reports", 1981)

"The truth is that one display is better than another if it leads to more understanding. Often a simpler display, one that tries to accomplish less at one time, succeeds in conveying more insight. In order to understand complicated or subtle structure in the data we should be prepared to look at complicated displays when necessary, but to see any particular type of structure we should use the simplest display that shows it." (John M Chambers et al, "Graphical Methods for Data Analysis", 1983)

"What about confusing clutter? Information overload? Doesn't data have to be ‘boiled down’ and  ‘simplified’? These common questions miss the point, for the quantity of detail is an issue completely separate from the difficulty of reading. Clutter and confusion are failures of design, not attributes of information." (Edward R Tufte, "Envisioning Information", 1990)

"Graphical illustrations should be simple and pleasing to the eye, but the presentation must remain scientific. In other words, we want to avoid those graphical features that are purely decorative while keeping a critical eye open for opportunities to enhance the scientific inference we expect from the reader. A good graphical design should maximize the proportion of the ink used for communicating scientific information in the overall display." (Phillip I Good & James W Hardin, "Common Errors in Statistics (and How to Avoid Them)", 2003)

"An effective dashboard is the product not of cute gauges, meters, and traffic lights, but rather of informed design: more science than art, more simplicity than dazzle. It is, above all else, about communication." (Stephen Few, "Information Dashboard Design", 2006)

"A common mistake is that all visualization must be simple, but this skips a step. You should actually design graphics that lend clarity, and that clarity can make a chart 'simple' to read. However, sometimes a dataset is complex, so the visualization must be complex. The visualization might still work if it provides useful insights that you wouldn’t get from a spreadsheet. […] Sometimes a table is better. Sometimes it’s better to show numbers instead of abstract them with shapes. Sometimes you have a lot of data, and it makes more sense to visualize a simple aggregate than it does to show every data point." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"The biggest thing to know is that data visualization is hard. Really difficult to pull off well. It requires harmonization of several skills sets and ways of thinking: conceptual, analytic, statistical, graphic design, programmatic, interface-design, story-telling, journalism - plus a bit of ‘gut feel.’ The end result is often simple and beautiful, but the process itself is usually challenging and messy." (David McCandless, 2013)

"What is good visualization? It is a representation of data that helps you see what you otherwise would have been blind to if you looked only at the naked source. It enables you to see trends, patterns, and outliers that tell you about yourself and what surrounds you. The best visualization evokes that moment of bliss when seeing something for the first time, knowing that what you see has been right in front of you, just slightly hidden. Sometimes it is a simple bar graph, and other times the visualization is complex because the data requires it." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"Dashboards are collections of several linked visualizations all in one place. The idea is very popular as part of business intelligence: having current data on activity summarized and presented all in one place. One danger of cramming a lot of disparate information into one place is that you will quickly hit information overload. Interactivity and small multiples are definitely worth considering as ways of simplifying the information a reader has to digest in a dashboard. As with so many other visualizations, layering the detail for different readers is valuable." (Robert Grant, "Data Visualization: Charts, Maps and Interactive Graphics", 2019)

📈Graphical Representation: Tree (Definitions)

"A complex data structure built from nodes, each of which points to two or more other nodes." (Jesse Liberty, "Sams Teach Yourself C++ in 24 Hours" 3rd Ed., 2001)

"In the hierarchical data mode, a single entity hierarchy." (Jan L Harrington, "Relational Database Design and Implementation" 3rd Ed., 2009)

"A structure for data relationships where all relationships are one-to-many and no child entity may have more than one parent entity." (Jan L Harrington, "SQL Clearly Explained" 3rd Ed., 2010)

"A graph in which child nodes do not have more than one parent. SEE ALSO chart; graph; structure, tree." (DAMA International, "The DAMA Dictionary of Data Management", 2011)

"A hierarchy of things from the same population. The things could be a) instances from a population represented by a single type icon representing the population of instances, and a reflexive relationship on that type, or b) types from the set of types defined in a database represented by a tree structure where each node of the tree is a population of instances of the same type. In the first case, it is the instances that form a tree structure, and in the second, it is the types that form a tree structure. The latter is called a hierarchical data structure." (DAMA International, "The DAMA Dictionary of Data Management", 2011)

"A linked data structure that forms a hierarchy where nodes at higher levels know about a subset of the nodes in the level below them. Each node in a tree can only be reached from a single node in the level above it." (Mark C Lewis, "Introduction to the Art of Programming Using Scala", 2012)

"A structure with a unique starting node (the root), in which each node is capable of having multiple child nodes, and in which a unique path exists from the root to every other node" (Nell Dale et al, "Object-Oriented Data Structures Using Java" 4th Ed., 2016)

"A tree is a constrained graph. Trees are directed graphs because the 'parent of' relationship between nodes is asymmetric: the edges are arrows that point in a certain direction. Trees are acyclic graphs, because if you follow the directed edges from one node to another, you can never encounter the same node twice. Finally, trees have the constraint that every node (except the root) must have exactly one parent." (Robert J Glushko, "The Discipline of Organizing: Professional Edition, 4th Ed", 2016)

"Trees consist of nodes joined by edges, recursively nested. When a single, root dictionary is connected to child nodes that are themselves dictionaries, we say that the dictionaries are nested into a kind of tree structure." (Robert J Glushko, "The Discipline of Organizing: Professional Edition" 4th Ed., 2016)

"Hierarchical data structure where each node may have any number of child nodes, but only one parent node (with the exception of the root node, which has no parent)." (Karl Beecher, "Computational Thinking - A beginner's guide to problem-solving and programming", 2017)

📈Graphical Representation: PERT Chart (Definitions)

"A type of network planning chart." (Michael S Dobson, "The Juggler's Guide to Managing Multiple Projects", 2003)

"Diagram that displays the dependency relationships between tasks." (Clyde M Creveling, "Six Sigma for Technical Processes", 2006)

"Diagram that displays the dependency relationships that exist between tasks and helps to discern the variation in expected task time." (Lynne Hambleton, "Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices", 2007)

"Project Evaluation and Review Technique; a graphical representation of work tasks and their predecessor and successor relations." (Bruce P Douglass, "Real-Time Agility", 2009)

"a type of chart used in project management, where tasks are represented as circles, and arrows between tasks are used to show the sequence and task dependencies." (Bill Holtsnider & Brian D Jaffe, "IT Manager's Handbook" 3rd Ed., 2012)

"A graph that uses nodes (circles or boxes) and links (arrows) to show the precedence relationships among the tasks in a project." (Rod Stephens, "Beginning Software Engineering", 2015)

🚧Project Management: Program (Definitions)

"(1) A project. (2) A collection of related projects and the infrastructure that supports them, including objectives, methods, activities, plans, and success measures." (Sandy Shrum et al, "CMMI®: Guidelines for Process Integration and Product Improvement", 2003)

"A set of projects pointed toward the same objective." (Steve Williams & Nancy Williams, "The Profit Impact of Business Intelligence", 2007)

"A group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually. Programs may include elements of related work outside of the scope of the discrete projects in the program." (Cynthia Stackpole, "PMP® Certification All-in-One For Dummies®", 2011)

"A collection of projects with a common success criteria under integrated management. These projects consist of people, technology, and processes aimed at implementing significant business and technology change. A program is a major enterprise initiative, an element in the overall business strategy and direction." (Paul C Dinsmore et al, "Enterprise Project Governance", 2012)

"A portfolio of projects and initiatives managed together - sharing something critical like joint objectives or a common resource pool." (Mike Clayton, "Brilliant Project Leader", 2012)

"A group of related projects, subprograms, and program activities that are managed in a coordinated way to obtain benefits not available from managing them individually." (PMI, "Implementing Organizational Project Management: A Practice Guide", 2014)

"An endeavor that seeks to deliver benefits via activities that by their nature have uncertain outcomes. The uncertainty associated with programs dictates that they need to be managed adaptively, so that their strategies and plans can be modified in response to emergent outcomes. As a result, programs may be highly complex. The outcomes required by programs are pursued via projects, subprograms, and other program-related activities." (Richard J Heaslip, "Managing Complex Projects and Programs", 2014)

"Coordinated set of change projects that provide business benefits to the organization." (Gilbert Raymond & Philippe Desfray, "Modeling Enterprise Architecture with TOGAF", 2014)

"Related projects, subsidiary programs, and program activities that are managed in a coordinated manner to obtain benefits not available from managing them individually." (Project Management Institute, "A Guide to the Project Management Body of Knowledge (PMBOK® Guide)" 6th Ed., 2017)

"A group of related projects, subsidiary programs, and program activities managed in a coordinated way to obtain benefits not available from managing them individually. May include work outside the scope of projects but will always have two or more projects within its scope." (H James Harrington & William S Ruggles, "Project Management for Performance Improvement Teams", 2018)

"Projects/activities planned and managed together to achieve an overall set of related objectives and outcomes" (ITIL)