🗃️Data Management: Data Literacy (Just the Quotes)

"[…] statistical literacy. That is, the ability to read diagrams and maps; a 'consumer' understanding of common statistical terms, as average, percent, dispersion, correlation, and index number."  (Douglas Scates, "Statistics: The Mathematics for Social Problems", 1943)

"Just as by ‘literacy’, in this context, we mean much more than its dictionary sense of the ability to read and write, so by ‘numeracy’ we mean more than mere ability to manipulate the rule of three. When we say that a scientist is ‘illiterate’, we mean that he is not well enough read to be able to communicate effectively with those who have had a literary education. When we say that a historian or a linguist is ‘innumerate’ we mean that he cannot even begin to understand what scientists and mathematicians are talking about." (Sir Geoffrey Crowther, "A Report of the Central Advisory Committee for Education", 1959)

"People often feel inept when faced with numerical data. Many of us think that we lack numeracy, the ability to cope with numbers. […] The fault is not in ourselves, but in our data. Most data are badly presented and so the cure lies with the producers of the data. To draw an analogy with literacy, we do not need to learn to read better, but writers need to be taught to write better." (Andrew Ehrenberg, "The problem of numeracy", American Statistician 35(2), 1981)

"If you give users with low data literacy access to a business query tool and they create incorrect queries because they didn’t understand the different ways revenue could be calculated, the BI tool will be perceived as delivering bad data." (Cindi Howson, "Successful Business Intelligence: Secrets to making BI a killer App", 2008)

"Even with simple and usable models, most organizations will need to upgrade their analytical skills and literacy. Managers must come to view analytics as central to solving problems and identifying opportunities - to make it part of the fabric of daily operations." (Dominic Barton & David Court, "Making Advanced Analytics Work for You", 2012)

"Statistical literacy is more than numeracy. It includes the ability to read and communicate the meaning of data. This quality makes people literate as opposed to just numerate. Wherever words (and pictures) are added to numbers and data in your communication, people need to be able to understand them correctly." (United Nations, "Making Data Meaningful" Part 4: "A guide to improving statistical literacy", 2012)

"Most important, the range of data literacy and familiarity with your data’s context is much wider when you design graphics for a general audience." (Nathan Yau, "Data Points: Visualization That Means Something", 2013)

"Graphical literacy, or graphicacy, is the ability to read and understand a document where the message is expressed visually, such as with charts, maps, or network diagrams." (Jorge Camões, "Data at Work: Best practices for creating effective charts and information graphics in Microsoft Excel", 2016)

"Data literacy, simply put, means the ability to read, understand, and communicate with data and the insights derived from it. Some people argue that it’s not like reading text because it requires math skills, implying a greater complexity. I disagree. To the uninitiated, reading text is just as hard as 'reading' data or graphs." (Jennifer Belissent, "Data Literacy Matters - Do We Have To Spell It Out?!", 2019)

"Even though data is being thrust on more people, it doesn’t mean everyone is prepared to consume and use it effectively. As our dependence on data for guidance and insights increases, the need for greater data literacy also grows. If literacy is defined as the ability to read and write, data literacy can be defined as the ability to understand and communicate data. Today’s advanced data tools can offer unparalleled insights, but they require capable operators who can understand and interpret data." (Brent Dykes, "Effective Data Storytelling: How to Drive Change with Data, Narrative and Visuals", 2019)

"Data fluency, as defined in this book, is the ability to speak and understand the language of data; it is essentially an ability to communicate with and about data. In different cases around the world, the term data fluency has sometimes been used interchangeably with data literacy. That is not the approach of this book. This book looks to define data literacy as the ability to read, work with, analyze, and communicate with data. Data fluency is the ability to speak and understand the language of data." (Jordan Morrow, "Be Data Literate: The data literacy skills everyone needs to succeed", 2021)

"Data literacy is not a change in an individual’s abilities, talents, or skills within their careers, but more of an enhancement and empowerment of the individual to succeed with data. When it comes to data and analytics succeeding in an organization’s culture, the increase in the workforces’ skills with data literacy will help individuals to succeed with the strategy laid in front of them. In this way, organizations are not trying to run large change management programs; the process is more of an evolution and strengthening of individual’s talents with data. When we help individuals do more with data, we in turn help the organization’s culture do more with data." (Jordan Morrow, "Be Data Literate: The data literacy skills everyone needs to succeed", 2021)

"Overall [...] everyone also has a need to analyze data. The ability to analyze data is vital in its understanding of product launch success. Everyone needs the ability to find trends and patterns in the data and information. Everyone has a need to ‘discover or reveal (something) through detailed examination’, as our definition says. Not everyone needs to be a data scientist, but everyone needs to drive questions and analysis. Everyone needs to dig into the information to be successful with diagnostic analytics. This is one of the biggest keys of data literacy: analyzing data." (Jordan Morrow, "Be Data Literate: The data literacy skills everyone needs to succeed", 2021)

"The process of asking, acquiring, analyzing, integrating, deciding, and iterating should become second nature to you. This should be a part of how you work on a regular basis with data literacy. Again, without a decision, what is the purpose of data literacy? Data literacy should lead you as an individual, and organizations, to make smarter decisions." (Jordan Morrow, "Be Data Literate: The data literacy skills everyone needs to succeed", 2021)

"The reality is, the majority of a workforce doesn’t need to be data scientists, they just need comfort with data literacy." (Jordan Morrow, "Be Data Literate: The data literacy skills everyone needs to succeed", 2021)

"Data literacy is not achieved by mastering a uniform set of competencies that applies to everyone. Those that are relevant to each individual can vary significantly depending on how they interact with data and which part of the data process they are involved in." (Angelika Klidas & Kevin Hanegan, "Data Literacy in Practice", 2022)

"Data literacy is something that affects everyone and every organization. The more people who can debate, analyze, work with, and use data in their daily roles, the better data-informed decision-making will be." (Angelika Klidas & Kevin Hanegan, "Data Literacy in Practice", 2022)

"It is also important to note that data literacy is not about expecting to or becoming an expert; rather, it is a journey that must begin somewhere." (Angelika Klidas & Kevin Hanegan, "Data Literacy in Practice", 2022)

"Like multimodal reading, data literacy relies on both primary literacy skills and numeracy skills to truly make sense of the third layer: reading and understanding graphs. Charts codify numbers visually into parameters, using stylized marks to embed additional layers of meaning and space to provide quantitative relationships. Beyond the individual chart, data visualizations create ensembles of charts." (Vidya Setlur & Bridget Cogley, "Functional Aesthetics for data visualization", 2022)

"Organizations must have a plan and vision for data literacy, which they then communicate to all employees. They will need to develop and foster a culture that embraces data literacy and data-informed decisions. They will need to provide employees with access to various learning content specific to data literacy. Along their journey, they will need to make sure they benchmark and measure progress toward their vision and celebrate successes along the way." (Angelika Klidas & Kevin Hanegan, "Data Literacy in Practice", 2022)

"The rise of graphicacy and broader data literacy intersects with the technology that makes it possible and the critical need to understand information in ways current literacies fail. Like reading and writing, data literacy must become mainstream to fully democratize information access." (Vidya Setlur & Bridget Cogley, "Functional Aesthetics for data visualization", 2022)

🗃️Data Management: Data Strategy (Just the Quotes)

"Data strategy is one of the most ubiquitous and misunderstood topics in the information technology (IT) industry. Most corporations' data strategy and IT infrastructure were not planned, but grew out of "stovepipe" applications over time with little to no regard for the goals and objectives of the enterprise. This stovepipe approach has produced the highly convoluted and inflexible IT architectures so prevalent in corporations today." (Sid Adelman et al, "Data Strategy", 2005)

"The chaos without a data strategy is not as obvious, but the indicators abound: dirty data, redundant data, inconsistent data, the inability to integrate, poor performance, terrible availability, little accountability, users who are increasingly dissatisfied with the performance of IT, and the general feeling that things are out of control." (Sid Adelman et al, "Data Strategy", 2005)

"The vision of a data strategy that fits your organization has to conform to the overall strategy of IT, which in turn must conform to the strategy of the business. Therefore, the vision should conform to and support where the organization wants to be in 5 years." (Sid Adelman et al, "Data Strategy", 2005)

"Working without a data strategy is analogous to a company allowing each department and each person within each department to develop its own financial chart of accounts. This empowerment allows each person in the organization to choose his own numbering scheme. Existing charts of accounts would be ignored as each person exercises his or her own creativity." (Sid Adelman et al, "Data Strategy" 1st Ed., 2005)

"Data is great, but strategy is better!" (Steven Sinofsky, Harvard Business School, 2013)

"Strategy is everything. Without it, data, big or otherwise, is essentially useless. A bad strategy is worse than useless because it can be highly damaging to the organization. A bad strategy can divert resources, waste time, and demoralize employees. This would seem to be self-evident but in practice, strategy development is not quite so straightforward. There are numerous reasons why a strategy is MIA from the beginning, falls apart mid-project, or is destroyed in a head-on collision with another conflicting business strategy." (Pam Baker, "Data Divination: Big Data Strategies", 2015)

"The overall data strategy should be focused on continuously discovering ways to improve the business through refinement, innovation, and solid returns, both in the short and long terms. Project-specific strategies should lead to a specific measurable and actionable end for that effort. This should be immediately followed with ideas about what can be done from there, which in turn should ultimately lead to satisfying the goals in the overall big data strategy and reshaping it as necessary too." (Pam Baker, "Data Divination: Big Data Strategies", 2015)

"A data strategy should include business plans to use information to competitive advantage and support enterprise goals. Data strategy must come from an understanding of the data needs inherent in the business strategy: what data the organization needs, how it will get the data, how it will manage it and ensure its reliability over time, and how it will utilize it. Typically, a data strategy requires a supporting Data Management program strategy – a plan for maintaining and improving the quality of data, data integrity, access, and security while mitigating known and implied risks. The strategy must also address known challenges related to data management." (DAMA International, "DAMA-DMBOK: Data Management Body of Knowledge", 2017)

"A good data strategy is not determined by what data is readily or potentially available - ​​​​​​​ it’​​​​​​​s about what your business wants to achieve, and how data can help you get there." (Bernard Marr, ​​​​​​​"Data Strategy", 2017)

"A sound data strategy requires that the data contained in a company’s single source of truth (SSOT) is of high quality, granular, and standardized, and that multiple versions of the truth (MVOTs) are carefully controlled." (Leandro DalleMule & Thomas H Davenport, "What’s Your Data Strategy?", Harvard Business Review, 2017) [link]

"Companies that have not yet built a data strategy and a strong data-management function need to catch up very fast or start planning for their exit." (Leandro DalleMule & Thomas H Davenport, "What’s Your Data Strategy?", Harvard Business Review, 2017) [link]

"How a company’s data strategy changes in direction and velocity will be a function of its overall strategy, culture, competition, and market." (Leandro DalleMule & Thomas H Davenport, "What’s Your Data Strategy?", Harvard Business Review, 2017) [link] 

"[…] if companies want to avoid drowning in data, they need to develop a smart [data] strategy that focuses on the data they really need to achieve their goals. In other words, this means defining the business-critical questions that need answering and then collecting and analysing only that data which will answer those questions." (Bernard Marr, ​​​​​​​"Data Strategy", 2017)

"Start by reviewing existing data management activities, such as who creates and manages data, who measures data quality, or even who has ‘data’ in their job title. Survey the organization to find out who may already be fulfilling needed roles and responsibilities. Such individuals may hold different titles. They are likely part of a distributed organization and not necessarily recognized by the enterprise. After compiling a list of ‘data people,’ identify gaps. What additional roles and skill sets are required to execute the data strategy? In many cases, people in other parts of the organization have analogous, transferrable skill sets. Remember, people already in the organization bring valuable knowledge and experience to a data management effort." (DAMA International, "DAMA-DMBOK: Data Management Body of Knowledge", 2017)

"In truth, all three of these perspectives - process, technology, and data - are needed to create a good data strategy. Each type of person approaches things differently and brings different perspectives to the table. Think of this as another aspect of diversity. Just as a multicultural team and a team with different educational backgrounds will produce a better result, so will a team that includes people with process, technology and data perspectives." (Mike Fleckenstein & Lorraine Fellows, "Modern Data Strategy", 2018)

"A data strategy is the opportunity to bring data, one of the most important assets your organisation has, to the fore and to drive the future direction of the organisation." (Ian Wallis, "Data Strategy: From definition to execution", 2021)

"Data strategy is even less understood [thank business strategy], so the chances of success can be further decreased, simply because you need organisation-wide commitment and buy-in to succeed. Data does not exist in a bubble; it is not the preserve of a function that can fix it for all, detached from touching everyone else. It is core to how you run the organisation, and without a focus on where you are heading, it is going to trip the organisation up at every turn – regulatory compliance; operational effectiveness; financial performance; customer and employee experience; essentially, the efficiency in managing virtually every activity in the organisation." (Ian Wallis, "Data Strategy: From definition to execution", 2021)

"I am using ‘data strategy’ as an overarching term to describe a far broader set of capabilities from which sub-strategies can be developed to focus on particular facets of the strategy, such as management information (MI) and reporting; analytics, machine learning and AI; insight; and, of course, data management." (Ian Wallis, "Data Strategy: From definition to execution", 2021)

"It is also important to regard the data strategy as a living document. Do not regard it as a masterpiece, never to be reviewed, amended or critiqued within the time frame it covers, but instead see it as a strategy that can flex to the changing demands of an organisation." (Ian Wallis, "Data Strategy: From definition to execution", 2021)

"In the same vein, data strategy is often a misnomer for a much wider scope of coverage, but the lack of coherence in how we use the language has led to data strategy being perceived to cover data management activities all the way through to exploitation of data in the broadest sense. The occasional use of information strategy, intelligence strategy or even data exploitation strategy may differentiate, but the lack of a common definition on what we mean tends to lead to data strategy being used as a catch-all for the more widespread coverage such a document would typically include. Much of this is due to the generic use of the term ‘data’ to cover everything from its capture, management, governance through to reporting, analytics and insight." (Ian Wallis, "Data Strategy: From definition to execution", 2021)

"Many organisations start a data strategy from a need to get data into some sort of organised state in which it is feasible to demonstrate compliance. In my opinion, compliance should be a component of a data strategy, not the data strategy in itself." (Ian Wallis, "Data Strategy: From definition to execution", 2021)

"The data strategy should answer the questions: Where are we going? What are we trying to achieve? How does this data strategy fit with the vision, mission and strategy of the organisation? The digital strategy should answer the overarching question: How are we are planning to achieve this?" (Alison Holt [Ed.], Data Governance: Governing data for sustainable business", 2021)

"The key for a successful data strategy is to align it clearly with the corporate strategy. The data strategy is a crucial enabler of the corporate strategy, and the data strategy should clearly call out those components that have a clear line of sight to delivering, or enabling, the corporate goals. If the data strategy does not align to the corporate goals it will be a much more challenging task to get the wider organisation to buy into it, not least because it will fail to have any resonance with the objectives of the organisational leaders and be regarded as optional at best." (Ian Wallis, "Data Strategy: From definition to execution", 2021)

"Right now, the biggest challenge for organizations working on their data strategy might not have to do with technology at all. [...] It’s an understandable problem: to a degree that is perpetually underestimated, becoming data-driven is about the ability of people and organizations to adapt to change." (Randy Bean, "Why Becoming a Data-Driven Organization Is So Hard", Harvard Business Review, 2022) [link]

See also the quotes on Strategy and Tactics.