07 February 2016

🔬Data Science: Uncertainty (Definitions)

"The name for a lack of knowledge that can be addressed by obtaining more information, such as by researching an answer, looking it up in reference materials, or collecting data." (M Cameron Jones, "Patchwork Prototyping with Open Source Software", 2007)

"refers to the difference between the amount of information required to perform a given task, and the amount of information already possessed by the organization" (Humbert Lesca & Nicolas Lesca, "Weak Signals for Strategic Intelligence: Anticipation Tool for Managers", 2011)

"A situation where the set of possible outcomes is stochastic in nature. Not to be confused with the concept of Risk defined elsewhere in this glossary." (Kenneth A Shaw, "Integrated Management of Processes and Information", 2013)

"A lack of awareness and understanding of issues, events, path to follow, or solutions to pursue. Uncertainty may increase and amplify issues, risks, behaviors, or situations, which are internal and external to a program or project." (Project Management Institute, "Navigating Complexity: A Practice Guide", 2014)

"this is the state, even partial, of deficiency of information related to, understanding or knowledge of, an event, its consequence, or likelihood" (ISO Guide 73:2009)

♜Strategic Management: Culture (Definitions)

"(a) A perception of the critical success factors shared by a unit of the firm. (b) Norms and values applied to selection of strategic projects." (H Igor Ansoff et al, "Implanting Strategic Management" 3rd Ed., 1990)

"(1) The shared methods in which people of an organization think and behave. (2) The 'personality' of an organization." (Margaret Y Chu, "Blissful Data ", 2004)

"In the Framework for Information Quality, a company’s attitudes, values, customs, practices, and social behavior, including both official policies and unofficial 'ways of doing things', 'how things get done', and 'how decisions get made'." (Danette McGilvray, "Executing Data Quality Projects", 2008)

"The collective set of attitudes, activities, and behaviors that, collectively, tend to give an organization its personality." (Steven Haines, "The Product Manager's Desk Reference", 2008)

[adaptive culture:] "Adaptive cultures engage in at least five practices. They (1) name the elephants in the room, (2) share responsibility for the organization’s future, (3) exercise independent judgment, (4) develop leadership capacity, and (5) institutionalize reflection and continuous learning." (Alexander Grashow et al, "The Practice of Adaptive Leadership", 2009)

[participatory culture:] "An environment in which information is made available to support individuals in making appropriate decisions, and where decisions are shifted to the most appropriate location in the organization so that those affected by a decision participate in, or are represented in, the process of making it." (Sally A Miller et al, "People CMM: A Framework for Human Capital Management" 2nd Ed., 2009)

"This is the name given to the collection of basic assumptions, values, norms and artefacts that are shared by and influence the behaviour of an organisation’s members." (Bernard Burnes, "Managing change : a strategic approach to organisational dynamics" 5th Ed., 2009)

"Includes the customary beliefs, forms of expression, and material traits of a particular racial group situated within certain geographical location and within certain time." (Irina Kondratova & Ilia Goldfarb, "Culturally Appropriate Web User Interface Design Study: Research Methodology and Results", 2011)

[corporate culture:] "A collection of beliefs, expectations, and values learned and shared by a corporation’s members and transmitted from one generation of employees to another." (Thomas L Wheelen & J David Hunger., "Strategic management and business policy: toward global sustainability" 13th Ed., 2012)

"A shared system of values, beliefs, and behaviors that characterize a group of organization." (Joan C Dessinger, "Fundamentals of Performance Improvement" 3rd Ed., 2012)

"Distinctive heritage shared by a group of people. It passes on beliefs, norms, and customs." (Barry Berman & Joel R Evans, "Retail Management: A Strategic Approach" 12th Ed., 2013)

"The set of shared attitudes, values, goals, and practices that characterize a company or an organization." (Jim Davis & Aiman Zeid, "Business Transformation: A Roadmap for Maximizing Organizational Insights", 2014)

"The beliefs, customs, practices, and social behavior of a particular nation or people; a group of people whose shared beliefs and practices identify a particular place, class, or time to which they belong; a particular set of attitudes that characterizes a group of people." (Ken Sylvester, "Negotiating in the Leadership Zone", 2015)

"defined as a set of shared attitudes, values, goals and practices that characterize an institution, organization or group." (Thomas C Wilson, "Value and Capital Management", 2015)

"An organization’s values, traditions, behavioral norms, symbols, and social characteristics." (Robert M Grant, "Contemporary Strategy Analysis" 10th Ed., 2018)

"Is the set of assumptions, beliefs, values, and norms shared by an organization's members." (Justína Mikulášková et al, "Spiral Management: New Concept of the Social Systems Management", 2020)

"A set of shared values and beliefs that drive behavior." (Forrester)

"set of values shared by a group of people, including expectation about how people should behave, their ideas, beliefs and practices" (ITIL)

06 February 2016

♜Strategic Management: Stakeholder (Definitions)

"In the CMMI Product Suite, a group or individual that is affected by or is in some way accountable for the outcome of an undertaking. Stakeholders may include project members, suppliers, customers, end users, and others." (Sandy Shrum et al, "CMMI®: Guidelines for Process Integration and Product Improvement", 2003)

"Individuals and organizations that are involved in or possibly affected by the data warehouse project activities." (Margaret Y Chu, "Blissful Data ", 2004)

"Someone with an interest in the outcome of a project, either because he or she has funded it, will use it, or will be affected by it." (Ken Schwaber, "Agile Project Management with Scrum", 2004)

"A group or individual affected by, or in some way accountable for, the outcome of an activity or process. Stakeholders may include the project team, suppliers, customers, purchasers, end users, and others." (Richard D Stutzke, "Estimating Software-Intensive Systems: Projects, Products, and Processes", 2005)

"a role that is concerned with the quality and content of a work product." (Bruce P Douglass, "Real-Time Agility: The Harmony/ESW Method for Real-Time and Embedded Systems Development", 2009)

"Anyone who has a stake in technical training, is affected by technical training or the problem it will address, or can assist with technical training." (Bettina M Davis & Wendy L Combsand, "Demystifying Technical Training: Partnership, Strategy, and Execution", 2009)

"Person or organization (e.g., customer, sponsor, performing organization, or the public) that is actively involved in the project, or whose interests may be positively or negatively affected by execution or completion of the project. A stakeholder may also exert influence over the project and its deliverables." (Project Management Institute, "Practice Standard for Project Estimating", 2010)

"An organization, person, process, or system that can be affected by a change to a system or process." (DAMA International, "The DAMA Dictionary of Data Management", 2011)

"An individual participant or member of a business function, department, or group charged with, and responsible for, performing tasks or activities as part of a business process." (Carl F Lehmann, "Strategy and Business Process Management", 2012)

"An individual, group, or organization who may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio." (Project Management Institute, "The Standard for Portfolio Management" 3rd Ed., 2012)

"Any individual, group, or organization that can affect, be affected by, or perceive itself to be affected by an initiative (program, project, activity, risk)." (Paul C Dinsmore et al, "Enterprise Project Governance", 2012)

"Any person with a vested interest in the project. Project stakeholders include the project sponsor, project manager, team members, and end users of the project result." (Bonnie Biafore & Teresa Stover, "Your Project Management Coach: Best Practices for Managing Projects in the Real World", 2012)

"Anyone with an interest in your project – whether affected by its outcome or process, or with an ability to affect its outcome or process." (Mike Clayton, "Brilliant Project Leader", 2012)

"Individuals who have varying levels of commitment to a project or program for a given community or setting." (Carol A Brown, "Using Logic Models for Program Planning in K20 Education", 2013)

"Any individual or entity that has an influence on or is being impacted upon (directly or indirectly) by the project." (Chartered Institute of Building, "Code of Practice for Project Management for Construction and Development, 5th Ed.", 2014)

"Any party who affects, or is affected by, a project or activity (within and external to an organization). For an internal audit function, stakeholders include the board and audit committee, chief executive office, senior management, audit clients, and the external auditors." (Sally-Anne Pitt, "Internal Audit Quality", 2014)

"Individual, team, or organization that has an interest in or is affected by the result of architectural change." (Gilbert Raymond & Philippe Desfray, "Modeling Enterprise Architecture with TOGAF", 2014)

"Someone that has a vested interest in a project. Stakeholders are often high-level managers or executives with authority to resolve problems within a project." (Darril Gibson, "Effective Help Desk Specialist Skills", 2014)

"A stakeholder is someone with an interest in the future of a business, enterprise, or organization, and usually includes individual customers, borrowers, depositors, investors, employees, shareholders, regulators, and the public." (Christopher Donohue et al, "Foundations of Financial Risk: An Overview of Financial Risk and Risk-based Financial Regulation, 2nd Ed", 2015)

"Someone who has a stake in the outcome of the project. Typically, this includes users, customers (if those are different from users), sponsors, managers, and development team members." (Rod Stephens, "Beginning Software Engineering", 2015)

"Any person or organization who is affected by the opportunity and who can affect the shape of the opportunity itself." (Paul H Barshop, "Capital Projects", 2016)

"A person in the organization who has a vested interest in a project or activity and the outcomes." (Jonathan Ferrar et al, "The Power of People: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance", 2017)

"A person, a group, or an organization that has interest or concern in an organization. Stakeholders can affect or be affected by an organization’s actions, objectives, and policies. Some examples of key stakeholders are creditors, directors, employees, government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources." (William Stallings, "Effective Cybersecurity: A Guide to Using Best Practices and Standards", 2018)

"An individual, group, or organization that may affect or be affected by project work, including decisions, activities, and outcome or deliverables. This applies to a project, program, and portfolio." (Cate McCoy & James L Haner, "CAPM Certified Associate in Project Management Practice Exams", 2018)

"In software development, a stakeholder is a person who has a vested interest in the software being developed. For example customers and users are stakeholders." (Alex Thomas, "Natural Language Processing with Spark NLP", 2020)

"a person or organisation that can affect, be affected by, or perceive themselves to be affected by a decision or activity" (ISO Guide 73:2009)

"all people who have interest in an organization, project, service, etc." (ITIL)

"Any person who has an interest in an IT project. Project stakeholders are individuals and organizations that are actively involved in the project, or whose interests may be affected as a result of project execution or project completion. Stakeholders can exercise control over both the immediate system operational characteristics, as well as over long-term system lifecycle considerations (such as portability, lifecycle costs, environmental considerations, and decommissioning of the system)." (IQBBA)

04 February 2016

♜Strategic Management: Corporate Strategy (Definitions)

"Corporate strategy is the pattern of decisions in a company that determines and reveals its objectives, purposes, or goals, produces the principal policies and plans for achieving those goals, and defines the range of businesses the company is to pursue, the kind of economic and human organization it is or intends to be, and the nature of the economic and noneconomic contribution it intends to make to its shareholders, employees, customers, and communities. […] Corporate strategy defines the businesses in which a company will compete, preferably in a way that focuses resources to convert distinctive competence into competitive advantage." (Kenneth R Andrews, The Concept of Corporate Strategy, 1980)

"Concerns the scope of the product markets, industries and geographies addressed by the firm as a whole, the boundaries of the firm, and how to manage that scope in a way that adds value." (Duncan Angwin & Stephen Cummings, "The Strategy Pathfinder" 3rd Ed., 2017)

"A firm’s decisions and intentions with regard to the scope of its activities (its choices in relation to the industries, national markets, and vertical activities within which it participates) and the resource allocation among these." (Robert M Grant, "Contemporary Strategy Analysis, 10th Ed.", 2018)

"A plan that guides the activities and resource allocation required to deliver intended experiences that meet or exceed customer expectations in accordance with the goals of the organization." (Forrester,)

29 January 2016

♜Strategic Management: Risk (Definitions)

"The probability of uncertain events occurring, causing positive or negative effects on the objectives of an endeavor." (Margaret Y Chu, "Blissful Data ", 2004)

"An adverse impact on the developer’s business organization due to the occurrence of a product or project risk. The business risk can arise directly from contract terms and conditions (e.g., warranties or consequential damages) or indirectly from loss of future business or reputation. Buyers use terms and conditions to protect their organizations in the event that the developer fails to deliver acceptable products and services on time. Thus, terms and conditions place the developer at risk." (Richard D Stutzke, "Estimating Software-Intensive Systems: Projects, Products, and Processes", 2005)

"Potential loss that can be estimated by an analysis of threat and vulnerability; the casualty contemplated in a contract of insurance. Pure risk occurs from cost without benefit, such as from crime or natural disaster. Dynamic risk reflects calculated exposure that an enterprise may take that can lead to advancement or loss." (Robert McCrie, "Security Operations Management" 2nd Ed., 2006)

"A risk is an undesired event or potential problem which may occur with a certain probability sometime in the future. Risk occurrence is associated with damage; i.e., it has a negative effect on project goals. It may cause cost increases, schedule shifts, quality problems, or other damages." (Lars Dittmann et al, "Automotive SPICE in Practice", 2008)

"The consideration of a situation that might arise that would tend to prevent a strategy or objective from being successfully achieved." (Steven Haines, "The Product Manager's Desk Reference", 2008)

"Possibility of suffering losses on an investment; the sources of risk include inflation, default, politics, etc." (Stefano Caselli, "Private Equity and Venture Capital in Europe", 2009)

"A predictable or unpredictable event that has an uncertain outcome." (Annetta Cortez & Bob Yehling, "The Complete Idiot's Guide® To Risk Management", 2010)

"In general, risk is the probability that a threat agent will be able to exploit a defined vulnerability that would adversely impact the business." (Alex Berson & Lawrence Dubov, "Master Data Management and Data Governance", 2010)

"The possibility of incurring a liability or exposure to asset losses." (Sue Johnson & Gwen Moran, "The Complete Idiot's Guide To Business Plans", 2010)

"Refers to the possibility of occurrence of an event, whether uncertain or of undetermined term, which is not entirely under the control of the people involved and is contrary to their expectations or interest. Risk can be voluntary, when a person acts despite being aware of that possibility." (Humbert Lesca & Nicolas Lesca, "Weak Signals for Strategic Intelligence: Anticipation Tool for Managers", 2011)

"The possibility that an event could occur and interfere with an organization's ability to meet strategic goals or operating plans. Varies across organizations, industries, geographic regions, and time periods." (Leslie G Eldenburg & Susan K Wolcott, "Cost Management 2nd Ed", 2011)

"Risk is the possibility that something unpleasant or unwelcome will happen (NOAD). Risk to data is the possibility that something will negatively affect its quality and make it less fit for use." (Laura Sebastian-Coleman, "Measuring Data Quality for Ongoing Improvement ", 2012)

"The degree of uncertainty of realizing expected future returns of the business resulting from factors other than financial leverage." (Mark L Zyla, "Fair Value Measurement", 2012)

"In the context of business decisions, the cost of a particular outcome. When a set of outcomes are possible, this cost is often weighted by the probability, if known, of that particular outcome occurring. Not to be confused with uncertainty, a term often used incorrectly to communicate the level of risk." (Kenneth A Shaw, "Integrated Management of Processes and Information", 2013)

"Probability, usually of an unwanted event." (Geoff Cumming, "Understanding The New Statistics", 2013)

"The consequences of a realized threat." (Mark Rhodes-Ousley, "Information Security: The Complete Reference, Second Edition, 2nd Ed.", 2013)

"A factor that could result in future negative consequences; usually expressed as impact and likelihood." (Tilo Linz et al, "Software Testing Foundations, 4th Ed", 2014)

"A quantitative measure of the potential damage caused by a specified threat." (Manish Agrawal, "Information Security and IT Risk Management", 2014)

"The effect of uncertainty on objectives" (David Sutton, "Information Risk Management: A practitioner’s guide", 2014)

"The likelihood that a threat will exploit a vulnerability resulting in a loss. Organizations use risk mitigation techniques to reduce risk." (Darril Gibson, "Effective Help Desk Specialist Skills", 2014)

"In investment terms, risk is the uncertainty associated with an investment or asset. A high-risk investment, for example, may yield a high return; but if unsuccessful, it could cause the investor to lose everything. Operational risk is the risk of failure due to shortcomings in procedures, people, or systems." (DK, "The Business Book", 2014)

"A factor that could result in future negative consequences; usually expressed as impact and likelihood." (Tilo Linz et al, "Software Testing Foundations" 4th Ed", 2014)

"Risk is defined as the mathematical product of the loss or damage due to failure and the probability (or frequency) of failure resulting in such damage. Damage comprises any consequences or loss due to failure. The probability of occurrence of a product failure depends on the way the software product is used. The software’s operational profile must be considered here. Therefore, detailed estimation of risks is difficult. Risk factors to be considered may arise from the project (project risks) as well as from the product to be delivered (product risks)." (Andreas Spillner et al, "Software Testing Foundations: A Study Guide for the Certified Tester Exam" 4th Ed., 2014)

"Risk is the product of consequence or impact and likelihood or probability, and is not the same as a threat or hazard. In the context of information risk management, risk is usually taken to have negative connotations. In the wider context of risk, however, it can also bee seen in a positive light and referred to as ‘opportunity’." (David Sutton, "Information Risk Management: A practitioner’s guide", 2014)

"The possibility of an event occurring that will have an impact on the achievement of objectives. Risk is measured in terms of impact and likelihood." (Sally-Anne Pitt, "Internal Audit Quality", 2014)

"The likelihood that a threat will exploit a vulnerability resulting in a loss. Organizations use risk mitigation techniques to reduce risk." (Darril Gibson, "Effective Help Desk Specialist Skills", 2014)

"An uncertainty that might lead to a loss. Losses occur when a threat exploits vulnerability." (Weiss, "Auditing IT Infrastructures for Compliance, 2nd Ed", 2015)

"Business risk is the potential loss due to a weakening in the compet­itive position." (Christopher Donohue et al, "Foundations of Financial Risk" 2nd Ed, 2015)

"Defined as the possible failure to meet your desired and expected objectives due to future, uncertain events." (Thomas C Wilson, "Value and Capital Management", 2015)

"The possibility of suffering harm or loss; Usually, risk involves the statistical chance that an action would pose a threat, resulting in a failure of some kind." (Ken Sylvester, "Negotiating in the Leadership Zone", 2015)

"The probability of a threat agent exploiting a vulnerability and the associated impact." (Adam Gordon, "Official (ISC)2 Guide to the CISSP CBK" 4th Ed., 2015)

"The possible failure to meet your desired and expected objectives due to future, uncertain events." (Thomas C Wilson, "Value and Capital Management", 2015)

"The likelihood of a negative impact event occurring over a period of time, not to be confused with exposure. Example: there is a 30% risk of tornadoes occurring tonight." (Gregory Lampshire, "The Data and Analytics Playbook", 2016)

"The chance of a negative thing happening." (Pamela Schure & Brian Lawley, "Product Management For Dummies", 2017)

"A characterization of harmful events and their associated probabilities with respect to a given system or mission." (O Sami Saydjari, "Engineering Trustworthy Systems: Get Cybersecurity Design Right the First Time", 2018)

"A measure of the extent to which an entity is threatened by a potential circumstance or event, and typically a function of the adverse impacts that would arise if the circumstance or event occurs and the likelihood of occurrence." (William Stallings, "Effective Cybersecurity: A Guide to Using Best Practices and Standards", 2018)

"A factor that could result in future negative consequences; usually expressed as impact and likelihood." (ISTQB)

"A possible event that could cause harm or loss, or affect the ability to achieve objectives" (ITIL)

"The effect of uncertainty on objectives." (ISO Guide 73:2009)

"The effect of uncertainty on objectives, whether positive or negative." (ISO 31000) 

27 January 2016

♜Strategic Management: Methodology (Definitions)

"A process for the production of software using a collection of predefined techniques and notational conventions." (Atul Apte, "Java Connector Architecture: Building Custom Connectors and Adapters", 2002)

"A disciplined set of processes/procedures whose intent is to increase the success factor of analysis, design, implementation, and maintenance of a business solution." (Sharon Allen & Evan Terry, "Beginning Relational Data Modeling" 2nd Ed., 2005)

"A body of rules followed in a science of discipline." (Jennifer George-Palilonis, "A Practical Guide to Graphics Reporting", 2006)

"A defined, repeatable approach to address a particular type of problem. A methodology typically centers on a defined process but may also include definition of content. May be used interchangeably with the term method." (David Lyle & John G Schmidt, "Lean Integration", 2010)

"A logical sequence of tasks and activities that have deliverables as an end result. Implementation projects typically follow a predefined methodology." (Janice M Roehl-Anderson, "IT Best Practices for Financial Managers", 2010)

"A mature set of processes applied to various stages of an application’s life cycle to help reduce the likelihood of the presence or exploitation of security vulnerabilities." (Mark S Merkow & Lakshmikanth Raghavan, "Secure and Resilient Software Development", 2010)

"A system of practices, techniques, procedures, and rules used by those who work in a discipline." (Cynthia Stackpole, "PMP® Certification All-in-One For Dummies", 2011)

"A system of practices, techniques, procedures, and rules used by those who work in portfolios, programs, and projects. Project management methodology is a subset of OPM methodology." (PMI, "Implementing Organizational Project Management: A Practice Guide", 2014)

"A collection of specific procedures for creating a software system to meet a user’s needs" (Nell Dale et al, "Object-Oriented Data Structures Using Java 4th Ed.", 2016)

25 January 2016

♜Strategic Management: Mission (Definitions)

"A written summary describing why an organization exists." (Timothy J  Kloppenborg et al, "Project Leadership", 2003)

"A brief declaration of why the organization, group, or department exists. It provides the foundation on which the entity will build its products and services and identifies to whom it will offer them." (Teri Lund & Susan Barksdale, "10 Steps to Successful Strategic Planning", 2006)

"A stated purpose, intent, or goal. In the Harmony/ESW process, several work activities have specific missions, including diagram creation and the microcycle." (Bruce P Douglass, "Real-Time Agility: The Harmony/ESW Method for Real-Time and Embedded Systems Development", 2009)

"A statement that describes an organization's purpose or reason for existence." (Bettina M Davis & Wendy L Combsand, "Demystifying Technical Training: Partnership, Strategy, and Execution", 2009)

"A written statement that describes the business’s purpose and provides a sense of direction for the business. It helps management to develop complementary strategies." (Gina Abudi & Brandon Toropov, "The Complete Idiot's Guide to Best Practices for Small Business", 2011)

"Defines why an organization exists." (Linda Volonino & Efraim Turban, "Information Technology for Management" 8th Ed", 2011)

"High-level declaration of the organization's purpose. (6, 622, 666)" (Leslie G Eldenburg & Susan K Wolcott, "Cost Management" 2nd Ed., 2011)

"Explains the fundamental purpose of the company or organization." (Bill Holtsnider & Brian D Jaffe, "IT Manager's Handbook" 3rd Ed., 2012)

"A statement that focuses on the present and identifies what an organization hopes to achieve and/or how it hopes to achieve it. In contrast, a vision statement focuses on the future." (Darril Gibson, "Effective Help Desk Specialist Skills", 2014)

"Short (preferably one or two sentences long) expression of an organization's services, its target market, and its competitive advantages." (Manish Agrawal, "Information Security and IT Risk Management", 2014)

"A brief description of a company’s fundamental purpose that articulates the company’s purpose both for those in the organization and for the public." (Jeffrey Magee, "The Managerial Leadership Bible", 2015)

"A statement of purpose for an organization." (Andrew Pham et al, "From Business Strategy to Information Technology Roadmap", 2016)

"A description of an organization or function’s business, its objectives, and its approach to reach those objectives." (Jonathan Ferrar et al, "The Power of People", 2017)

"An expression of the types of behaviour that an organisation sees as key to achieving its strategy, goals or vision. Generally expressed as a statement." (Duncan Angwin & Stephen Cummings, "The Strategy Pathfinder" 3rd Ed., 2017)

"An organization’s top-level requirements that must be satisfied and the properties with which they must be satisfied, including trustworthiness." (O Sami Saydjari, "Engineering Trustworthy Systems: Get Cybersecurity Design Right the First Time", 2018)

"The stated reason for the existence of the organization. It is usually prepared by the CEO and key members of the executive team and succinctly states what they will achieve or accomplish. It typically is changed only when the organization decides to pursue a completely new market." (H James Harrington & William S Ruggles, "Project Management for Performance Improvement Teams", 2018)

"What an organization does, what its perceived mission or missions are, and what business processes are involved in fulfilling the mission(s)." (William Stallings, "Effective Cybersecurity: A Guide to Using Best Practices and Standards", 2018)

"Elements of organizations describing mission areas, common/shared business services, and organization-wide services. Mission/business segments can be identified with one or more information systems which collectively support a mission/business process." (CNSSI 4009-2015)

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IT Professional with more than 25 years experience in IT in the area of full life-cycle of Web/Desktop/Database Applications Development, Software Engineering, Consultancy, Data Management, Data Quality, Data Migrations, Reporting, ERP implementations & support, Team/Project/IT Management, etc.