🕸Systems Engineering: Parsimony (Just the Quotes)

"A mechanistic model has the following advantages: 1. It contributes to our scientific understanding of the phenomenon under study. 2. It usually provides a better basis for extrapolation (at least to conditions worthy of further experimental investigation if not through the entire range of all input variables). 3. It tends to be parsimonious (i. e, frugal) in the use of parameters and to provide better estimates of the response." (George E P Box, "Empirical Model-Building and Response Surfaces", 1987)

"It is part of the lore of science that the most parsimonious explanation of observed facts is to be preferred over convoluted and long-winded theories. Ptolemaic epicycles gave way to the Copernican system largely on this premise, and in general, scientific inquiry is governed by the oft-quoted dictum of the medieval cleric William of Occam that 'nunquam ponenda est pluralitas sine necesitate' , which may be paraphrased as 'choose the simplest explanation for the observed facts' ." (Edward Beltrami, "What is Random?: Chaos and Order in Mathematics and Life", 1999)

"A smaller model with fewer covariates has two advantages: it might give better predictions than a big model and it is more parsimonious (simpler). Generally, as you add more variables to a regression, the bias of the predictions decreases and the variance increases. Too few covariates yields high bias; this called underfitting. Too many covariates yields high variance; this called overfitting. Good predictions result from achieving a good balance between bias and variance. […] fiding a good model involves trading of fit and complexity." (Larry A Wasserman, "All of Statistics: A concise course in statistical inference", 2004)

"The model theory postulates that mental models are parsimonious. They represent what is possible, but not what is impossible, according to assertions. This principle of parsimony minimizes the load on working memory, and so it applies unless something exceptional occurs to overrule it." (Philip N Johnson-Laird, Mental Models, Sentential Reasoning, and Illusory Inferences, [in "Mental Models and the Mind"], 2006)

"Two systems concepts lie at the disposal of the architect to reflect the beauty of harmony: parsimony and variety. The law of parsimony states that given several explanations of a specific phenomenon, the simplest is probably the best. […] On the other hand, the law of requisite variety states that for a system to survive in its environment the variety of choice that the system is able to make must equal or exceed the variety of influences that the environment can impose on the system." (John Boardman & Brian Sauser, "Systems Thinking: Coping with 21st Century Problems", 2008)

"What advantages do diagrams have over verbal descriptions in promoting system understanding? First, by providing a diagram, massive amounts of information can be presented more efficiently. A diagram can strip down informational complexity to its cor. e - in this sense, it can result in a parsimonious, minimalist description of a system. Second, a diagram can help us see patterns in information and data that may appear disordered otherwise. For example, a diagram can help us see mechanisms of cause and effect or can illustrate sequence and flow in a complex system. Third, a diagram can result in a less ambiguous description than a verbal description because it forces one to come up with a more structured description." (Robbie T Nakatsu, "Diagrammatic Reasoning in AI", 2010)

"The idea of a machine thinking is by no means repugnant to all of us. In fact, I find the converse idea, that the human brain may itself be a machine which could be possibly duplicated functionally with inanimate objects, quite attractive. Until clearly disproved, this hypothesis concerning the brain seems the natural scientific one in line with the principle of parsimony, etc., rather than hypothecating intangible and unreachable 'vital forces' , 'souls' and the like." (Claude E Shannon)

✨Performance Management: Excellence (Just the Quotes)

"Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit." (Aristotle)

"With regard to excellence, it is not enough to know, but we must try to have and use it." (Aristotel, "Nochomachean Ethics", cca. 340 BC)

"It takes a long time to bring excellence to maturity." (Publilius Syrus, "Moral Sayings", cca. 1st century BC)

"The best way to come to grips with one’s own business knowledge is to look at the things the business has done well, and the things it apparently does poorly. […] Knowledge is a perishable commodity. It has to be reaffirmed, relearned, repracticed all the time. One has to work constantly at regaining one’s specific excellence. […] The right knowledge is the knowledge needed to exploit the market opportunities." (Peter F Drucker, "Managing for Results: Economic Tasks and Risk-taking Decisions", 1964)

"Because ease of use is the purpose, this ratio of function to conceptual complexity is the ultimate test of system design. Neither function alone nor simplicity alone defines a good design. [...] Function, and not simplicity, has always been the measure of excellence for its designers." (Fred P Brooks, "The Mythical Man-Month: Essays", 1975)

"The achievement of excellence can occur only if the organization promotes a culture of creative dissatisfaction." (Lawrence M Miller, "American Spirit", 1984)

"Managers jeopardize product quality by setting unreachable deadlines. They don’​​​​​​t think about their action in such terms; they think rather that what they’​​​​​​re doing is throwing down an interesting challenge to their workers, something to help them strive for excellence." (Tom DeMarco & Timothy Lister, "Peopleware: Productive Projects and Teams", 1987)

"When a team outgrows individual performance and learns team confidence, excellence becomes a reality." (Joe Paterno, American Heritage, 1988)

"Excellence is a better teacher than is mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary." (Warren G Bennis, "Organizing Genius: The Secrets of Creative Collaboration", 1997)

"The desire for excellence is an essential feature for doing great work. Without such a goal you will tend to wander like a drunken sailor. The sailor takes one step in one direction and the next in some independent direction. As a result the steps tend to cancel each other, and the expected distance from the starting point is proportional to the square root of the number of steps taken. With a vision of excellence, and with the goal of doing significant work, there is tendency for the steps to go in the same direction and thus go a distance proportional to the number of steps taken, which in a lifetime is a large number indeed." (Richard Hamming, "The Art of Doing Science and Engineering: Learning to Learn", 1997)

"If a team cannot perform with excellence at a moment's notice, they probably will fail in the long run." (Mike Krzyzewski, "Leading with the Heart: Coach K's Successful Strategies for Basketball, Business, and Life", 2010)

"In the pursuit of excellence, there is no finish line." (Robert H Farman)

🕸Systems Engineering: Coherence (Just the Quotes)

"Principles taken upon trust, consequences lamely deduced from them, want of coherence in the parts, and of evidence in the whole, these are every where to be met with in the systems of the most eminent philosophers, and seem to have drawn disgrace upon philosophy itself." (David Hume, "A Treatise of Human Nature", 1739-40)

"A system is said to be coherent if every fact in the system is related every other fact in the system by relations that are not merely conjunctive. A deductive system affords a good example of a coherent system." (Lizzie S Stebbing, "A modern introduction to logic", 1930)

"Even these humble objects reveal that our reality is not a mere collocation of elemental facts, but consists of units in which no part exists by itself, where each part points beyond itself and implies a larger whole. Facts and significance cease to be two concepts belonging to different realms, since a fact is always a fact in an intrinsically coherent whole. We could solve no problem of organization by solving it for each point separately, one after the other; the solution had to come for the whole. Thus we see how the problem of significance is closely bound up with the problem of the relation between the whole and its parts. It has been said: The whole is more than the sum of its parts. It is more correct to say that the whole is something else than the sum of its parts, because summing is a meaningless procedure, whereas the whole-part relationship is meaningful." (Kurt Koffka, "Principles of Gestalt Psychology", 1935)

"[…] reality is a system, completely ordered and fully intelligible, with which thought in its advance is more and more identifying itself. We may look at the growth of knowledge […] as an attempt by our mind to return to union with things as they are in their ordered wholeness. […] and if we take this view, our notion of truth is marked out for us. Truth is the approximation of thought to reality […] Its measure is the distance thought has travelled […] toward that intelligible system […] The degree of truth of a particular proposition is to be judged in the first instance by its coherence with experience as a whole, ultimately by its coherence with that further whole, all comprehensive and fully articulated, in which thought can come to rest." (Brand Blanshard, "The Nature of Thought" Vol. II, 1939)

"We cannot define truth in science until we move from fact to law. And within the body of laws in turn, what impresses us as truth is the orderly coherence of the pieces. They fit together like the characters of a great novel, or like the words of a poem. Indeed, we should keep that last analogy by us always, for science is a language, and like a language it defines its parts by the way they make up a meaning. Every word in a sentence has some uncertainty of definition, and yet the sentence defines its own meaning and that of its words conclusively. It is the internal unity and coherence of science which gives it truth, and which makes it a better system of prediction than any less orderly language." (Jacob Bronowski, "The Common Sense of Science", 1953)

"In our definition of system we noted that all systems have interrelationships between objects and between their attributes. If every part of the system is so related to every other part that any change in one aspect results in dynamic changes in all other parts of the total system, the system is said to behave as a whole or coherently. At the other extreme is a set of parts that are completely unrelated: that is, a change in each part depends only on that part alone. The variation in the set is the physical sum of the variations of the parts. Such behavior is called independent or physical summativity." (Arthur D Hall & Robert E Fagen, "Definition of System", General Systems Vol. 1, 1956)

"The essential vision of reality presents us not with fugitive appearances but with felt patterns of order which have coherence and meaning for the eye and for the mind. Symmetry, balance and rhythmic sequences express characteristics of natural phenomena: the connectedness of nature - the order, the logic, the living process. Here art and science meet on common ground." (Gyorgy Kepes, "The New Landscape: In Art and Science", 1956)

"Within the confines of my abstraction, for instance, it is clear that the problem of truth and validity cannot be solved completely, if what we mean by the truth of an image is its correspondence with some reality in the world outside it.  The difficulty with any correspondence theory of truth is that images can only be compared with images.  They can never be compared with any outside reality.  The difficulty with the coherence theory of truth, on the other hand, is that the coherence or consistency of the image is simply not what we mean by its truth." (Kenneth E Boulding, "The Image: Knowledge in life and society", 1956)

"Self-organization can be defined as the spontaneous creation of a globally coherent pattern out of local interactions. Because of its distributed character, this organization tends to be robust, resisting perturbations. The dynamics of a self-organizing system is typically non-linear, because of circular or feedback relations between the components. Positive feedback leads to an explosive growth, which ends when all components have been absorbed into the new configuration, leaving the system in a stable, negative feedback state. Non-linear systems have in general several stable states, and this number tends to increase (bifurcate) as an increasing input of energy pushes the system farther from its thermodynamic equilibrium." (Francis Heylighen, "The Science Of Self-Organization And Adaptivity", 1970)

"To adapt to a changing environment, the system needs a variety of stable states that is large enough to react to all perturbations but not so large as to make its evolution uncontrollably chaotic. The most adequate states are selected according to their fitness, either directly by the environment, or by subsystems that have adapted to the environment at an earlier stage. Formally, the basic mechanism underlying self-organization is the (often noise-driven) variation which explores different regions in the system’s state space until it enters an attractor. This precludes further variation outside the attractor, and thus restricts the freedom of the system’s components to behave independently. This is equivalent to the increase of coherence, or decrease of statistical entropy, that defines self-organization." (Francis Heylighen, "The Science Of Self-Organization And Adaptivity", 1970)

"Early scientific thinking was holistic, but speculative - the modern scientific temper reacted by being empirical, but atomistic. Neither is free from error, the former because it replaces factual inquiry with faith and insight, and the latter because it sacrifices coherence at the altar of facticity. We witness today another shift in ways of thinking: the shift toward rigorous but holistic theories. This means thinking in terms of facts and events in the context of wholes, forming integrated sets with their own properties and relationships."(Ervin László, "Introduction to Systems Philosophy", 1972)

"When loops are present, the network is no longer singly connected and local propagation schemes will invariably run into trouble. [...] If we ignore the existence of loops and permit the nodes to continue communicating with each other as if the network were singly connected, messages may circulate indefinitely around the loops and process may not converges to a stable equilibrium. […] Such oscillations do not normally occur in probabilistic networks […] which tend to bring all messages to some stable equilibrium as time goes on. However, this asymptotic equilibrium is not coherent, in the sense that it does not represent the posterior probabilities of all nodes of the network." (Judea Pearl, "Probabilistic Reasoning in Intelligent Systems: Networks of Plausible Inference", 1988)

"There are a variety of swarm topologies, but the only organization that holds a genuine plurality of shapes is the grand mesh. In fact, a plurality of truly divergent components can only remain coherent in a network. No other arrangement-chain, pyramid, tree, circle, hub-can contain true diversity working as a whole. This is why the network is nearly synonymous with democracy or the market." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"Falling between order and chaos, the moment of complexity is the point at which self-organizing systems emerge to create new patterns of coherence and structures of behaviour." (Mark C Taylor, "The Moment of Complexity: Emerging Network Culture", 2001)

"The word 'coherence' literally means holding or sticking together, but it is usually used to refer to a system, an idea, or a worldview whose parts fit together in a consistent and efficient way. Coherent things work well: A coherent worldview can explain almost anything, while an incoherent worldview is hobbled by internal contradictions. [...] Whenever a system can be analyzed at multiple levels, a special kind of coherence occurs when the levels mesh and mutually interlock." (Jonathan Haidt,"The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom", 2006)

"A system is an interconnected set of elements that is coherently organized in a way that achieves something." (Donella H Meadows, "Thinking in Systems: A Primer", 2008)

"A worldview must be coherent, logical and adequate. Coherence means that the fundamental ideas constituting the worldview must be seen as proceeding from a single, unifying, overarching concept. A logical worldview means simply that the various ideas constituting it should not be contradictory. Adequate means that it is capable of explaining, logically and coherently, every element of contemporary experience." (M G Jackson, "Transformative Learning for a New Worldview: Learning to Think Differently", 2008)

"Each systems archetype embodies a particular theory about dynamic behavior that can serve as a starting point for selecting and formulating raw data into a coherent set of interrelationships. Once those relationships are made explicit and precise, the 'theory' of the archetype can then further guide us in our data-gathering process to test the causal relationships through direct observation, data analysis, or group deliberation." (Daniel H Kim, "Systems Archetypes as Dynamic Theories", The Systems Thinker Vol. 24 (1), 2013)

"Even more important is the way complex systems seem to strike a balance between the need for order and the imperative for change. Complex systems tend to locate themselves at a place we call 'the edge of chaos'. We imagine the edge of chaos as a place where there is enough innovation to keep a living system vibrant, and enough stability to keep it from collapsing into anarchy. It is a zone of conflict and upheaval, where the old and new are constantly at war. Finding the balance point must be a delicate matter - if a living system drifts too close, it risks falling over into incoherence and dissolution; but if the system moves too far away from the edge, it becomes rigid, frozen, totalitarian. Both conditions lead to extinction. […] Only at the edge of chaos can complex systems flourish. This threshold line, that edge between anarchy and frozen rigidity, is not a like a fence line, it is a fractal line; it possesses nonlinearity. (Stephen H Buhner, "Plant Intelligence and the Imaginal Realm: Beyond the Doors of Perception into the Dreaming of Earth", 2014)

"The work around the complex systems map supported a concentration on causal mechanisms. This enabled poor system responses to be diagnosed as the unanticipated effects of previous policies as well as identification of the drivers of the sector. Understanding the feedback mechanisms in play then allowed experimentation with possible future policies and the creation of a coherent and mutually supporting package of recommendations for change."  (David C Lane et al, "Blending systems thinking approaches for organisational analysis: reviewing child protection", 2015)

🕸Systems Engineering: Change (Just the Quotes)

"Every part of the system is so related to every other part that a change in a particular part causes a changes in all other parts and in the total system." (Arthur D Hall, "A methodology for systems engineering", 1962)

"To say a system is 'self-organizing' leaves open two quite different meanings. There is a first meaning that is simple and unobjectionable. This refers to the system that starts with its parts separate (so that the behavior of each is independent of the others' states) and whose parts then act so that they change towards forming connections of some type. Such a system is 'self-organizing' in the sense that it changes from 'parts separated' to 'parts joined'. […] In general such systems can be more simply characterized as 'self-connecting', for the change from independence between the parts to conditionality can always be seen as some form of 'connection', even if it is as purely functional […]" (W Ross Ashby, "Principles of the self-organizing system", 1962)

 "The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately. Such an approach is concerned with total - system performance even when a change in only one or a few of its parts is contemplated because there are some properties of systems that can only be treated adequately from a holistic point of view. These properties derive from the relationship between parts of systems: how the parts interact and fit together." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"Every system of whatever size must maintain its own structure and must deal with a dynamic environment, i.e., the system must strike a proper balance between stability and change. The cybernetic mechanisms for stability (i.e., homeostasis, negative feedback, autopoiesis, equifinality) and change (i.e., positive feedback, algedonodes, self-organization) are found in all viable systems." (Barry Clemson, "Cybernetics: A New Management Tool", 1984)

"Systems thinking is a discipline for seeing the 'structures' that underlie complex situations, and for discerning high from low leverage change. That is, by seeing wholes we learn how to foster health. To do so, systems thinking offers a language that begins by restructuring how we think." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static 'snapshots'. It is a set of general principles- distilled over the course of the twentieth century, spanning fields as diverse as the physical and social sciences, engineering, and management. [...] During the last thirty years, these tools have been applied to understand a wide range of corporate, urban, regional, economic, political, ecological, and even psychological systems. And systems thinking is a sensibility for the subtle interconnectedness that gives living systems their unique character." (Peter Senge, "The Fifth Discipline", 1990)

"Even though these complex systems differ in detail, the question of coherence under change is the central enigma for each." (John H Holland," Hidden Order: How Adaptation Builds Complexity", 1995)

"Complex systems operate under conditions far from equilibrium. Complex systems need a constant flow of energy to change, evolve and survive as complex entities. Equilibrium, symmetry and complete stability mean death. Just as the flow, of energy is necessary to fight entropy and maintain the complex structure of the system, society can only survive as a process. It is defined not by its origins or its goals, but by what it is doing." (Paul Cilliers,"Complexity and Postmodernism: Understanding Complex Systems", 1998)

"The concept ‘complexity’ is not univocal either. Firstly, it is useful to distinguish between the notions ‘complex’ and ‘complicated’. If a system- despite the fact that it may consist of a huge number of components - can be given a complete description in terms of its individual constituents, such a system is merely complicated. […] In a complex system, on the other hand, the interaction among constituents of the system, and the interaction between the system and its environment, are of such a nature that the system as a whole cannot be fully understood simply by analysing its components. Moreover, these relationships are not fixed, but shift and change, often as a result of self-organisation. This can result in novel features, usually referred to in terms of emergent properties." (Paul Cilliers, "Complexity and Postmodernism: Understanding Complex Systems" , 1998)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"The butterfly effect demonstrates that complex dynamical systems are highly responsive and interconnected webs of feedback loops. It reminds us that we live in a highly interconnected world. Thus our actions within an organization can lead to a range of unpredicted responses and unexpected outcomes. This seriously calls into doubt the wisdom of believing that a major organizational change intervention will necessarily achieve its pre-planned and highly desired outcomes. Small changes in the social, technological, political, ecological or economic conditions can have major implications over time for organizations, communities, societies and even nations." (Elizabeth McMillan, "Complexity, Management and the Dynamics of Change: Challenges for practice", 2008)

"The other element of systems thinking is learning to influence the system with reinforcing feedback as an engine for growth or decline. [...] Without this kind of understanding, managers will hit blockages in the form of seeming limits to growth and resistance to change because the large complex system will appear impossible to manage. Systems thinking is a significant solution." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"Enterprise engineering is an emerging discipline that studies enterprises from an engineering perspective. The first paradigm of this discipline is that enterprises are purposefully designed and implemented systems. Consequently, they can be re-designed and re-implemented if there is a need for change. The second paradigm of enterprise engineering is that enterprises are social systems. This means that the system elements are social individuals, and that the essence of an enterprise's operation lies in the entering into and complying with commitments between these social individuals." (Erik Proper, "Advances in Enterprise Engineering II", 2009)

"Most systems in nature are inherently nonlinear and can only be described by nonlinear equations, which are difficult to solve in a closed form. Non-linear systems give rise to interesting phenomena such as chaos, complexity, emergence and self-organization. One of the characteristics of non-linear systems is that a small change in the initial conditions can give rise to complex and significant changes throughout the system. This property of a non-linear system such as the weather is known as the butterfly effect where it is purported that a butterfly flapping its wings in Japan can give rise to a tornado in Kansas. This unpredictable behaviour of nonlinear dynamical systems, i.e. its extreme sensitivity to initial conditions, seems to be random and is therefore referred to as chaos. This chaotic and seemingly random behaviour occurs for non-linear deterministic system in which effects can be linked to causes but cannot be predicted ahead of time." (Robert K Logan, "The Poetry of Physics and The Physics of Poetry", 2010)

"The fundamental assumption underlying all software projects is that software is easy to change. If you violate this assumption by creating inflexible structures, then you undercut the economic model that the entire industry is based on." (Robert C Martin, "The Clean Coder: A code of conduct for professional programmers", 2011)

"Without precise predictability, control is impotent and almost meaningless. In other words, the lesser the predictability, the harder the entity or system is to control, and vice versa. If our universe actually operated on linear causality, with no surprises, uncertainty, or abrupt changes, all future events would be absolutely predictable in a sort of waveless orderliness." (Lawrence K Samuels, "Defense of Chaos", 2013)

"One of the remarkable features of these complex systems created by replicator dynamics is that infinitesimal differences in starting positions create vastly different patterns. This sensitive dependence on initial conditions is often called the butterfly-effect aspect of complex systems - small changes in the replicator dynamics or in the starting point can lead to enormous differences in outcome, and they change one’s view of how robust the current reality is. If it is complex, one small change could have led to a reality that is quite different." (David Colander & Roland Kupers, "Complexity and the art of public policy : solving society’s problems from the bottom up", 2014)

"Cybernetics studies the concepts of control and communication in living organisms, machines and organizations including self-organization. It focuses on how a (digital, mechanical or biological) system processes information, responds to it and changes or being changed for better functioning (including control and communication)." (Dmitry A Novikov, "Cybernetics 2.0", 2016)

✨Performance Management: Success (Just the Quotes)

"The role of the manager here is also clear: it is that of the coach. First, an ideal coach takes no personal credit for the success of his team, and because of that his players trust him. Second, he is tough on his team. By being critical, he tries to get the best performance his team members can provide. Third, a good coach was likely a good player himself at one time. And having played the game well, he also understands it well."  (Andrew S Grove, "High Output Management", 1983)

"The skills that make technical professionals competent in their specialties are not necessarily the same ones that make them successful within their organizations." (Bernard Rosenbaum, "Training", 1986)

"Whether you call it a 'team' or an 'ensemble' or a 'harmonious work group' is not what matters; what matters is helping all parties understand that the success of the individual is tied irrevocably to the success of the whole." (Tom DeMarco & Timothy Lister, "Peopleware: Productive Projects and Teams", 1987)

"Even when you have skilled, motivated, hard-working people, the wrong team structure can undercut their efforts instead of catapulting them to success. A poor team structure can increase development time, reduce quality, damage morale, increase turnover, and ultimately lead to project cancellation." (Steve McConnell, "Rapid Development", 1996)

"Good leaders make people feel that they're at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens, people feel centered and that gives their work meaning." (Warren Bennis, "Managing People Is Like Herding Cats", 1999)

"How people feel can be more a factor in the success of a change than what they think. Anxiety of any kind can only complicate the task of change introduction. That’s why the period of sudden decline of corporate fortunes is exactly the worst moment to introduce a change. People are uneasy about their jobs, worried about lasting corporate health, perhaps shocked by the vitality of the competition. In retrospect, a far better time to introduce the change would have been back in the period of healthy growth. Growth always carries with it a certain necessity for change. You may have to hire more people, expand to larger quarters, diversify or centralize, all to accommodate your own burgeoning success. But growth feels good; it feels like winning. It even feels good enough to reduce the amount of change resistance." (Tom DeMarco, "Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency", 2001)

"Lack of power is a great excuse for failure, but sufficient power is never a necessary condition of leadership. There is never sufficient power. In fact, it is success in the absence of sufficient power that defines leadership." (Tom DeMarco, "Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency", 2001)

"Ultimately, leadership is not about glorious crowning acts. It's about keeping your team focused on a goal and motivated to do their best to achieve it, especially when the stakes are high and the consequences really matter. It is about laying the groundwork for others' success, and then standing back and letting them shine." (Chris Hadfield, "An Astronaut's Guide to Life on Earth", 2013)

"Trust is fundamental to leading others into the dark, since trust enables fear to be 'actionable' as courage rather than actionable as anger. Since the bedrock of trust is faith that all will be OK within uncertainty, leaders’ fundamental role is to ultimately lead themselves. Research has found that successful leaders share three behavioral traits: they lead by example, admit their mistakes, and see positive qualities in others. All three are linked to spaces of play. Leading by example creates a space that is trusted - and without trust, there is no play. Admitting mistakes is to celebrate uncertainty. Seeing qualities in others is to encourage diversity." (Beau Lotto, "Deviate: The Science of Seeing Differently", 2017)

"While basic laws underlie command authority, the real foundation of successful leadership is the moral authority derived from professional competence and integrity. Competence and integrity are not separable." (William C Westmoreland)

🕸Systems Engineering: Resilience (Just the Quotes)

"The notion that the 'balance of nature' is delicately poised and easily upset is nonsense. Nature is extraordinarily tough and resilient, interlaced with checks and balances, with an astonishing capacity for recovering from disturbances in equilibrium. The formula for survival is not power; it is symbiosis." (Sir Eric Ashby, [Encounter] 1976)

"The more complex the network is, the more complex its pattern of interconnections, the more resilient it will be." (Fritjof Capra, "The Web of Life: A New Scientific Understanding of Living Systems", 1996)

"This is a general characteristic of self-organizing systems: they are robust or resilient. This means that they are relatively insensitive to perturbations or errors, and have a strong capacity to restore themselves, unlike most human designed systems." (Francis Heylighen, "The Science of Self-Organization and Adaptivity", 2001)

"Most systems displaying a high degree of tolerance against failures are a common feature: Their functionality is guaranteed by a highly interconnected complex network. A cell's robustness is hidden in its intricate regulatory and metabolic network; society's resilience is rooted in the interwoven social web; the economy's stability is maintained by a delicate network of financial and regulator organizations; an ecosystem's survivability is encoded in a carefully crafted web of species interactions. It seems that nature strives to achieve robustness through interconnectivity. Such universal choice of a network architecture is perhaps more than mere coincidences." (Albert-László Barabási, "Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life", 2002)

"How is it that an ant colony can organize itself to carry out the complex tasks of food gathering and nest building and at the same time exhibit an enormous degree of resilience if disrupted and forced to adapt to changing situations? Natural systems are able not only to survive, but also to adapt and become better suited to their environment, in effect optimizing their behavior over time. They seemingly exhibit collective intelligence, or swarm intelligence as it is called, even without the existence of or the direction provided by a central authority." (Michael J North & Charles M Macal, "Managing Business Complexity: Discovering Strategic Solutions with Agent-Based Modeling and Simulation", 2007)

"Like resilience, self-organizazion is often sacrificed for purposes of short-term productivity and stability." (Donella H Meadows, "Thinking in Systems: A Primer", 2008)

"Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better." (Nassim N Taleb, "Antifragile: Things that gain from disorder", 2012)

"Complexity demands resilience, and that's what panarchy offers. Resilience in the face of complexity is a challenge even when you apply rigorous intelligence and integrity to develop a coherent and flexible strategy." (Robert D Steele, "The Open-Source Everything Manifesto: Transparency, Truth, and Trust", 2012)

"Stability is often defined as a resilient system that keeps processing transactions, even if transient impulses (rapid shocks to the system), persistent stresses (force applied to the system over an extended period), or component failures disrupt normal processing." (Michael Hüttermann et al, "DevOps for Developers", 2013)

✨Performance Management: Productivity (Just the Quotes)

"The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization." (Paul Hersey & Kenneth H Blanchard, "Management of Organizational Behavior", 1972)

"When companies see their productivity drop, they should ask how they can improve jobs, and not merely by setting up new productivity targets but also by sharing gains with workers and responding to their needs." (Jerome M Rosow, "Management", 1976)

"The productivity of work is not the responsibility of the worker but of the manager." (Peter F Drucker, "Management in Turbulent Times", 1980)

"Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite." (Andrew S Grove, "High Output Management", 1983)

"Operating managers should in no way ignore short-term performance imperatives [when implementing productivity improvement programs.] The pressures arise from many sources and must be dealt with. Moreover, unless managers know that the day-to-day job is under control and improvements are being made, they will not have the time, the perspective, the self-confidence, or the good working relationships that are essential for creative, realistic strategic thinking and decision making." (Robert H Schaefer, Harvard Business Review, 1986)

"Opportunities abound for linking productivity to business strategy." (John L Grahn, Harvard Business Review, 1986)

"Productivity is closely tied to morale, and morale is a reflection of how people see themselves. If you can improve your employees' perceptions of themselves, you can improve their morale and thereby boost productivity." (Howard Hurst, Personnel Journal, 1986)

"The way to get higher productivity is to train better managers and have fewer of them." (William Woodside, "Thriving on Chaos", 1987)

"A good part of the problem [poor productivity ...] lies with the current accounting system, which sort of makes overhead disappear - it simply gets added into the cost of a product, like a tax." (Paul Strassmann, Inc. Magazine, 1988)

"Even when you have skilled, motivated, hard-working people, the wrong team structure can undercut their efforts instead of catapulting them to success. A poor team structure can increase development time, reduce quality, damage morale, increase turnover, and ultimately lead to project cancellation." (Steve McConnell, "Rapid Development", 1996)

"It's better to wait for a productive programmer to become available than it is to wait for the first available programmer to become productive." (Steve McConnell, "Software Project Survival Guide", 1997)

"Today’s big companies do very little to enhance the productivity of their professionals. In fact, their vertically oriented organization structures, retrofitted with ad hoc and matrix overlays, nearly always make professional work more complex and inefficient." (Lowell L Bryan & Claudia Joyce, "The 21st century organization", 2005)

"Productivity is the name of the game, and gains in productivity will only come when better understanding and better relationships exist between management and the work force. [...] Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention." (William Hewlett, "The Human Side of Management", [speech])