"Software engineering standards, if sufficiently comprehensive and if properly enforced, establish a quality system , a systematic approach to ensuring software quality, which is defined as (1) the degree to which a system, component, or process meets specified requirements; and (2) the degree to which a system, component, or process meets customer or user needs or expectations. (Kamalendu Pal & Bill Karakostas, "Software Testing Under Agile, Scrum, and DevOps", 2021)
"Software that meets business requirements, provides asatisfying user experience, and has fewer defects." (Forrester)
"the ability of a product, service or process to provide the intended value" (ITIL)
"The degree to which a component, system or process meets specified requirements and/or user/ customer or user needs or expectations" (IEEE 610)
"The totality of functionality and features of a software product that bear on its ability to satisfy stated or implied needs." (ISO/IEC 25000)
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